GoldenCare USA Privacy Policy:
Privacy Statement (LAST UPDATED: October 14th, 2015)

GoldenCare USA knows that privacy is important to you. We want you to know that we are looking out for you, our customer. We don’t solicit from or knowingly gather information on anyone for distribution to third parties. Other information about how we gather and share data collected through this website is noted below.
GoldenCare USA has created this privacy statement (Privacy Statement) in order to demonstrate its firm commitment to privacy. The following discloses GoldenCare USA’s information gathering, use and dissemination practices for the information collected through the site from which you are accessing this Privacy Statement (the Site). This Site is controlled and operated by GoldenCare USA from the United States, and is not intended to subject GoldenCare USA to the laws or jurisdiction of any state, country or territory other than that of the United States.

I. GOLDENCARE USA’S COLLECTION OF INFORMATION

We gather two basic types of information through the Site: “Personally Identifiable Information” (or “PII”) and “Non-Personally Identifiable Information” (or “Non-PII”). Personally Identifiable Information is information that identifies you as an individual. Non-Personally Identifiable Information is aggregated information, demographic information, IP Address and any other information that does not reveal specific identifying information about you.
A. Personally Identifiable Information
We collect PII from you when you provide it to us while on the Site, such as: your name, screen name, address, telephone numbers, email address, agent numbers when you set up an account, redeem an award, sign up for newsletters, contact our marketing department, or otherwise interact with this Site. Further, we may operate sweepstakes, contests and other promotions (collectively, “Promotions”) through the Site, and may conduct surveys or polls through the Site or ask for your responses to questionnaires that we make available through the Site (these surveys, polls and questionnaires, collectively, Surveys). We typically ask you for certain PII when you enter and, if applicable, win a Promotion, and when you participate in a Survey. The PII you provide to this Site may be combined with information you provide to GoldenCare USA on other U.S. sites, with demographic and other information that is publicly available, or with other information about you that GoldenCare USA may otherwise obtain online or offline.
B. Non-Personally Identifiable Information
When you visit and interact with the Site, GoldenCare USA and third parties with whom GoldenCare USA has contracted to provide services to GoldenCare USA may collect Non-PII (for example, a catalog of the Site pages you visit). Non-PII is generally collected from cookies, referrers, IP addresses, environmental variables, pixel tags and similar technologies and information you voluntarily provide. a. Cookies. GoldenCare USA and our service providers may use encrypted or non-encrypted cookies in connection with this Site. Cookies are pieces of information that a web site places in a file on your computer associated with your browser that may be used to deliver content specific to your interests and for other purposes, such as security and other account administrative functions, and which may track PII. This information is processed passively by your browser as you surf through this Site. Cookies do not cause damage to your computer systems or files. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular web site, to your computer. For example, cookies allow you to easily log into the Site by remembering your email address. b. Referrers; IP Addresses; Environmental Variables. GoldenCare USA may also collect “referrers” information, IP addresses and various environmental variables. A “referrer” is information the Web browser passes along to our web servers that references the URL from which you came. The “IP address” is a number used by computers on the network to identify your computer so that data can be transmitted to you. “Environmental variables” include, among other things, the domain from which you access the Internet, the time you accessed this Site, type of Web browser and operating system or platform used, the Internet address of the web site you left to visit this Site, the names of the pages you visit while at this site, and the Internet address of the web site you then visit. c. Pixel Tags. GoldenCare USA may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Site pages and HTML-formatted email messages to, among other things, compile aggregate statistics about Site usage, response rates and the effectiveness of advertising campaigns. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors hard drives. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.

II. GOLDENCARE USA’S USE OF INFORMATION

A. Personally Identifiable Information
PII is used by us to respond to your requests, to process your transactions, for administrative purposes, and to process rewards and prizes. We may also use PII for internal business purposes, such as analyzing and managing our business, for example, to study the effectiveness of advertising campaigns, improving our website or our products, to tailor the Site experience and content based on your past activities on the Site, and to gauge customer satisfaction. In addition, we may also use PII to send you information about GoldenCare USA’s programs, to send invitations to you to participate in special programs, to re-contact you if we have not heard from you in a while and, occasionally, to send you advertising/promotional material from some of our affiliates, advertising and strategic partners. You may opt-out from receiving certain future electronic marketing communications (see the Opt-Out/Choice section below). In addition to the uses listed above, we reserve the right to use PII that we collect in connection with Promotions and Surveys for the purpose for which it is provided (e.g., to permit you to participate in the applicable Promotion) and otherwise in accordance with the rules (if any) applicable to a Promotion or Survey. You should carefully review the rules, if any, of each Promotion and Survey in which you participate through the Site, as they may contain additional important information about Company’s use of PII about you. To the extent that the terms and conditions of the rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of the rules shall control.
B. Non-Personally Identifiable Information
Because Non-PII does not personally identify you, we may use such information for any purpose. For example, we may use this information for GoldenCare USA’s internal use such as to enhance web site security, to detect broad demographic trends, to assist GoldenCare USA in providing content tailored to your interests, and to otherwise enhance your experience on this Site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis. Please note we may link Non-PII to PII about you that we have previously collected. Such combined information will be treated as PII as long as it is so combined. >III. DISCLOSURE OF INFORMATION TO THIRD PARTIES

A. Service Providers
We may use third party service providers to help us operate our business and this Site or administer activities on our behalf, such as other companies for email delivery, order fulfillment and delivery, marketing service and reward point administration, among other services. We may share your PII with these third parties for those limited purposes.
B. Forums
We may make available through the Site services (for example, message boards, forums, comment functionality and chat functionality, among other services) to which you are able to post information and materials. Please note that any information you disclose through these services becomes public information, and may be available to visitors to the Site and to the general public. In addition, when you choose to make a posting on these services, certain information (for example, your screen name and your location); will be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose PII, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE SITE.
C. Other Disclosures
We may also share your PII: (i) as permitted by law, (ii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency, or (iii) to protect the interests or safety of GoldenCare USA or other visitors to this Site.

IV. LINKS AND THIRD PARTIES’ PRIVACY PRACTICES

This Site may contain links to other sites which are not operated by GoldenCare USA. GOLDENCARE USA IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEB SITES. GoldenCare USA recommends that you review the privacy policy of third party web sites arrived at from links on this Site. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

V. SECURITY

This Site has security measures in place to help protect against the loss, misuse and alteration of the PII under its control. GoldenCare USA employs security measures consistent with standard industry practice to help protect against public access to personal and account activity information collected on and used by GoldenCare USA at this Site. For instance, all access to our databases that contain PII is logged for security purposes and access is limited to individuals with a business need to have access. All PII and account activity are protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect your PII, we cannot ensure or warrant the security of any information you transmit to us through or in connection with this Site or that is stored by us. You acknowledge and agree that any information you transmit through the Site is so transmitted at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting GoldenCare USA.

VI. OTHER INFORMATION

GoldenCare USA does not represent or warrant that this Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. Those who choose to access this Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. You are also subject to United States export controls in connection with your use of this Site and/or Site -related services, and are responsible for any violations of such controls, including without limitation any United States embargoes or other federal rules and regulations restricting exports. We may limit this Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

VII. OPT-OUT/CHOICE

This Site provides you with the opportunity to opt-out of receiving electronic marketing communications from GoldenCare USA. If you opt-out, GoldenCare USA will not send you future electronic marketing communications related to GoldenCare USA. GoldenCare USA also gives you convenient methods for unsubscribing from electronic marketing communications so as not to receive such electronic marketing communications either from GoldenCare USA databases. However, regardless of your opt-out preferences, GoldenCare USA may still at times need to send emails for administrative reasons.
To exercise your opt-out rights:

You may click on the opt-out link on the bottom of any marketing email from GoldenCare USA.
You may send mail to the following email address (please specify clearly what electronic marketing communications you are opting-out from):
marketing@goldencareusa.com Please note that changes may not be effective immediately. We will endeavor to comply with your request as soon as reasonably practicable.

VIII. UPDATES TO THIS PRIVACY STATEMENT

GoldenCare USA reserves the right to make changes in this Privacy Statement. You can determine when this Privacy Statement was last revised by referring to the “LAST UPDATED” legend at the top of this page. Any changes to our Privacy Statement will become effective upon our posting of the revised Privacy Statement on this Site. We encourage you to check this page regularly since your continued use of this Site following any changes to this Privacy Statement will be deemed to constitute your acceptance of such change.

IX. CORRECTING/UPDATING YOUR GOLDENCARE USA AGENT INFORMATION

To correct, update or otherwise modify information you have previously provided:
Email changes to marketing@goldencareusa.com
Call our Marketing Department at 800-842-7799

Please note that changes may not be effective immediately. Further, please note that we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records. We also reserve the right, from time to time, to re-contact former users of the Site.
X. CONTACTING GOLDENCARE USA

If you have any questions about this Privacy Statement or the practices of this Site, you may contact:
800-842-7799
marketing@goldencareusa.com
www.goldencareagent.com
10700 County Road 15 Plymouth, MN 55441

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