Thrivent LTCi and Family History of Alzheimer’s

Clarification from Thrivent regarding Family History of Alzheimer’s Thrivent underwrites LTCi based on the applicant’s personal health history, with the exception of Early Onset Alzheimer’s Dementia (EOAD). Please refer to the following EOAD guidelines: EOAD Definition: Both parents diagnosed AD prior to age 65 or death from AD prior to age 70 or a parent plus one additional close relative such as a sibling, or aunt, uncle or grandparent on the side of the affected parent with early onset AD. At age equal to or less than 59 years old, whether or not this member showed any symptoms of cognitive
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTCi – New Underwriting Process Brochure

Revised version of Consumer Underwriting Brochure Through the end of the year, Thrivent will be revising their consumer marketing pieces to align with their re-branding initiative. The first piece to be revised is “Your Underwriting Process” (#34902). This piece will be replacing the old “What to Expect” brochure (#27881). Note: the underwriting requirements and process have not changed, so for the short term, either version of the brochure can be used while replacements are made across various platforms: FormsPipe on iPipeline: In the near future, this will be replaced in the client leave behind materials in the downloadable application packets.
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Categories: Industry News, Long-Term Care, and Thrivent.

Real Life Stories: A Burden Relieved

As Joe approached his 65th birthday and his disability insurance was about to expire, James suggested long term care insurance. The Mollicones were initially hesitant, but neither wanted to be a burden to the other or to their two adult children, so they purchased policies. Less than six months later, Joe suffered a massive stroke that left him paralyzed on the right side and unable to speak. Three months after the stroke, the long-term care insurance policy started paying the maximum daily benefit and has been just enough to cover Joe’s home care needs. Four years later Joe reached his
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Professional Access Compensation Page Enhancement

We are pleased to announce an enhancement to our compensation page on Sales Professional Access (SPA) for producers who receive commission payments directly from Mutual of Omaha. This enhancement will allow you to view the most recent and the previous compensation payment as well as the ability to look up the commission you received on a specific case by providing the policy number. If you have any questions regarding the new page or would like to provide additional feedback to make the page easier for you, please send an email to comp.enhancement.feedback@mutualofomaha.com. For questions regarding your compensation payments, please email
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Reminder: Policyowner Services and Claims Phone Lines

As a reminder, on Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online.
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

EssentialLTC new rate calculator demo

Rate calculator demo available Last month we launched a new, easy-to-use rate calculator. Watch the short demo on how it works by clicking here or the video below. To start using the new rate calculator, click here. Don’t forget to bookmark the link so you can easily use it. Rate calculator features: 1-page quick quote output that can be given to your prospect. No login required to use rate calculator. Optimized for mobile device or tablet use. Provides on-screen images as you input the plan design. Please note: The rate calculator was not designed to be a full illustration or
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Categories: Industry News, Long-Term Care, and National Guardian Life.

Genworth to distribute newsletter to LTC Policyholders

Mailings to begin in July 2020 Genworth will begin mailing a newsletter to LTC policyholders in July 2020 with information and updates including: A message from our CEO New solutions for common caregiver problems Update on global expansion Premium rate increase explained Policy and service questions To view a copy of the newsletter, click here.   Genworth to distribute newsletter to LTC Policyholders   #goldencareagent #genworth
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Categories: Genworth, Industry News, and Long-Term Care.

Rate Adjustments Effective October 1, 2020

Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective October 1, 2020: Block of Business Impacted States LTC04I and LTC04G Colorado   For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Policyowner Services and Claims Phone Lines

On Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online. Just go to
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

NEW Life of an LTC Application Brainshark

A new training video is available for agents! Mutual of Omaha has created an agent-use video which reviews the steps an application takes through the underwriting process. Click below to view:   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   NEW Life of an LTC Application Brainshark   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).