Updated LTC e-Application FAQ

If you haven’t tried the LTC e-App yet, what are you waiting for? Some great features of the e-App include: Mistake proof-visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so not of your information is lost A dashboard shows all applications in process To learn more about the LTC e-App, review our updated LTC e-App FAQ here.   Updated LTC e-Application FAQ   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Prescreening LTCi Applicants is Always a Good Idea

No one wants to tell a client their LTCi application has been declined or their policy has to be rated up. Let Mutual of Omaha help you avoid these awkward conversations. Prescreening your LTCi applications is the best way to know what rate class to quote or even whether the case should be submitted. Mutual of Omaha makes prescreening fast and easy. They offer this guarantee: send an email to ltcunderwriting@mutualofomaha.com and you’ll have a response in four hours. Be sure to include information like: Dates of doctors’ visits Specialty physicians the client may be seeing Pending surgeries or lab
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Medicare News – Omaha Family of Companies

Medicare Supplement: Value Add Benefits- Talk It Up Learn more about our value added benefits and what states you can talk about them pre-sale. Texas is the latest state that allows pre-sale communication.   Including MBI on Medicare Supplement Apps Include the MBI on your client’s Medicare supplement app and avoid delays in processing   Medicare Advantage and Prescription Drug Plans: Changes for PDP e-App Over the Phone Enrollments As we practice social distancing, it has changed the way many are doing business. Read about some rule changes regarding the taking of a Prescription Drug Plan enrollment on e-App over
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

How to Introduce Critical Advantage Products to your Clients

With a critical illness diagnosis, there is usually out-of-pocket expenses included in treatment. With Critical Illness insurance, Cancer insurance, and Heart Attack & Stroke insurance, your clients get paid a cash benefit to pay for any expense not covered by regular health insurance. This can include child care, travel and lost wages due to time away from work. If you need help with introducing these products to your Disability Income, Medicare Supplement or Long-Term Care clients, the Guide to Introducing Critical Advantage Products is what you need. Download the guide here for tips on cross-selling and what you need to
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Important Updates from Customer Service

At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information Regarding Life Policy Output Procedures

State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

The Changing Landscape of LTC Planning

LTCi Remains Firmly Rooted as Viable Option When it comes to planning for LTC, consumers have more choices than ever before. But if they’re looking for the least expensive option, more comprehensive and generous benefits and other features like care coordination and inflation protection, then a traditional LTCi policy may be their best option. Traditional Policy Advantages: The least expensive way to fund long-term care services, providing strong value for the consumer Benefits are more comprehensive and generous than those provided by combined products Flexible policies provide coverage during the progression of care Provides known coverage amounts on day one
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Good News | Securian Moves To Support Its Community During Pandemic

Securian answers Minnesota nurses’ call for masks in a big way The Minnesota Nurses Association began its protective-mask donation drive with a bang. Securian Financial in St. Paul donated 20,200 masks to help fill the “drastic” shortage health care workers say they face in the fight against the COVID-19 pandemic. Securian had stockpiled protective masks in a warehouse in case of emergency. Nicole Hansen with Securian Financial and Rick Fuentes with the Minnesota Nurses Association loaded up a dolly with cases of protective masks at the MNA offices on Saturday, March 21, 2020. Click for details on Securian’s efforts to
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Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Underwriting Materials Updated for New Term Conversion Guidelines

On March 18th we announced changes to our term conversion rules on our Term Life Answers fully-underwritten term insurance product. Our new Underwriting Guidelines booklet has been updated with the new term conversion guidelines and is available for ordering through your normal supply channels. And our newly updated Term Conversion Guidelines flyer also gives guidance for both of our term products, Term Life Answers and Term Life Express, regarding: The term conversion periods The conversion products available The compensation paid on conversions If you have any questions about our term products or their conversion privileges, please contact Mutual of Omaha’s
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Important Information Regarding LTC Underwriting and New Business

LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio.   Email Submission of LTC Applications Starting on March 27, 2020 LTC paper applications and
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).