Policyowner Services and Claims Phone Lines

On Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online. Just go to
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Updated Transmittal Forms are Now Available

Beginning July 14, 2020, the Transmittal Forms on our Sales Professional Access producer website have been updated to include a Call Center checkbox. Call centers are becoming more prevalent in the insurance and financial services industry, and it’s important for Mutual of Omaha to know which of our agencies are operating as Call Centers. It’s also important to recognize that not all agencies conducting business over the phone are considered a Call Center. Use our Call Center Guidelines flyer to help determine if your agency or an agency in your downline would qualify as a Call Center. If you have
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Know the Basics of DI Underwriting

When you are helping clients think about income protection, you should make sure you have theses three essential pieces of information to share with underwriting. Occupation — You need to know your client’s occupation to help underwriters know the level of risk associated with the job Medical History — Knowing your client’s medical history can help underwriters make accurate and quick decisions Income — Your client’s income is the primary factor in determining the right maximum benefit amount To learn more, view the underwriting basics flyer.   Know the Basics of DI Underwriting   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Quotes on the Go

Quotes on the Go — Try our Mobile Application Today! Mutual of Omaha’s mobile app is available for all Android and Apple devices and allows you to customize the view to the products that you sell including Priority Income Protection. Producers can customize the product view to products you sell. Download the app today →   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   Quotes on the Go   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Independence Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Upcoming WinFlex Desktop Illustration Software Discontinuation

Beginning January 1, 2021, the WinFlex Desktop software will no longer be available, as Ebix will no longer be providing ongoing support for the Desktop platform. If you are still using the Desktop software to illustrate our life and health insurance products, we encourage you to transition to the WinFlex Web platform as soon as possible. To sign up for WinFlex Web: Go to winflexweb.com and select ‘Register for WinFlex‘. Follow the prompts to register for an account. After registering for your account, you will need to add the companies you sell with. To add companies, select your name in
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Reach Out to Self-Employed Clients

Reach out to your self-employed clients and discuss income protection. Disability income Insurance is the most overlooked and misunderstood of the major forms of insurance. Take a look at your business. Maybe you’ve sold a customer a one of Mutual of Omaha’s life or long-term care policies. You’ve already established yourself and developed a level a trust. Use disability income insurance to build upon that foundation. A loss of income due to an accident or sickness, even for a few months, may close the door on their dream of being a self-employed business owner. For more information, check out the
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

The Risk is Real

While most people don’t think twice about purchasing auto, homeowners’ or even life insurance, they often fail to realize that their most valuable asset is their ability to earn an income. Suffering a disability for any length of time because of a sickness or injury could have devastating financial consequences for clients. Here are some insights into how real the risks are: At least 51 million working adults in the United States are without disability insurance other than the basic coverage available through Social Security. Only 48 percent of American adults indicate they have enough savings to cover three months
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Priority Income Protection® Quote & e-Application Training Video

The Priority Income Protection (PIP) quote and e-Application allows you to offer quotes, then complete and submit applications online. There are great features built-in, so you can easily navigate through the e-Application. e-App Features Visual clues allow you to track your progress Prompts will tell you if something is missed Helpful definitions are provided wherever you see a question mark symbol Auto-save function retains all information as you complete sections A dashboard shows all your e-Apps in progress Watch a video on how to run a quote and complete a PIP e-Application. The quote and e-Application link is available on
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Basics of DI Underwriting

Unfortunately, many Americans are totally unprepared for the financial hit that a sickness or injury can bring. If your clients don’t have disability income insurance, then their financial portfolio may be at risk. When you are helping clients think about income protection you need to understand how eligibility is determined by your client’s occupation, medical history and income. View Know the Basics flyer.   Basics of DI Underwriting   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).