Thrivent Advertising Compliance Bulletin The materials below provide you with guidance on compliant advertising practices under your Thrivent Agreement and outlined in the Producer Compliance Guide All materials used to advertise Thrivent, its products or services, or created with the intent to sell Thrivent’s products must comply with state advertising requirements and be approved by Thrivent prior to use. Violation of Thrivent’s advertising policy may result in disciplinary action and could potentially lead to termination of your Agreement with Thrivent. See the bulletin and full compliance guide for complete details. Advertising Reminder Advertising Compliance Bulletin Full Producer Compliance
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Encourage Clients to Purchase LTCi Now, Not Later
Your clients have busy lives. Between family and work obligations, they have a lot going on. So even if they understand the value of long-term care insurance, purchasing a policy often isn’t a top priority. But they may not be aware there’s cost associated with waiting. It’s easy to put things off until tomorrow. But some of life’s decisions are too important to ignore. Waiting to purchase a long-term care insurance policy is one of them. Waiting may mean paying higher premiums down the road. Procrastinating also could lead to the inability to qualify for coverage. That makes this concept
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Managing Expectations When Clients Go on Claim
Your Phone is Going to Ring When the need for long-term care services arises, the producer often is the first person contacted. That’s why it’s important for you to understand your role in the LTCi claims process so you can help manage your clients’ expectations. If you become aware of a potential claim, notify the claims department as soon as possible. And be prepared to provide the following information: Insured’s name Phone number Mailing address Email address Policy number Insured’s representative/power of attorney Type of claim (i.e., home health care, assisted living, nursing home) Want to learn what happens next?
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Important Care Solutions product portfolio updates effective Feb. 1, 2022
Important Care Solutions Product Portfolio Updates We have two important updates regarding our Care Solutions Product Portfolio, both effective Feb. 1, 2022. Washington Asset Care and Annuity Care Sales Update We are pleased to announce that effective Feb. 1, 2022, OneAmerica® will resume sales of our Asset Care and Annuity Care product portfolios in the state of Washington. The products will return to active sale with all riders and features available. However, we will only accept Washington applications submitted through our eApplication process at this time. Please click here for more detailed information on submitting new business or re-opening a
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Reduced Sales Desk Availability Next Week
Reduced Sales Desk Staff — February 1, 2 and 3 To accommodate our National Sales Meeting and annual training, Tuesday, Feb. 1, through Thursday, Feb. 3, the Care Solutions Sales Desk will be operating with reduced staff. During these three days you may experience longer hold and turnaround times than normal. Normal operations will resume on Friday, Feb. 4. For best service during this time, please email non-urgent requests to GoldenCare at marketing@goldencareusa.com. Reduced Sales Desk Availability Next Week #goldencareagent #oneamerica
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Reminder, Upcoming Enhanced EssentialLTC Releases
New Enhanced EssentialLTC Releases As a reminder, the enhanced version of EssentialLTC will be available in the states of DE, HI, ND, NJ and SD beginning February 4, 2022. California will also have a new business rate refresh on the same day. Get your applications in now to use the current EssentialLTC pricing, rates and features. Enhanced EssentialLTC for DE, HI, ND, NJ and SD Features For joint policies, when one insured passes away the premium will now decrease to an amount specified on the illustration and Policy Schedule for each person. The Waiver of Premium Rider for Home and
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Inforce Long-Term Care Insurance Rate Adjustments Effective April 1, 2022
Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective April 1, 2022: Impacted Policy Forms Impacted States LTC04I Alaska, North Dakota LTC04G North Dakota LTC04I7 North Dakota LTC09M Alaska, North Dakota LTC06UI Alaska, North Dakota LTC09U Alaska, North Dakota LT50, NH50, HCA, NHA & LTA Kentucky, South Dakota and Wyoming For details on yearly rate adjustment percentages, view the supplemental grid here. Policyholder Notification Process Policyholders will receive a
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NGL e-Statements on the Agent Resource Center
e-Statements on the Agent Resource Center Beginning January 14, 2022, you can access all of your commission statements online at the Agent Resource Center (ARC)! A new e-Statements tab (pictured below) will be added to the links bar on ARC. Please note, commission statements will be published the day after commission is generated. e-Statement Notifications Notifications by email will be available when new commissions statements are generated. If you are an appointed agent that would like to receive these notices, select the User Profile option under the Additional Links tab. Then select e-Statement Enrollment (pictured below) and confirm that
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Mutual of Omaha Advanced Markets – 2022 Tax Guide
It’s that time of year again! A new year means a new tax guide from Mutual of Omaha Advanced Markets! The advisor 2022 tax guide will help you plan for your clients throughout the year. A separate client-approved version is available for use with the public, but this one can be a valuable reference tool for you. Keep in mind that the taxes we will all file this Spring are for 2021 and therefore will use the 2021 tax figures. The 2022 updated pieces will help with future planning starting right now. Call us in Advanced Markets if we can
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Long-Term Care Time Service Update
Mutual of Omaha would like to thank you for your Long-Term Care business and the trust you put in us. We are aware that our Long-Term Care application service levels are not where you expect them to be. With our commitment to providing you the quality of service you have come to expect, we are hiring and training additional case managers to help with the workload to ensure your business is handled properly and as quickly as possible. In addition, due to the recent Omicron COVID-19 variant, our Long-Term Care vendor partners are experiencing delays in time service. Significant staffing
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