Advantages of a Monthly LTCi Benefit

Some insurance companies offer LTCi policies based on a daily benefit amount. Mutual of Omaha’s policies are based on a monthly benefit. A daily benefit has a per day maximum which means your clients are reimbursed up to a set amount for each day. If the cost of the service is over this amount, your client will have to pay the balance. With a monthly benefit, your clients are reimbursed for the actual costs of the services received each day up to the maximum monthly benefit – regardless of daily costs that may vary throughout the month. While both policies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Messages We are Sharing with Mutual of Omaha Customers

At Mutual of Omaha, we exist for our customers. Read the messages and FAQs that we are sharing with customers on our website. Important Information About the Steps We’re Taking Regarding Coronavirus (COVID-19) Coronavirus (COVID-19) FAQs   Messages We are Sharing with Mutual of Omaha Customers   #goldencareagent #mutualofomaha
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Categories: COVID-19, Industry News, and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the Month of May 2020

Please be aware of the following US holiday telephone solicitation bans for the month of May 2020: On Monday, May 4, 2020: Rhode Island prohibits unsolicited marketing calls to residents in observance of Rhode Island Independence Day On Monday, May 25, 2020: Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, and Utah prohibits unsolicited marketing calls to residents in observance of Memorial Day Holiday Telephone Solicitation Bans for the Month of May 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Managing Expectations When Clients Go on Claim

Your Phone is Going to Ring When the need for long-term care services arises, the producer often is the first person contacted. That’s why it’s important for you to understand your role in the LTCi claims process so you can help manage your clients’ expectations. If you become aware of a potential claim, notify the claims department as soon as possible. And be prepared to provide the following information: Insured’s name Phone number Mailing address Email address Policy number Insured’s representative/power of attorney Type of claim (i.e., home health care, assisted living, nursing home) Want to learn what happens next?
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

TLE e-Application Training and Helpful Hints

Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Accelerate Your Business

Our Accelerated Underwriting program can speed up the underwriting process for your clients if they fit the program requirements. It’s an easy process that could provide an underwriting decision in 48-72 hours! Recently the program got even better: We made the program available for Income Advantage IUL and Life Protection Advantage IUL in addition to Term Life Answers. We increased the maximum face amount from $1 million to $2 million. Here are the basic program requirements: Application: Speed eTicket (Drop Ticket) Issue Ages: 18-55 Face Amounts: $100,000 – $2,000,000 Products Available: Term Life Answers (10-, 15-, 20- and 30- year),
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Medicare News – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustment View upcoming rate adjustments.   Avoiding Processing Delays Tips for avoiding processing delays of Medicare supplement applications.   Medicare Advantage and Prescription Drug Plans: PDP Request for Information Making sure your PDP enrollment form is complete and accurate helps to assure there are no delays in processing due to request for information (RFIs).   #goldencareagent #mutualofomaha
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

GoldenCare Newsletter | April 20, 2020

Read Full GoldenCare Newsletter, April 20, 2020 Edition In this GoldenCare Newsletter Edition From GoldenCare:   Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-date on all the latest and greatest in the industry.    For a list of current topics and to get in on the discussion Click Here. Update Your Contracts LTCCEO Updates: NEW UPDATE!  If you haven’t updated yet or you haven’t got your copy, contact us today to find out how! Current installs: Double click “Check for Updates” on your desktop to receive the latest update or
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Categories: GoldenCare News, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), National Guardian Life, and Thrivent.

LTC Underwriting Issue Age FAQ

We have received questions regarding our temporary underwriting guideline changes effective April 16, 2020. In response, we have developed a Frequently Asked Questions document. Mutual of Omaha remains committed to the long-term care insurance marketplace. Please continue to reach out to your Sales Directors if you have any questions. Thank you for your flexibility and understanding.   LTC Underwriting Issue Age FAQ   #goldencareagent #mutualofomaha >   Related: Important LTC Underwriting Update
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Life Underwriting Update

Throughout the rapidly evolving pandemic, Mutual of Omaha has been continuously evaluating our underwriting and new business practices to support business continuity, deliver a consistently high level of service, and maintain our financial strength. As a result, effective Wednesday, April 15, 2020, we are implementing the following temporary changes to our life insurance underwriting guidelines. These changes apply to all fully-underwritten life insurance cases that are not already approved or issued. This includes any newly submitted and pending in-house cases, whether formal or informal. Postponements Due to International Travel All fully-underwritten life insurance cases where the proposed insured has plans
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).