From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. We remain committed to providing the quality service you have come to expect. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. In response, we have underwriters working overtime, nights and weekends to make sure your business is handled properly, and as quickly as possible. We understand reviewing
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iPipeline e-App Browser Update
We have been working with iPipeline to fix security issues caused by a recent Apple operating system update. We are excited to share that you can now resume using Safari as one of the preferred browsers for iPipeline e-Applications. We appreciate your patience and flexibility while we addressed this issue. As a reminder, please keep the browser requirements below in mind when submitting an e-Application. Only use the preferred browsers below. Please note, Internet Explorer is not a preferred browser. Chrome Safari Firefox Edge Make sure you’re always using the most recent version of a preferred browser. If you aren’t,
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Learn the In’s and Out’s of Our e-App
Submitting your application online streamlines the application process, so your clients get coverage faster and you get paid sooner. We now offer all the products below on iPipeline e-Application. Products Available on Full e-App IUL Express GUL Express Living Promise Whole Life (Final Expense) Term Life Express Children’s Whole Life Guaranteed ADvantage (Accidental Death) In addition, on IUL Express, GUL Express, Living Promise and Term Life Express we process the application information in real time and provide an instant underwriting decision. Watch the complete training videos below to get full training, or skip to the specific section you need. IUL
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IUL Express and GUL Express e-App Training
IUL Express and GUL Express can now be submitted via the iPipeline e-Application. This means a faster and more accurate process for both you and your clients. Plus both products feature Automated Underwriting, Mutual of Omaha’s point-of-sale instant decision process. Ready to submit an application? First, make sure you are using a preferred and up-to-date browser (details below). If you aren’t familiar with the iPipeline application flow the best place to start is with our training videos below. Preferred Browsers Please make sure you are using the current version of one of the preferred browsers below. Chrome Firefox Edge Safari
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IUL Express and GUL Express – Now Available on e-App!
We are excited to announce IUL Express and GUL Express are now available on the iPipeline e-Application. Not only will you be able to submit your applications electronically, but both products will feature Automated Underwriting, Mutual of Omaha’s point-of-sale instant decision process. We created the producer training videos below to walk you through the different processes for both IUL Express and GUL Express. Training Videos IUL Express Email Signature Method IUL Express In Person Signature Method GUL Express Email Signature Method GUL Express In Person Signature Method Preferred Browsers Please make sure you are using the current version of one
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LTC Issue Age Restriction Lifted in Select States
From the Desk of Marty Johnson As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah,
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iPipeline e-App Browser Update
From the Desk of Tess Grace and Marty Johnson At Mutual of Omaha we want to ensure you have the best user experience when you submit your applications. We are continuously working with iPipeline and other vendors to improve the application functionality in regard to using mobile devices and various browsers. In the meantime we want to provide you with a few tips and workaround options should you run into any issues or receive an error message. Term Life Express and Living Promise e-Apps: For the time being, do not submit applications using Safari on Apple devices. We are currently
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TLE e-Application Training and Helpful Hints
Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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LTC Underwriting Issue Age FAQ
We have received questions regarding our temporary underwriting guideline changes effective April 16, 2020. In response, we have developed a Frequently Asked Questions document. Mutual of Omaha remains committed to the long-term care insurance marketplace. Please continue to reach out to your Sales Directors if you have any questions. Thank you for your flexibility and understanding. LTC Underwriting Issue Age FAQ #goldencareagent #mutualofomaha > Related: Important LTC Underwriting Update
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Email Address on Submitted Applications
This is a reminder to please fill-out your client’s applications completely before submitting for all Mutual of Omaha products. This includes capturing the customer’s email address. We encourage you to use an e-App if it is available for your products. e-Apps are an easy and fast way to submit business and have a field for email address. Most paper applications also have a field for an email address so if you prefer to use a paper application, please make sure you are including the client’s email address if applicable. Thank you for your business. Email Address on Submitted Applications
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Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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