Details about Washington State’s mandated long-term care law and payroll tax are slowly emerging. Even so there are so many unknowns and the opt-out provisions are vague. With so much left unclear, the looming deadline and things changing so quickly, Mutual of Omaha is responding with caution, taking an observational approach. From the Desk of Tess Grace Effective immediately, Mutual of Omaha is suspending long-term care sales in the state of Washington. Here’s what you need to know: Applications submitted on or before the end of the day June 16, 2021, will be processed as normal. All pending in-house
Read More
Washington Cares Fund – Update
GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/ Long-Term Care Insurance Case Monitoring Update June 24, 2021 Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently
Read More
Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
insurance, Long-Term Care, long-term care insurance, LTC, LTC application, LTCi, mutual of omaha, MutualCare, MutualCare Solutions, National Guardian Life, National Guardian Life Insurance Company, NGL, omaha, paramed, Steve Moses, Thrivent, Thrivent Financial, Thrivent Financial for Lutherans, Underwriting', WA Cares Act, WA Cares Fund, WA LTSS Trust Act, and WA Trust Act.
insurance, Long-Term Care, long-term care insurance, LTC, LTC application, LTCi, mutual of omaha, MutualCare, MutualCare Solutions, National Guardian Life, National Guardian Life Insurance Company, NGL, omaha, paramed, Steve Moses, Thrivent, Thrivent Financial, Thrivent Financial for Lutherans, Underwriting', WA Cares Act, WA Cares Fund, WA LTSS Trust Act, and WA Trust Act.
Customer Access Now Available for Long-Term Care Policyholders
From the Desk of Michael Sladek and Corri Campbell Spread the word! Starting June 14, 2021, Mutual of Omaha’s long-term care policyholders will be able to view and interact with valuable policy information via Customer Access. Customer Access is a great resource that allows clients to view policy information in one convenient spot, 24/7. By logging into our new long-term care insurance portal, clients have access to a variety of self-service capabilities, including viewing benefit details, obtaining policy information and initiating a claim. How You Can Help Long-term care policyholders must register upon first login by going to http://www.mutualofomaha.com/access. View
Read More
Washington State Long-Term Care Insurance Product Offering Update
In efforts to support the Washington State Cares Fund initiative, Mutual of Omaha implemented underwriting and commission changes for applications received from the state of Washington, including: A 100% chargeback for policies issued May 19, 2021 – November 1, 2021 and lapsing within the first policy year. Declining applications for clients not seen by a physician in the last 24 months. However, due to continually increasing application volumes from the state, Mutual of Omaha must make additional modifications. Effective immediately, we are instituting the following adjustments to the MutualCare® Solutions product offerings for the state of Washington: Increasing minimum issue
Read More
EssentialLTC in VitalLTC
EssentialLTC in VitalLTC Communicated around the end of April, additional time was required to test the VitalLTC updates to ensure accurate pricing and benefits were reflected. We’re pleased to announce that the enhanced version of EssentialLTC is now available for use in VitalLTC’s programs. For agent inquiries, contact your dedicated Agent Services Team at 888.505.2332 or status@ngl-essentialltc.com. For sales questions contact the Long-Term Care Sales Team at LTC@nglic.com. #goldencareagent #ngl #longtermcare
Read More
New and Updated Consumer Materials
New and Updated Consumer Materials We are excited to announce that we have new and updated materials for use with consumers. These materials are designed to make explaining the benefits of National Guardian Life Insurance Company’s (NGL) EssentialLTC to your clients easier Beginning Friday, May 28, these materials will be available under the consumer section of the Sales and Marketing tab on the Agent Resource Center (ARC) or by clicking the links in the descriptions below to download. These materials are not approved for use in AZ, CA, CT, DE, DC, FL, HI, IN, NJ, ND, SD. You will be
Read More
Long-Term Care Virtual Assessment Update
Throughout the pandemic, Mutual of Omaha has been evaluating our underwriting and new business practices in efforts to support business continuity, deliver a high level of service and maintain our financial strength. In February, we announced a temporary transition to virtual assessments for applicants age 65 and over with favorable medical records. However, due to the increasing number of Americans being vaccinated, we will be moving back to face-to-face assessments. Effective June 1, 2021, virtual assessments will only be conducted when a nurse is not available or due to geographic location. *Reminder: Underwriting will initiate scheduling assessments for LTC applicants
Read More
COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
assessment, Coronavirus, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, omaha, pandemic, policy, underwriting assessment, virtual assessment, and virus.
assessment, Coronavirus, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, omaha, pandemic, policy, underwriting assessment, virtual assessment, and virus.
ATTENTION FLORIDA AGENTS: Optional HHC Rider Now Available
Effective June 1, 2021, Mutual of Omaha implemented pricing and benefit changes in four additional states (DC, FL, ND & SD). In Florida, however, one additional change was made to enhance the product offering. When the MutualCare® Solutions LTCi products were launched in 2013, the Florida State Department of Insurance approved a state-specific version which did not allow the optional Waiver of Elimination Period for Home Health Care rider to be offered. Exciting News! Mutual of Omaha is pleased to announce that, as of June 1, 2021, Florida MutualCare® Solutions LTCi policies can now be sold including this optional rider!
Read More
Rate Adjustments Effective August 1, 2021 (CO)
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective August 1, 2021: Block of Business Impacted States LTC06 Colorado For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will receive
Read More
Rate Adjustments Effective September 1, 2021 (RI)
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective September 1, 2021: Block of Business Impacted States LTC06 Rhode Island For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will
Read More
