The Lumico/Elips e-app will not go live today on CSG due to continuous compliance review. We do not have an updated launch date to share currently. Tuesday’s webinar will shift gears to Lumico product training and creating Lumico heat maps on CSG. We are notifying all webinar registrants about the topic change. Please let me know if you have any questions. We appreciate your patience and understanding. To learn more about the E-Application Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com. #goldencareagent #csgactuarial
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DELAY: Lumico/Elips Med Supp E-App Launch
The Lumico/Elips e-app will not go live today on CSG due to continuous compliance review. We do not have an updated launch date to share currently. Tuesday’s webinar will shift gears to Lumico product training and creating Lumico heat maps on CSG. We are notifying all webinar registrants about the topic change. Please let me know if you have any questions. We appreciate your patience and understanding. To learn more about the E-Application Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com. #goldencareagent #csgactuarial
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IMPORTANT: CSG Site Maintenance
The CSG Actuarial agent quoting platform will be undergoing security maintenance this weekend on Saturday, September 24 and Sunday, September 25. During this time, you may experience disruption in accessing or signing into the platform, including accessing the CSG APP within MedicareCENTER. We apologize for any inconvenience this may cause. To learn more about the CSG Actuarial Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com. #goldencareagent #csgactuarial
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CMS Requires New Verbal Disclaimer to be Read During Telephonic Sales Calls
The disclaimer announced in the 2023 CMS Final Rule extends to telesales calls and must be read within the first minute of the call. This disclaimer now applies to all third-party CY2023 materials as well as telesales calls beginning October 1, 2022. This rule was implemented after CMS reviewed beneficiary complaints and listened to the sales organizations’ telephonic enrollments. From this, CMS determined that many beneficiaries are confused about the enrollment process as well as the plan choices available to them. This disclaimer was created to help clear up that confusion. DISCLAIMER: “We do not offer every plan available in
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GoldenCare News, Industry News, and Medicare Supp./Adv..
annual election period, Annual Enrollment Period, CMS, CMS Compliance, CMS Final Rule, CMS Final Rule Update, comparing, insurance, medicare, Medicare Advantage, medicarecenter, Medigap, Open Enrollment, Open Enrollment Period, PDP, Prescription Drug Plans, and quoting.
annual election period, Annual Enrollment Period, CMS, CMS Compliance, CMS Final Rule, CMS Final Rule Update, comparing, insurance, medicare, Medicare Advantage, medicarecenter, Medigap, Open Enrollment, Open Enrollment Period, PDP, Prescription Drug Plans, and quoting.
Med Adv & Part D E-Applications Now Available on CSG
CSG Actuarial is now offering Medicare Advantage and Part D enrollments on the Market Advisor agent quoting and enrollment tool in the CSG APP inside MedicareCENTER and on the GoldenCare-branded quoting tool! Join us Wednesday, September 21 at 2 p.m. Central Time for a full demonstration of the E-Application. Humana and Zing Enrollments available more – more top carriers will be available for AEP. REGISTER NOW Key features of Medicare Advantage/Part D Quoting & Enrollments: Links to Complete HRAs Capture and Store Scope of Appointments Enter and Store Prescription Drugs and Pharmacies County, Plan and Company Enrollment Data Med
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How can I record calls in compliance with the new CMS call recording requirements?
How can I record calls in compliance with the new CMS call recording requirements? New CMS Call Recording Requirements: GoldenCare’s Team is here to help CMS has new Medicare marketing rules and guidelines that apply to MA plans, PDP plans and MAPD plans — they affect how you work as an agent and will likely mean big changes for you and your organization. The changes include: New requirements for third-party marketing organizations like Integrity and its partners A new process for submitting marketing materials to CMS A new, broader definition of “marketing” that expands the types of materials that
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MedicareCENTER – Humana & Anthem Update
We have been notified of issues with MedicareCENTER not displaying agents’ Humana & Anthem plans properly and I wanted to give you an update on what we know. We apologize for the inconvenience this has caused. Humana — this should be fixed by 06/02 in Connecture, but Sunfire does tend to take a bit longer. For Sunfire, it could be 48-72 hrs. Anthem & Subsidiaries — Please use Anthem’s enrollment tools until a fix is implemented. We do not have an ETA for this company at this time. MedicareCENTER is working on a larger fix for all Anthem RTS files
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Calling All Medicare Advantage Agents! Medicare Center New Features!
Medicare Center: Multi-Carrier Online Enrollment Tool Click the link below to reserve your space! Tues, Sept 15, 2020 1:00 PM to 2:00 PM CDT To learn more about Medicare Center, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com. #goldencareagent #medicarecenter
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Medicare Center: Text to Enroll!
Medicare Center: Text to Enroll! New for AEP 2021 Offering Agents the Greatest Flexibility in Telework, Customer Engagement and Increasing Medicare Enrollments. With easy and flexible functionality, all agents can build seniors’ trust and retain customers for life. Available for call centers and field agents to: PREFILL ENROLLMENT APPLICATIONS Send link via text or email for seniors to review, sign and submit their enrollments. BUILD RELATIONSHIPS Engage seniors on the phone and verbally communicate a personal code so they can enroll with your guidance right then and there. ENGAGE SENIORS THE WAY THEY WANT TO ENGAGE Let your customers
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New Carrier Added to CSG E-App Platform
Guarantee Trust Life Insurance Company (GTL) is the newest carrier added to the CSG E-Application Platform. Agents can now submit applications directly to GTL through the CSG quoting tool in all states where plans are offered. With the addition of GTL, agents can now complete and submit e-applications directly from CSG’s Medicare Supplement quoting tool for the following carriers: – Mutual of Omaha – Aetna – Heartland National – Great Southern Life – Guarantee Trust Life (GTL) Coming Soon! Medicare Supplement plans with CVS Health are anticipated to become available on the CSG Actuarial E-Application soon! Benefits of using
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