New Contracting Forms for Mutual of Omaha

June 6, 2022 | by | Comments Off on New Contracting Forms for Mutual of Omaha

Mutual of Omaha Producer Services Department has made the decision to change our background check vendor to Business Information Group, Inc. Updates have been made to our contracts as well as to the Fair Credit Reporting Act (FCRA). Please note, this is not a version change, this is a change that reflects the new background vendor, as well as requirements shown here: Contract Information and Signature Form – Producer Information Section 1 Middle Name Required – if not applicable, a check box has been added to the producer information name section We encourage the producer to complete this as it
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: agent appointment, Agent Service, agent support, appointment, appointments, contracting, Customer Service, Fair Credit Reporting Act, FCRA, GoldenCare, insurance, licensing, mutual of omaha, Mutual of Omaha Insurance Company, omaha, Producer, producer licensing, United of Omaha, and United World.

License and Appointment Additions Made Easier

October 25, 2021 | by | Comments Off on License and Appointment Additions Made Easier

Effective immediately, Marketers and Producers no longer need to call or email to add or update a license. Up to date license information will be synced daily, ensuring the appropriate appointments are reflected in our system. Auto-Updates: Up to date license information, including newly obtained licenses will load automatically for each state a producer is licensed in Contactless Experience: With an automatic license load, Marketers and Producers will no longer need to take time to submit a request for their information to be added or updated in our system Improved Underwriting Flow: Applications will no longer be held up due
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: agent contracting, Agent Service, agent support, contracting, Customer Service, insurance, mutual of omaha, Mutual of Omaha Insurance Company, omaha, producer services, United of Omaha, United World, and update license.

COVID-19 drives interest in life insurance

May 28, 2021 | by | Comments Off on COVID-19 drives interest in life insurance

According to the 2021 Insurance Barometer Study from Life Happens and LIMRA, the Coronavirus pandemic has driven an increase in life insurance purchase intent, with 31% of consumers more likely to buy life insurance due to COVID-19. 1 The impact is even greater among distinct audiences, with the likelihood of buying increasing to 45% among millennials and 42% among respondents who have household incomes of $150K or more.1 This changing mindset seems to indicate that consumers are thinking of additional ways to protect themselves and their families and that life insurance has become more of a priority relative to other
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Categories: COVID-19, Gerber Life, Industry News, and Life Insurance.
Tags: agent appointment, appointment, contracting, CSO Tables, Gerber, Gerber Life Insurance Company, insurance, Just-In-Time, Life Insurance, and Premiums.

Update to Gerber Life’s pre-assigned ID contracting process

February 11, 2021 | by | Comments Off on Update to Gerber Life’s pre-assigned ID contracting process

Pre-Assigned ID Contract Processing Temporarily On-Hold   Thank you for your partnership with Gerber Life Insurance. Our goal has always been to provide you with the best service possible. To improve our appointment turnaround time, we are changing the focus on how we process contracts. We are temporarily stopping the option for Pre-Assigned ID’s and going back to Just-In-Time (JIT) processing. What does this mean for you and your Agents? Just-In-Time states: Your Agents first piece of business should be submitted via paper along with their contracting Call Center: Your Agents contracting should be submitted prior to submitting business Pre-Appointment
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Categories: Gerber Life, Industry News, and Life Insurance.
Tags: agent appointment, appointment, contracting, CSO Tables, Gerber, Gerber Life Insurance Company, insurance, Just-In-Time, Life Insurance, and Premiums.

Contracting and Appointments Service Level Improvements

December 21, 2020 | by | Comments Off on Contracting and Appointments Service Level Improvements

We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. As of December 16, 2020, we have significantly reduced our processing times and are currently working on Contracting and Appointment requests that were received between December 11 and December 13. All three of our new training classes have completed training and are actively assisting us in reducing the overall pending work. The team is continuing to work hard to reduce the backlog and is forecasting additional improvements in turnaround times over the coming weeks. Please note there are still delays in receiving criminal records
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: appointment, contracting, contracts and appointments, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, and omaha.

Contracting and Appointments Service Level Update

October 19, 2020 | by | Comments Off on Contracting and Appointments Service Level Update

We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. As of October 12, 2020, we are currently working on Contracting and Appointment requests that were received between September 14th and September 18th. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. Important NEW Updates: The two training classes previously mentioned are in the process of ramping up and have already started assisting in reducing the overall pending work A 3rd training class will join the Contracts and Appointments team on October 26th We
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: appointment, contracting, contracts and appointments, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, and omaha.

Contracting and Appointments – Service Level Update

September 4, 2020 | by | Comments Off on Contracting and Appointments – Service Level Update

We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. We remain committed to providing you with updates regarding the timeframe for which work is being processed. As of September 2, 2020, we are currently working on Contracting and Appointment requests that were received between August 13-17. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. For more information on what we are doing to improve our service levels and how you are able to help, refer to the mid-August Contracting and Appointments Service
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: appointment, contracting, contracts and appointments, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, and omaha.

Contracting and Appointments – Service Level Update

August 24, 2020 | by | Comments Off on Contracting and Appointments – Service Level Update

At Mutual of Omaha, we remain committed to meeting the needs of our business partners, producers and customers. Recently, you may have noticed some delays in the processing of Contracts and Appointments. Several factors have impacted our services levels, including: Significant delays in receiving criminal records from counties in nearly all states which has impacted how long our background checks are taking to complete Our transition to a remote work environment which has required us to adjust our workflow management and has resulted in processing delays Higher than normal call volumes What We Are Doing: We are making several changes
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: appointment, contracting, contracts and appointments, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, and omaha.

Update: New contracting process will begin July 1

June 5, 2019 | by | Comments Off on Update: New contracting process will begin July 1

As you know, we’re transitioning to a new enhanced contracting process for Aetna MA/MAPD products. We’re extremely excited about the efficiencies this new process will bring (e.g., it’s going to exponentially shorten and simplify the entire contracting process). To help ensure a successful rollout, we’re moving the start date for the new contracting process from June 17 to July 1. Please note that we adjusted the other project dates accordingly. As always, thank you for your business. And thank you for your support as we finish implementing this new tool. For more information on the new contracting process, click here.
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Categories: Aetna, Industry News, and Medicare Supp./Adv..
Tags: Aetna, contracting, medicare, and Medicare Solutions.