Recently, an agent met with a married couple in their mid-40s who manage a used furniture business. To save money, the couple purchased a high-deductible health plan. Once they heard of a friend’s cancer diagnosis, they thought about what would happen to their finances if either of them was in the same situation. The agent told them how a policy from the Critical Advantage℠ Portfolio provides a cash payment upon diagnosis of a covered condition. The couple purchased a Mutual of Omaha Cancer policy with a $100,000 benefit amount. Having the policy reassured the couple that they wouldn’t have to
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Walk Through Life Stages with Critical Advantage℠ Products
No matter what stage of life your clients are in, the products in the Critical Advantage portfolio can benefit them. Our Critical Advantage Portfolio includes Critical Illness insurance, Cancer insurance & Heart Attack/Stroke insurance products. Whether you’re meeting with young couples, retirees or business owners, there is a policy that’s right for them. Download this helpful flyer that shows what is important to your clients at different stages of their lives. If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-email sales.support@mutualofomaha.com. Walk Through Life Stages with Critical Advantage Products
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Email Address on Submitted Applications
This is a reminder to please fill-out your client’s applications completely before submitting for all Mutual of Omaha products. This includes capturing the customer’s email address. We encourage you to use an e-App if it is available for your products. e-Apps are an easy and fast way to submit business and have a field for email address. Most paper applications also have a field for an email address so if you prefer to use a paper application, please make sure you are including the client’s email address if applicable. Thank you for your business. Email Address on Submitted Applications
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Important Information on DI, CI and AD Policy Output Procedures
State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all Disability, Critical Illness and Accidental Death insurance policies direct to our customers effective April 11, 2020. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure
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Prospecting Material Can Help You Reach Your Clients
We realize it may be challenging to reach potential and current customers during this time. Mutual of Omaha can help with our consumer prospecting materials. Personalized prospecting materials are available for ordering with your contact information so clients can contact you directly to help them with the coverage they need. Just click on the links below to see the all prospecting material that is available for you. Health Products Critical Advantage self-mailer and postcard Long-Term Care cost of waiting self-mailer and retirement planning self-mailer Priority Income Protection (PIP) self-mailer Life Products Term Life Express (TLE) self-mailer Indexed Universal Life Express
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Important information from Distribution Compensation
As our Distribution Compensation team members are working remotely due to the Coronavirus, it has given us an opportunity to review some of our processes and modernize our approach with our partners. Effective immediately, if you need to contact broker compensation for any reason, please use the following methods: Phone: 1-800-475-4465 Email: broker.compensation@mutualofomaha.com NOTE: We are no longer able to receive or process any faxes. Please know we are here to support you and your business. Mutual of Omaha remains fully committed to the industry, to you and our customers. Thank you for your continued trust. Important information
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How to Introduce Critical Advantage Products to your Clients
With a critical illness diagnosis, there is usually out-of-pocket expenses included in treatment. With Critical Illness insurance, Cancer insurance, and Heart Attack & Stroke insurance, your clients get paid a cash benefit to pay for any expense not covered by regular health insurance. This can include child care, travel and lost wages due to time away from work. If you need help with introducing these products to your Disability Income, Medicare Supplement or Long-Term Care clients, the Guide to Introducing Critical Advantage Products is what you need. Download the guide here for tips on cross-selling and what you need to
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Important Updates from Customer Service
At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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Critical Advantage Has Express and Simplified Underwriting
With the products in the Critical Advantage Portfolio, your clients get coverage that pays a lump-sum benefit upon diagnosis of a covered condition. It also offers two underwriting options to give your clients the benefits they need fast. It also means you get paid fast. Express underwriting for Critical Advantage products covers benefit amounts from $10,000 to $50,000. It has simple yes/no knock-out questions to make applying easy and fast. Simplified underwriting is for benefit amounts from $51,000 to $100,000. Simplified underwriting also has simple yes/no knock-out questions in addition to a MIB, Pharmaceutical inquiry and possible telephone interview. No
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How to Safely Conduct Business
As we shared with you on March 16, 2020, Mutual of Omaha is practicing social distancing to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We encourage you to also do your part to slow the spread of the coronavirus. You’re likely rethinking how you can keep yourself and others safe in a business that’s built on relationships with people and, most often, face-to-face interactions. Mutual of Omaha is offering suggestions on how to continue your business in today’s environment while keeping both you and your clients safe and healthy.
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