The long-term care E-App Quick Start Guide and E-App FAQs have been updated with more helpful information. Download the materials below: LTC E-App FAQ LTC E-App Quick Start Guide These materials are also available to order through normal ordering channels. If you have questions, please contact your Account Executive or Sales Director. Updated E-App Quick Start Guide and FAQs #goldencareagent #mutualofomaha
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LTC13, Critical Advantage, TLA and Living Promise E-App Unavailable September 1st
On Sunday, September 1st, the Paperless Solutions Group e-app environment will be temporarily unavailable as we perform routine maintenance. This will affect LTC13, Critical Advantage, TLA and Living Promise product lines. The planned outage will last 5:00 a.m. (CST) Sunday through 5:00 p.m. (CST). For consideration of additional time zones, the outage window will be: Eastern — 6:00 a.m. through 6:00 p.m. Mountain — 4:00 a.m. through 4:00 p.m. West Coast — 3:00 a.m. through 3:00 p.m. We encourage you to take this outage window into consideration when arranging any appointments on Sunday, September 1st. We apologize for any inconvenience
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Living Promise e-App Will Be Unavailable on August 17th
On Saturday, August 17th, the Living Promise (Final Expense) iPipeline e-Application system will be temporarily unavailable as we perform routine maintenance. The planned outage will last 11:00 p.m. (CST) Friday, August 16th through 11:00 p.m. (CST) Saturday, August 17th. During this outage: You will not see Living Promise as an available product option when starting a new case Your producer dashboard will not display your Living Promise pending cases Any cases awaiting signatures (whether the HIPAA signature or final signature) will not be able to be signed. If someone attempts to click on a link that was sent via an
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Have you tried the LTC e-App?
If you haven’t tried the LTC e-App yet, what are you waiting for? Producers that have used the LTC e-App agree it’s the easiest way to submit LTC applications. Some great features of the e-App include: Mistake-proof visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so none of your information is lost A dashboard shows all applications in process Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required). Have you tried the LTC
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