A.M. Best Revises GTL’s Issuer Credit Rating Outlook

A.M. Best Revises Issuer Credit Rating Outlook to Positive for Guarantee Trust Life Insurance Company June 09, 2017 “OLDWICK, N.J. –(BUSINESS WIRE)— A.M. Best has revised the outlook to positive from stable for the Long-Term Issuer Credit Rating (Long-Term ICR) and affirmed the Financial Strength Rating (FSR) of B++ (Good) and the Long-Term ICR of “bbb” of Guarantee Trust Life Insurance Company (GTL) (Glenview, IL). The Credit Rating (rating) outlook for the FSR remains stable. The revised Long-Term ICR outlook reflects GTL’s strong risk-adjusted capitalization levels, its position as a niche player in the senior market and trend of favorable
Read More

Categories: Accident Insurance, Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.

Independence Day Office Closing

Mutual of Omaha and its affiliates (United of Omaha, Companion Life Insurance Company, United World) will be closed on Monday, July 3rd and Tuesday, July 4th for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff (excluding LTC) 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Monday 7/3/2017 & Tuesday 7/4/2017 Friday 6/30/2017 Friday 6/30/2017 Wednesday 6/28/2017 Thursday 6/29/2017 Monday 7/3/2017 Weekly and holiday pay schedules are also available on the Sales Professional Access
Read More

Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

GTL Website Maintenance on 6/25

Sunday, June 25, 2017 | 8:00 AM – 10:00 AM CST On Sunday, June 25, 2017 from 8 AM – 10 AM CST, GTL’s website will be under maintenance and will not be available. We apologize for any inconvenience this may cause. Contact GTL’s Sales Support with any questions: 1-800-323-6907 or agency@gtlic.com   #goldencareagent #gtl
Read More

Categories: Accident Insurance, Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.

Now Available On AIG Forms Depot: A New Look, Improved Features!

Effective March 3, 2017, we’ve made changes to Forms Depot that make it faster, easier, and more convenient to find and order forms, and to browse and share items from our large catalog of marketing materials. What’s New on Forms Depot? Enhanced interface: You’ll see more options on the home screen to find the form or collateral you need. Advanced search capabilities: In addition to the standard search by Service Type, State, etc., users can now review and search by Favorites, Featured Items, Previous Orders, and Recently Viewed. Users can also launch a new search directly from the Search Results
Read More

Categories: Accident Insurance, American General, and Critical Illness.

AIG New Business Bulletin: Lockbox Addresses for AGL New Business

Now Available! Lockbox Addresses for AGL New Business Applications and Initial Premiums Great news! Our new lockbox system for New Business submissions for Life and A&H products underwritten by American General Life Insurance Company (AGL) is now active and ready for your business. This means faster, more efficient, and more secure handling of your case submissions! The mailing addresses listed below are now effective for all New Business submissions and correspondence for Life and A&H products underwritten by AGL: ✓ New Business applications ✓ Initial premium payments ✓ Related forms     Regular Mail Effective March 1, 2017 Overnight Mail
Read More

Categories: Accident Insurance, American General, and Critical Illness.

AIG Operations: Service Improvement Plan 2017

We know there are challenges with new business turnaround times. We are committed to getting it right for you. If you are experiencing challenges with turn-around times or other issues on business submitted with us, please accept our sincere apologies for any disruptions your and your clients have experienced. As you may be aware, we are in the process of upgrading our multiple legacy systems to a state-of-the-art policy administration system, and we realize it hasn’t always been a smooth ride as we fully implement the new system. However, the end result will position us to be a top-tier carrier
Read More

Categories: Accident Insurance, American General, and Critical Illness.

A&H product discontinuation (NM) and Application form changes required (DC)

Due to new regulatory requirements, the following will be implemented for American General Life Insurance (AGL) Accident and Health products offered in New Mexico and the District of Columbia, effective January 23, 2017: New Mexico — Sales of CriticalCare Plus® will be discontinued Transition rules for CriticalCare Plus in New Mexico Beginning January 23, 2017, distribution partners should discontinue active sales of CriticalCare Plus. Effective March 1, 2017, CriticalCare Plus applications from the state of New Mexico will no longer be accepted in the home office. District of Columbia — New supplemental application (AGLC110469-DC) that includes disclosure language, must be
Read More

Categories: Accident Insurance, American General, and Critical Illness.

Payment Options for Customers

Exciting news regarding new process related to payments! Policyowner Services is continually looking for ways to enhance the service experience. As you are aware, this year we’ve been looking at several of our high volume requests and enhancing the related processes to make them more efficient. Recently, we’ve had the opportunity to review the way we handle certain types of payments. We are excited to announce the changes we’ve made to Customer Access to allow additional payment processing! For Life and Health policies: A customer will have the ability to submit an electronic payment during the “special offer” or “timely
Read More

Categories: Accident Insurance, Critical Illness, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

ePolicy Delivery Enhancements Now Available!

New features include mobile-friendly design, electronic payment status additions We’ve made several significant enhancements to ePolicy Delivery, our electronic service that helps reduce policy delivery time and eliminates mailing. These changes, which apply to our term and A&H product (see detailed list below), make ePolicy Delivery easier to navigate and more convenient for you and your clients. The ePolicy Delivery Enhancements will be effective September 23, 2016, and apply to the following products: AG Select-a-Term® AG ROP Select-a-Term® AG Accident Choice Plus® Accident Expense Plus® EmergencyCare Plus® CriticalCare Plus® AG AccidentCare Direct Plus® Read more in New Business Bulletin (16-085)
Read More

Categories: Accident Insurance, American General, and Critical Illness.