Exciting news regarding new process related to payments! Policyowner Services is continually looking for ways to enhance the service experience. As you are aware, this year we’ve been looking at several of our high volume requests and enhancing the related processes to make them more efficient. Recently, we’ve had the opportunity to review the way we handle certain types of payments. We are excited to announce the changes we’ve made to Customer Access to allow additional payment processing! For Life and Health policies: A customer will have the ability to submit an electronic payment during the “special offer” or “timely
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