Multiple e-Sign Options for Lumico/Elips Applications

Agents can now submit Lumico Life Insurance Company and Elips Life Insurance Company Medicare Supplement applications straight from the CSG Actuarial quoting and enrollment platform! There are multiple signature options available: Applicant Provides Identifying Information: Applicant’s Mother’s Maiden Name and Last 4 Digits of Applicant’s Social Security Number. In-person only. Email Signature Link: In-person or remote Text Signature Link: In-person or remote Wet Signature: Agent prints filled out PDF application, applicant and agent sign application, and the agent sends application directly to the carrier. Join us Wednesday, May 3rd at 10:00 AM Central for a live demonstration. Click here to
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Now Available: Lumico/Elips E-Application on CSG

NOW AVAILABLE! Submit Lumico / Elips Medicare Supplement applications on CSG! Agents can now submit Lumico Life Insurance Company and Elips Life Insurance Company Medicare Supplement applications straight from the CSG Actuarial quoting and enrollment platform! Join us Wednesday, May 3rd at 10:00 AM Central for a live demonstration. Click here to register. REGISTER NOW     To learn more about the E-Application Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com.   #goldencareagent #csgactuarial
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

DELAY: Lumico/Elips Med Supp E-App Launch

The Lumico/Elips e-app will not go live today on CSG due to continuous compliance review. We do not have an updated launch date to share currently. Tuesday’s webinar will shift gears to Lumico product training and creating Lumico heat maps on CSG. We are notifying all webinar registrants about the topic change. Please let me know if you have any questions. We appreciate your patience and understanding.     To learn more about the E-Application Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com.   #goldencareagent #csgactuarial
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Categories: GoldenCare News, Industry News, Lumico, and Medicare Supp./Adv..

DELAY: Lumico/Elips Med Supp E-App Launch

The Lumico/Elips e-app will not go live today on CSG due to continuous compliance review. We do not have an updated launch date to share currently. Tuesday’s webinar will shift gears to Lumico product training and creating Lumico heat maps on CSG. We are notifying all webinar registrants about the topic change. Please let me know if you have any questions. We appreciate your patience and understanding.     To learn more about the E-Application Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com.   #goldencareagent #csgactuarial
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Categories: GoldenCare News, Industry News, Lumico, and Medicare Supp./Adv..

IMPORTANT: CSG Site Maintenance

The CSG Actuarial agent quoting platform will be undergoing security maintenance this weekend on Saturday, September 24 and Sunday, September 25. During this time, you may experience disruption in accessing or signing into the platform, including accessing the CSG APP within MedicareCENTER. We apologize for any inconvenience this may cause.   To learn more about the CSG Actuarial Platform, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com.   #goldencareagent #csgactuarial
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

CMS Requires New Verbal Disclaimer to be Read During Telephonic Sales Calls

The disclaimer announced in the 2023 CMS Final Rule extends to telesales calls and must be read within the first minute of the call. This disclaimer now applies to all third-party CY2023 materials as well as telesales calls beginning October 1, 2022. This rule was implemented after CMS reviewed beneficiary complaints and listened to the sales organizations’ telephonic enrollments. From this, CMS determined that many beneficiaries are confused about the enrollment process as well as the plan choices available to them. This disclaimer was created to help clear up that confusion. DISCLAIMER: “We do not offer every plan available in
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Med Adv & Part D E-Applications Now Available on CSG

CSG Actuarial is now offering Medicare Advantage and Part D enrollments on the Market Advisor agent quoting and enrollment tool in the CSG APP inside MedicareCENTER and on the GoldenCare-branded quoting tool! Join us Wednesday, September 21 at 2 p.m. Central Time for a full demonstration of the E-Application. Humana and Zing Enrollments available more – more top carriers will be available for AEP. REGISTER NOW   Key features of Medicare Advantage/Part D Quoting & Enrollments: Links to Complete HRAs Capture and Store Scope of Appointments Enter and Store Prescription Drugs and Pharmacies County, Plan and Company Enrollment Data Med
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

How can I record calls in compliance with the new CMS call recording requirements?

How can I record calls in compliance with the new CMS call recording requirements?   New CMS Call Recording Requirements: GoldenCare’s Team is here to help CMS has new Medicare marketing rules and guidelines that apply to MA plans, PDP plans and MAPD plans — they affect how you work as an agent and will likely mean big changes for you and your organization. The changes include: New requirements for third-party marketing organizations like Integrity and its partners A new process for submitting marketing materials to CMS A new, broader definition of “marketing” that expands the types of materials that
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

MedicareCENTER – Humana & Anthem Update

We have been notified of issues with MedicareCENTER not displaying agents’ Humana & Anthem plans properly and I wanted to give you an update on what we know. We apologize for the inconvenience this has caused. Humana — this should be fixed by 06/02 in Connecture, but Sunfire does tend to take a bit longer. For Sunfire, it could be 48-72 hrs. Anthem & Subsidiaries — Please use Anthem’s enrollment tools until a fix is implemented. We do not have an ETA for this company at this time. MedicareCENTER is working on a larger fix for all Anthem RTS files
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Calling All Medicare Advantage Agents! Medicare Center New Features!

Medicare Center: Multi-Carrier Online Enrollment Tool Click the link below to reserve your space! Tues, Sept 15, 2020 1:00 PM  to  2:00 PM CDT     To learn more about Medicare Center, contact GoldenCare at 800-842-7799 or email marketing@goldencareusa.com. #goldencareagent #medicarecenter
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..