Resuming Washington state sales on 11/20

State of Washington long-term care applications accepted starting Nov. 20 Starting Nov. 20, we will once again begin accepting long-term care (LTC) applications for the state of Washington. What you need to know The $3,000 minimum monthly benefit that was in place immediately prior to suspension of Washington LTC sales will remain. The minimum contract holder age will go back to age 18. Because we cannot make the effective date a date other than the application date or issue date, LTC contracts sold in Washington going forward will not be eligible for the Washington Cares Act exemption. On November 20,
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Categories: Industry News, Long-Term Care, and Thrivent.

End of Year Pay Information

The holidays will be here before you know it, please make sure you have these important dates marked in your calendar. Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on the following days: Thanksgiving: Thursday, November 25, 2021 and Friday, November 26, 2021 Christmas: Friday, December 24, 2021 New Year’s: Friday, December 31, 2021 The past pay cutoff in 2021 for Life and Health is Thursday, December 31. This is the last pay cycle to be paid in 2021. Life Cutoff Dates Holiday Date Holiday Observed Cutoff – New Issues and Renewals Check
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Kickoff Long-Term Care Insurance Awareness Month

There’s no better time than Long-Term Care Insurance Awareness Month to make sure your clients understand the importance of planning for their long-term care needs. So make sure you take advantage of these game changing tools: Our Starting the Conversation Flyer provides information about how to join our new Facebook group and tools to use with clients when talking about long-term care. Join our claims leadership team on Thursday, November 18th at 11:30 a.m. CST to learn valuable claims information. Register Now The Protecting the Things that matter Most consumer video highlights the need for LTCi. Kickoff Long-Term Care Insurance
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Condition-Related Marketing: COVID-19

Condition-Related Marketing: COVID-19 Mutual of Omaha continues to learn more about the risks of COVID-19 and how to best field underwrite for the condition. However, our new condition-related marketing flyer lists key tips to help you gather the most important information about your LTCi applicants. Download it now!   Condition-Related Marketing: COVID-19   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Thrivent LTC: Session timeouts while using e-App?

Experiencing session timeouts in the Thrivent e-App? iPipeline has determined this happens most often when users first access FormsPipe and then subsequently launches the e-App on iGO. If the user leaves FormsPipe open in the background, it continues to use the FormsPipe instance for the session timeout and not iGO. To prevent unexpected session timeouts, users should close FormsPipe so the session no longer times out in the background. iPipeline is working on a more permanent fix to the issue, and has this scheduled for their next product Sprint.       #goldencareagent #thrivent #ltc
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Categories: Industry News, Long-Term Care, and Thrivent.

Enhanced LTCi Prescreening Process

New prescreening team reduces turnaround times To improve the response time on underwriting prequalification requests, as well as to help expediate the cycle time for new business, Thrivent LTCi prequalification requests will now be processed by emailing LTCiPreQual@Thrivent.com. With our previous process, we strived for a 24-hour response time, but that should be greatly improved with our new process. We have successfully tested this approach in a pilot with a few select BGAs and have experienced greatly improved turnaround times. This experienced prescreening team is helping alleviate some of the burden from our underwriters at LTCG, helping to further reduce
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Categories: Industry News, Long-Term Care, and Thrivent.

Updated MutualCare® Solutions Product Guide

The MutualCare® Solutions Product Guide is available for download. Updates include: Page 19 – Updated State License Guidelines Page 34 – Updated State License Guidelines Download the new version here or order through your normal ordering channels.   Updated MutualCare® Solutions Product Guide   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information: Inforce Rate Increases for Long-Term Care Insurance

From time to time, we must make prudent business decisions necessary for the long-term financial health of Mutual of Omaha. After careful review of our inforce long-term care business, cost of services, claims data and the economic environment, we have made the difficult decision to file and implement rate increases on all long-term care policies issued prior to 2013 with the exclusion of LTC09 in the state of California. Mutual of Omaha remains committed to the long-term care insurance marketplace and this reprice does not affect our commitment to you or our policyholders. Mutual of Omaha’s Long-Term Care product remains
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated LTCi Underwriting Guide Available

The MutualCare® Solutions Underwriting Guide has been updated with the latest underwriting standards, including: New COVID-19 Guidelines Updated uninsurable health conditions as well as additional clarification on eligible rate classes on certain health conditions Updated uninsurable medications Paramed ordering clarification To download the updated guide, click here.   Our long-term care underwriters are here to help you issue policies faster and get paid sooner. For any specific underwriting questions, you can call our dedicated team at 1-800-551-2059 or email ltcunderwriting@mutualofomaha.com.   Updated LTCi Underwriting Guide Available   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Huddle Up with Mutual of Omaha for LTCi Awareness Month

Only the Best Play Here Everyone wants to be the best at what they do. But just like in football, you have to be willing to put in the time and work to get there. At Mutual of Omaha, we know what it takes to be the best, because we’ve spent over a century building a reputation for fulfilling promises to customers and partnering with the best players in the industry – including you! Long-Term Care Awareness month is a perfect time to huddle up with customers and make a game plan for their future. To help inspire you to
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).