IUL Express Keeps Getting Faster – For Apps and Illustrations

In November, we introduced our new IUL Express product. This product took IUL products into the fast lane by using a simplified-issue process. We provided new videos showing how DocuSign can speed up the application process in the current environment. And this week, we are unveiling new changes that result in your IUL Express illustrations running even faster. Applications: In the past few weeks, we began allowing the submission of IUL Express paper applications electronically using one of our accepted electronic signature methods and our paper application submission via email process. This process has a substantial impact on how quickly
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Life Underwriting Updates: Accelerated Underwriting and Statements of Good Health

As Mutual of Omaha carefully reviews our underwriting processes and procedures, which continue to evolve during this current situation, we would like to announce the following changes for Life Underwriting effective immediately. Accelerated Underwriting Program We are increasing the maximum face amount limit to $2 million. Qualifications Requirements: Issue Ages 18-55 Face Amounts: $100,000 – $2,000,000 Available Products: Term Life Answers 10-, 15-, 20- and 30-years, Income Advantage IUL and Life Protection Advantage IUL Speed eTicket (Drop Ticket) process only Use Speed eTicket, our easy drop ticket process to take advantage of this program. Simply submit a drop ticket via
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Important Information on DI, CI and AD Policy Output Procedures

State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all Disability, Critical Illness and Accidental Death insurance policies direct to our customers effective April 11, 2020. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

NEW IUL Express Electronic Submission Training Videos

Recently, we began allowing you to submit IUL Express paper applications electronically using one of our accepted electronic signature methods and our paper application submission via email process. To help you transition to this new electronic submission process we created two new producer training videos. Please note, these videos show the process using DocuSign as the electronic signature method since it is the most widely used. The first producer training video walks you through IUL Express using Easy Solve and the DocuSign process. The second video shows you the DocuSign process only. IUL Express Easy Solve & DocuSign Producer Training
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Prospecting Material Can Help You Reach Your Clients

We realize it may be challenging to reach potential and current customers during this time. Mutual of Omaha can help with our consumer prospecting materials. Personalized prospecting materials are available for ordering with your contact information so clients can contact you directly to help them with the coverage they need. Just click on the links below to see the all prospecting material that is available for you. Health Products Critical Advantage self-mailer and postcard Long-Term Care cost of waiting self-mailer and retirement planning self-mailer Priority Income Protection (PIP) self-mailer Life Products Term Life Express (TLE) self-mailer Indexed Universal Life Express
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important information from Distribution Compensation

As our Distribution Compensation team members are working remotely due to the Coronavirus, it has given us an opportunity to review some of our processes and modernize our approach with our partners. Effective immediately, if you need to contact broker compensation for any reason, please use the following methods: Phone: 1-800-475-4465 Email: broker.compensation@mutualofomaha.com   NOTE: We are no longer able to receive or process any faxes. Please know we are here to support you and your business. Mutual of Omaha remains fully committed to the industry, to you and our customers. Thank you for your continued trust.   Important information
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Important LTC Underwriting Update

From the Desk of Marty Johnson Throughout the rapidly evolving pandemic, Mutual of Omaha has been continuously evaluating our underwriting and new business practices to support business continuity, deliver a consistently high level of service, and maintain our financial strength. As a result, effective Thursday, April 16, 2020, we are implementing a temporary change. We will not be accepting LTC applications for individuals age 65 and older. All LTC cases not already approved or issued will be postponed and processed as an incomplete application. We will continue to prequalify applicants 64 and younger. The prequalification will be good for 60
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Updates from Customer Service

At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information Regarding Life Policy Output Procedures

State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Important Information Regarding LTC Underwriting and New Business

LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio.   Email Submission of LTC Applications Starting on March 27, 2020 LTC paper applications and
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).