Important information from Distribution Compensation

April 20, 2020 | by | Comments Off on Important information from Distribution Compensation

As our Distribution Compensation team members are working remotely due to the Coronavirus, it has given us an opportunity to review some of our processes and modernize our approach with our partners. Effective immediately, if you need to contact broker compensation for any reason, please use the following methods: Phone: 1-800-475-4465 Email: broker.compensation@mutualofomaha.com   NOTE: We are no longer able to receive or process any faxes. Please know we are here to support you and your business. Mutual of Omaha remains fully committed to the industry, to you and our customers. Thank you for your continued trust.   Important information
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.

Quick and Easy Underwriting with Critical Advantage

April 20, 2020 | by | Comments Off on Quick and Easy Underwriting with Critical Advantage

Did you know your clients may be eligible for coverage even if they have been diagnosed in the past for cancer, heart attack or stroke? Check out the great underwriting features for all the Critical Advantage products. Cancer application Cancer look-back is 10 years* Look back testing is 3 years Only 3 health questions Heart attack and stroke application Heart attack/stroke look back is 10 years* Look back for treatment and testing is 3 years Controlled diabetes diagnosis considered Only 4 health questions Critical Illness application Cancer look-back is 10 years* Look back for treatment and testing is 3 years
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).
Tags: DI, diability, disability income, income protection, insurance, mutual of omaha, omaha, and Underwriting'.

How to Introduce Critical Advantage Products to your Clients

April 6, 2020 | by | Comments Off on How to Introduce Critical Advantage Products to your Clients

With a critical illness diagnosis, there is usually out-of-pocket expenses included in treatment. With Critical Illness insurance, Cancer insurance, and Heart Attack & Stroke insurance, your clients get paid a cash benefit to pay for any expense not covered by regular health insurance. This can include child care, travel and lost wages due to time away from work. If you need help with introducing these products to your Disability Income, Medicare Supplement or Long-Term Care clients, the Guide to Introducing Critical Advantage Products is what you need. Download the guide here for tips on cross-selling and what you need to
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).
Tags: CHS, critical advantage, critical illness, income replacement, insurance, Lump Sum, mutual of omaha, and omaha.

Important Updates from Customer Service

April 6, 2020 | by | Comments Off on Important Updates from Customer Service

At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, critical illness, disability, health, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Med Supp, Medicare Supplement, Medigap, MS, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.

Important Information Regarding the Underwriting of Pending Apps

April 1, 2020 | by | Comments Off on Important Information Regarding the Underwriting of Pending Apps

As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products, effective immediately (Note: Health products include Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke. This does NOT apply to Med Supp applications.): If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.

Our Underwriting and Case Management Staff are Here for You

April 1, 2020 | by | Comments Off on Our Underwriting and Case Management Staff are Here for You

Our LTC Underwriting and New Business teams are fully staffed, working remotely and actively accepting and processing your LTCi applications. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments. View the Quick-Start Guide to get started. Our vendors are working to capacity with no delays in issuing or mailing policies; however, due to social distancing, self-imposed quarantine and prioritizing patient care, we are experiencing some delays in face-to-face interviews and obtaining APS’s. That said, we will remain flexible by working with you on keeping your cases open and processing your business.
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.

Critical Advantage Has Express and Simplified Underwriting

April 1, 2020 | by | Comments Off on Critical Advantage Has Express and Simplified Underwriting

With the products in the Critical Advantage Portfolio, your clients get coverage that pays a lump-sum benefit upon diagnosis of a covered condition. It also offers two underwriting options to give your clients the benefits they need fast. It also means you get paid fast. Express underwriting for Critical Advantage products covers benefit amounts from $10,000 to $50,000. It has simple yes/no knock-out questions to make applying easy and fast. Simplified underwriting is for benefit amounts from $51,000 to $100,000. Simplified underwriting also has simple yes/no knock-out questions in addition to a MIB, Pharmaceutical inquiry and possible telephone interview. No
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).
Tags: CHS, critical advantage, critical illness, Express Underwriting, income replacement, insurance, Lump Sum, mutual of omaha, omaha, simplified underwriting, and Underwriting'.

How to Safely Conduct Business

April 1, 2020 | by | Comments Off on How to Safely Conduct Business

As we shared with you on March 16, 2020, Mutual of Omaha is practicing social distancing to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We encourage you to also do your part to slow the spread of the coronavirus. You’re likely rethinking how you can keep yourself and others safe in a business that’s built on relationships with people and, most often, face-to-face interactions. Mutual of Omaha is offering suggestions on how to continue your business in today’s environment while keeping both you and your clients safe and healthy.
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, critical illness, disability, disability income, insurance, life, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, Medicare Supplement, Medigap, mutual of omaha, omaha, and United of Omaha.

Important Information Regarding LTC Underwriting and New Business

March 26, 2020 | by | Comments Off on Important Information Regarding LTC Underwriting and New Business

From the Desk of Marty Johnson LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio.   Email Submission of LTC Applications Starting on March
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.

Important Information Regarding the Underwriting of Pending Applications

March 24, 2020 | by | Comments Off on Important Information Regarding the Underwriting of Pending Applications

From the Desk of Marty Johnson As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products (Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke), effective immediately: If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured or any member of his or
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Coronavirus, COVID-19, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, omaha, pandemic, pending cases, Underwriting', and virus.