Improved Sales Support Service Line

As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
Read More

Categories: Critical Illness, Dental, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

View our New Cost of Care Resources

It’s no secret — the cost for various long-term care services goes up every year. With no end in sight, how can your clients afford not to have long-term care insurance. Cost of Care Calculator — Search for long-term care care costs by state and view what those costs might look like five, 10 or 20 years in the future. View Calculator → Cost of Care Study Brochure — This brochure provides an easy-to-read chart of how much long-term care services cost by state. View Brochure → NEW Cost of Care Sales Idea — This flyer helps explain misconceptions clients
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Using the LTC e-Application

Time is money. Save both by completing and submitting long-term care insurance applications online. The e-App is fast and convenient. Best of all, it ensures everything is complete in its entirety before the application is submitted. That helps to eliminate unnecessary delays so policies can be issued quickly. Still haven’t tried it? Here are the tools to get you started: > LTC e-App Quick Start Guide > LTC e-App Training Video > LTC e-App FAQ Try the e-App on your next sale and you may never go back to paper. To access the LTC e-App now, click here (login required).
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

What Happens if Your Client Doesn’t Qualify for the LTC Rider?

Our Income Advantage IUL and Life Protection Advantage IUL policies offer a Long-Term Care Rider. And what’s even better is these products also have a Chronic Illness Rider. Consider the following situations: What if your client applies for the Long-Term Care Rider and you find out he or she doesn’t qualify? What if your client doesn’t want to pay extra for the Long-Term Care Rider? With United of Omaha, your clients still have a long-term care planning solution with the Chronic Illness Rider. This rider is included automatically with all policies that are not issued with the Long-Term Care Rider
Read More

Categories: Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Good News | Introducing a New Way to Submit LTCi Post-Issue Requirements

  Mutual of Omaha Now Accepting Emailed Photos Of Post-Issue Requirements We are pleased to announce that Mutual of Omaha is now accepting emailed photos of completed LTC post issue requirements (PIRs). The photos must be sent to the LTC.New.Business@mutualofomaha.com email address to be processed. Documents must be sent securely. PIRs contain confidential client information and must be delivered securely. It is your responsibility to submit documents securely. Note: All new applications should continue to be sent to the epsupport@ltcg.com email address. This email address does not accept photos and will only accept PDF attachments. Click Here for the full
Read More

Categories: GoldenCare News, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

“Are Your Long-Term Care Plans Putting You in Danger?”

“Are Your Long-Term Care Plans Putting You in Danger?,” by John Grobe, FedSmith Quote: “Ask yourself: do you want to spend your last years at the Trail’s End Nursing Home, where close proximity to other elderly people will result in you dying earlier than you might otherwise have died? Here are some things to consider: If you currently have, or are considering getting, long-term care insurance, you probably want to have a policy that includes the option of receiving care at home. Many LTC providers offer ‘facility only’ plans which are less expensive than ‘comprehensive’ plans that cover home based
Read More

Categories: Clippings, Industry News, and Long-Term Care.

Now Accepting Emailed Photos of Post Issue Requirements

We are pleased to announce that Mutual of Omaha is now accepting emailed photos of completed LTC post issue requirements (PIRs). The photos must be sent to the LTC.New.Business@mutualofomaha.com email address to be processed. Examples of requirements that can be emailed include: Policy Delivery Acknowledgement A Policy Delivery Acknowledgement (PDA) is currently required for five states: WV, LA, SD, NE and IL. If a signed PDA has not been received within 25 days, an electronic version of the form may be sent to the client through DocuSign for electronic signature. The Acknowledgement (paper or electronic) must be signed and returned
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Upcoming WinFlex Desktop Illustration Software Discontinuation

Beginning January 1, 2021, the WinFlex Desktop software will no longer be available, as Ebix will no longer be providing ongoing support for the Desktop platform. If you are still using the Desktop software to illustrate our life and health insurance products, we encourage you to transition to the WinFlex Web platform as soon as possible. To sign up for WinFlex Web: Go to winflexweb.com and select ‘Register for WinFlex‘. Follow the prompts to register for an account. After registering for your account, you will need to add the companies you sell with. To add companies, select your name in
Read More

Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

GoldenCare Newsletter | June 22, 2020

Read Full GoldenCare Newsletter, June 22, 2020 Edition In this GoldenCare Newsletter Edition   From GoldenCare: Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-date on all the latest and greatest in the industry.    For a list of current topics and to get in on the discussion Click Here. Appoint with all the Top Carriers   LTCCEO Updates: NEW UPDATE!  If you haven’t updated yet or you haven’t got your copy, contact us today to find out how! Current installs: Double click “Check for Updates” on your desktop to receive
Read More

Categories: GoldenCare News, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), National Guardian Life, and Securian.

“The Future of Nursing Homes in the Post-COVID-19 Era”

“The Future of Nursing Homes in the Post-COVID-19 Era,” by Robert Mauterstock, The Street Quote: “What have we learned from Kirkland and nursing homes around the country? – Nursing homes are very vulnerable to people bringing in the virus from the outside – Nursing home residents are the most vulnerable population for COVID-19 – Nursing home residents are easy targets for the fast spread of the virus – The death rate is very high among the elderly population. (According to the CDC, 8 out of 10 deaths reported in the U.S. are people over age 65)” LTC Comment (from Stephen
Read More

Categories: Clippings, COVID-19, Industry News, and Long-Term Care.