From the Desk of
Simplified Issue Life: Weekly Time Service Update
Thank you for your continued support and patience as we work diligently to return to normal time service levels. We continue to increase our staff and work overtime on nights and weekends to ensure your business is handled properly, and as quickly as possible.
Our current time service levels are listed below. Please note, business days do NOT include weekends.
- Most of the new business reviews are being handled within 3 business days
- Policies are issued on average 1-5 days after application review, depending on requirements needed
- Pending requirements reviewed within 1-2 business days
- Post Issue requests within 1-2 business days
- Emails and phone call returned within 24-48 hours
Mutual of Omaha would like to thank you for your business! If you have questions or concerns, please contact your Sales Director or Account Executive.
VP Head of Individual Life & Health Underwriting