Reminder: Policyowner Services and Claims Phone Lines

As a reminder, on Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online.
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

It’s Clear How Our IULs Are Renewing

At United of Omaha, we have a goal to be as transparent and as fair as possible in our IUL renewal rate setting process. We do this by not only providing you with our historical indexed interest crediting rates, but also with our renewal participation rates and caps. You will see there has been no difference in the participation rates and caps on our inforce policies and our new policies. Many carriers don’t publish their renewal rates. Oftentimes, it’s because they don’t want you to see when they have lowered their participation rates and caps on existing business, while continuing
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Critical Illness Has Built-in Return of Premium

A Critical Illness policy provides a direct payment to policyholders if diagnosed with a covered condition. And, if you have clients who are worried about paying premiums for something they may never use, a built-in return of premium can help ease their concern. The built-in return of premium benefit is a unique advantage of our Critical illness product. Any premiums paid minus any policy benefits received will be refunded to a beneficiary upon their death. And there is no additional charge for this benefit. This gives clients the coverage they want with the peace of mind they need. To learn
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Disability Income Real Life Story

Vicki was a customer service representative for a company for 10 years, until suddenly a car accident changed her life, career, and most importantly her ability to earn an income. Read the remainder of Vicki’s story here: https://disabilitycanhappen.org/vicki/   Disability Income Real Life Story   #goldencareagent #mutualofomaha
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Policyowner Services and Claims Phone Lines

On Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online. Just go to
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

NEW Life of an LTC Application Brainshark

A new training video is available for agents! Mutual of Omaha has created an agent-use video which reviews the steps an application takes through the underwriting process. Click below to view:   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   NEW Life of an LTC Application Brainshark   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Transmittal Forms are Now Available

Beginning July 14, 2020, the Transmittal Forms on our Sales Professional Access producer website have been updated to include a Call Center checkbox. Call centers are becoming more prevalent in the insurance and financial services industry, and it’s important for Mutual of Omaha to know which of our agencies are operating as Call Centers. It’s also important to recognize that not all agencies conducting business over the phone are considered a Call Center. Use our Call Center Guidelines flyer to help determine if your agency or an agency in your downline would qualify as a Call Center. If you have
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

The Extras on Life Protection Advantage IUL

Life Protection Advantage IUL has competitive long-term no-lapse guarantee premiums. But that’s not all. The product also comes with value-added features that many competitors don’t offer. A Guaranteed Refund Option Rider Unlike many other IULs, qualifying Life Protection Advantage IUL policies come with a premium refund option when clients pay the ‘guarantee to 85’ premium level. With this feature, if your clients no longer need their life insurance coverage, they have seven 60-day windows in which they can surrender their policy and receive their premiums back. A Terminal and Chronic Illness Rider — at no additional cost Life Protection Advantage
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Quotes on the Go

Quotes on the Go — Try our Mobile Application Today! Mutual of Omaha’s mobile app is available for all Android and Apple devices and allows you to customize the view to the products that you sell including Priority Income Protection. Producers can customize the product view to products you sell. Download the app today →   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   Quotes on the Go   #goldencareagent #mutualofomaha
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Preparing for the Health Interview

Preparation is the key to a successful health interview. You just completed a long-term care application. Before you head out the door, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. In reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).