From the Desk of Marty Johnson Throughout the pandemic, Mutual of Omaha has been continuously evaluating our underwriting and new business practices to support business continuity, deliver a high level of service and maintain our financial strength. I am happy to announce we will be adjusting our temporary guideline changes effective May 24, 2021. These guidelines apply to all fully underwritten life insurance cases and includes all newly submitted and pending in-house cases, whether formal or informal. Acceptance Guidelines Based on Insured’s Issue Age: If the client is age 0-59: The client is eligible for our best risk class Underwriting
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Introducing Mutual Insights
This week we are debuting our brand-new video podcast web series, Mutual Insights. These videos will serve as an opportunity to hear from key home office employees at Mutual of Omaha; and a new way to get to know the faces of the people you may be talking to over the phone every day. Throughout the video series, you’ll hear from experts in the field of Underwriting, Marketing, Distribution, Sales Professional Access & Technology, and many more. These videos will be available to re-watch later on mutualofomaha.com/simple. In our first episode, you’ll meet Mandi Keller. Mandi is a manager in
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Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).
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We’ve Made it Easier to Help Clients Preserve Their Estate
Selling an indexed universal life insurance product with a Long-Term Care Rider has never been easier. The Long-Term Care Rider can now be submitted using our iPipeline e-App system! When you submit an e-App, you won’t have to worry about missing a question or form — the system ensures you submit your application in good order. The Long-Term Care Rider is a great way to help clients preserve their estate. Many people work a lifetime to accumulate assets to pave the way for a comfortable retirement and to leave an inheritance for their children. Long-Term Care services, however, can quickly
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Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).
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Simplified Issue Life: Weekly Time Service Update (5/14)
From the Desk of Marty Johnson Simplified Issue Life: Weekly Time Service Update Thank you for your continued support and patience as we work diligently to return to normal time service levels. We continue to increase our staff and work overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible. Our current time service levels are listed below. Please note, business days do NOT include weekends. Most of the new business reviews are being handled within 3 business days Policies are issued on average 1-5 days after application review, depending on requirements needed
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Check out our new producer-focused brand video
Mutual of Omaha … in 30 seconds We created our new producer-focused brand video, to share with your colleagues and associates, to show what makes Mutual of Omaha their carrier for life. Best of all, the entire video can be viewed in less time than it takes to get a cup of coffee. Watch Video Producer Use Only. Not For Use With The General Public #goldencareagent #mutualofomaha
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Be Sure to Discuss the Living Benefits of IUL Express
Indexed Universal Life Express (IUL Express) provides a host of benefits to your clients’ loved ones. The most important one is that their beneficiaries will receive a one-time death benefit in the amount your clients choose, ranging from $25,000 to $300,000.* This death benefit is paid directly to their beneficiaries to replace lost income and maintain their standard of living. In addition to the death benefit, IUL Express policies come with living benefits at no additional cost. The Accelerated Death Benefit Riders for terminal, chronic and critical illness**, may allow your clients to access a portion of the death benefit
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New ‘Help Finder’ Makes Policy Self-Service Easier
At Mutual of Omaha, we are committed to helping customers through life’s transitions by providing an array of insurance and financial products. We also want to make sure we continue to provide a superior customer experience long after the initial sale is made. We’ve recently released a new Help Finder feature on mutualofomaha.com. This new resource empowers customers to receive self-service on their policies. It also makes it easier for customers to find the correct contact information for their particular policy or service need. Where to Access the Help Finder To use the Help Finder feature, customers will go
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Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Children’s Whole Life Case Study Flyers
There are several important reasons for parents and grandparents to buy life insurance for their children. It can cover costs associated with an unexpected loss and it can help protect a child’s future insurability. Plus, it’s affordable! Here are some key features of Children’s Whole Life: Available for ages 14 days to 17 years Available in face amounts of $5,000 to $50,000 Simplified application No medical underwriting and limited health questions Rates never increase with age and benefits never decrease Builds cash value Allows additional policies to be purchased in the future without evidence of insurability Use our Protect Future
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Improvements to the Underwriting Call Center Prompts
Beginning Thursday, April 15th, you will hear new prompts when you contact our Underwriting Call Center. One of the most notable enhancements is if you are calling for an Underwriting Risk Assessment (pre-screening). You will now be able to bypass the Underwriting Call Center and go directly to the appropriate underwriting team for Express Life, Fully-Underwritten Life, Disability Income and Express Health. Why are these changes being made? Mutual of Omaha began introducing the Amazon Web Services phone platform just over two years ago; and, this platform has opened up additional capabilities for our company’s call routing strategies. It also
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Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Simplified Issue Life: Weekly Time Service Update (4/8)
From the Desk of Marty Johnson We want to thank you for the amount of business we have received, and continue to receive, due to your commitment and partnership. Due to the unprecedented volume of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. To accommodate this, we are increasing our staff and working overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible. As we work toward returning to expected service levels, we are committed to keeping you updated on our service times. Our current time service
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