Extended Customer Service Hours

To: From:   Date: Re: ManhattanLife Producers Todd Hayden Chief Marketing Officer & Senior Vice President January 8, 2024 Extended Customer Service Hours All, To alleviate any outstanding service and/or production requests that are still pending, we have decided to continue the extension of hours during which you and insured individuals can reach out to our offices for assistance. The extended hours will continue through this week, at 7AM CST, and will remain open until 6PM CST.   We truly appreciate your patience and partnership! Todd   #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

2024 Long-Term Care Tax Guides

As we transition into 2024, we have updated our long-term care tax guides to reflect the most current tax data. In the individual tax advantages guide it discusses the per day limitations, along with the 2024 eligible premium guidelines your client can deduct. There may also be several tax advantages for business owners who purchase a long-term care policy depending on how your client structures their business. Be sure to check out Sales Professional Access for a complete list of all 2024 long-term care tax guides that are available.   If you have any questions, please contact Mutual of Omaha’s
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Long-Term Care Year-End Highlights

Look back at some of the updated content from 2023 and be prepared to have conversations that matter with your clients in 2024. The Having the right conversations flyer highlights some of the typical characteristics of a long-term care client, what triggers them to buy, and how they educate themselves about LTCi. Continue the conversation with inflation buy-up benefits, giving your clients the option to adjust their inflation protection anywhere from 1% – 5% based on their financial goals. Then remind your clients we’ll be here to pay their claims with the updated claims flyer spotlighting the benefits paid since
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for various states.   Earn Some Cash in 2024 – Broker Bonus Program Learn how you can get cash for your apps in 2024.   Value-Added Benefits: EyeMed Vision Care Your Medicare supplement policyholders can receive special discounts and pricing on eye care.   Upcoming Rate Adjustments View upcoming rate adjustments for various states.   Thanks for Another Outstanding Year We appreciate your business in 2023!   Sales Professional Access Navigation: Finding Forms and Materials Discover how to navigate Sales Professional Access and find the materials Mutual of Omaha has created
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New Year! Lift-off! Elevate! 2024 Sales Contest

We are excited to announce our 1st sales contest for 2024! Starting Monday, January 8th!   Qualification Details Conest Period: January 8 – February 23 Payouts begin 60 days after contest period begins. Submitting agent must be in good standing with ManhattanLife & it’s affiliates. Minimum of 5 submission to qualify for double trip credits. Policy’s must be considered new business to qualify. Issued and Paid new business only. ManhattanLife reserves the right to modify or amend the qualifications at any time.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

2024 Quoting Software

NOTE: This communication was sent to Mutual of Omaha agents not affiliated with GoldenCare or American Independent Marketing (AIM). Agents with their Mutual of Omaha LTC appointments through GoldenCare and/or AIM may continue using the MutualCare® Solutions Desktop Software to generate premium quotes.   As the new year rapidly approaches, make sure you are ready to quote long-term care. Effective January 1, 2024 MutualCare Solutions will no longer be available. If you’re currently using MutualCare Solutions for quoting our long-term care insurance products, we strongly recommend transitioning to WinFlex Web platform at your earliest convenience. WinFlex Web provides a free
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Reminder: Critical Advantage Sales in New Mexico to be Discontinued

Reminder, effective Monday, January 1, 2024, the sale of the Critical Advantage portfolio will be discontinued in the state of New Mexico. Effective Date January 1, 2024 Impacted States New Mexico Transition Rules Critical Advantage applications in New Mexico must be signed by the customer and received in the home office by December 22, 2023. Any applications signed or received after December 22, 2023 (regardless of date received) will not be accepted. We will not make any exceptions to these dates. Applications for Critical Advantage in NM must be signed on or before and received in the home office by
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Inforce LTCi Rate Adjustments Effective March 1, 2024

Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective March 1, 2024 impacting the states of Georgia, Alabama and Delaware. Policy Forms Impacted – Georgia & Alabama LTC04G, LTC0417, LTC04I, LTC06UI, LTC09M, LTC09U Policy Forms Impacted – Delaware LTC06UI For details on yearly rate adjustment percentages, view the supplemental grid.   Policyholder Notification Process Policyholders will receive a letter notifying them at least 60* days prior to the premium rate
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Med Supp Withdrawn In 9 States Effective 1-1-24

Med Supp Withdrawn In 9 States Effective 1-1-24 Effective January 1, 2024, acceptance of new Med Supp applications in the following states will be discontinued: Lumico States — NV and WY ELIPS States — IA, IL, MD, MO, NE, OK and SD Here’s what you need to know: Effective 1/1/24, we will no longer accept applications in the above states. Any apps started in our e-App must be submitted by 12/31/23, or they will expire on 1/1/24. Paper applications received on or after 1/1/24 will be returned. Applicants may request an effective date that is after 1/1/24, so long as:
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Categories: Industry News and Medicare Supp./Adv..

GTL’s End of the Year Insider

Short on time? Podcasts under 10 minutes! Earlier this year we introduced a mini podcast series designed specifically for busy agents like you! Tune in to GTL’s Quick Cast episodes for 5-10 minutes of training, sales tips, product information, interviews and more. Access all episodes from the e-App or Agent Portal home screen. TUNE IN TO GTL QUICKCAST HERE     New Mexico Product Updates: The New Mexico Department of Insurance has made significant changes to the minimum standards for supplemental health insurance products which will take effect on January 1, 2024. Until further notice, we are unable to accept
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, and Short-Term Care.