Important Information Regarding EMSI Closure

On Friday, July 3, one of our approved paramedical companies, Examination Management Services Inc. (EMSI), announced they were ceasing operations effective immediately. This closure impacts exams and APSs ordered by the agent through EMSI. Please note: This does not impact exams and APSs ordered by the Mutual of Omaha home office since those are ordered through ExamOne. What You Need to Do: Any exams that were scheduled by the agent through EMSI will need to be rescheduled using one of the approved paramedical companies listed below. If your client has an exam scheduled with EMSI, it is important to let
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Online Applications Can Simplify Your Life

We are proud to offer a diverse Simplified Issue product portfolio so you can find the right solution for each of your clients – and fast. Term Life Express, Living Promise Whole Life (Final Expense), Children’s Whole Life, Accidental Death and most recently – IUL Express and GUL Express – are all available on iPipeline e-Application. Some of the benefits of using an e-Application: Helps you complete the application in good order – saving you and your client time Ensures you are always you using the correct forms Quicker issue for your clients – which means you get paid faster
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Independence Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Understanding your Exposure with Telephone Solicitations

Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Improved Sales Support Service Line

As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
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Categories: Critical Illness, Dental, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

A New Look for All of Your IUL Illustrations

Beginning July 1, 2020, we are enhancing our fully-underwritten IUL illustrations in design, functionality and speed. These improvements to our Income Advantage IUL and Life Protection Advantage IUL illustrations in WinFlex Web reinforce our commitment to delivering high quality, simple, transparent products to the IUL marketplace. The Look The new illustrations use a cleaner design that complements the Mutual of Omaha brand. The tables have been redesigned to make them easier to read. Plus, by using a combination of landscape and portrait pages, we are now able to fit all of the values you need on each page. The Functionality
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Which Express Product is Right for Your Client?

When it comes to individual product solutions, it’s important to know the features and benefits of each product to help you determine which one may be the best fit for your client. The Which Express Product Should You Consider for Your Client? sales flyer is a side-by-side comparison of Indexed Universal Life Express, Guaranteed Universal Life Express, and Term Life Express. While each product is a little different, they all offer simplified underwriting, are available on iPipeline e-App and feature Automated Underwriting, Mutual of Omaha’s point-of-sale decision tool. Ready to submit an app, but not sure where to start? We
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Upcoming WinFlex Desktop Illustration Software Discontinuation

Beginning January 1, 2021, the WinFlex Desktop software will no longer be available, as Ebix will no longer be providing ongoing support for the Desktop platform. If you are still using the Desktop software to illustrate our life and health insurance products, we encourage you to transition to the WinFlex Web platform as soon as possible. To sign up for WinFlex Web: Go to winflexweb.com and select ‘Register for WinFlex‘. Follow the prompts to register for an account. After registering for your account, you will need to add the companies you sell with. To add companies, select your name in
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Holiday Telephone Solicitation Bans for the month of July 2020

Please be aware of the following US holiday telephone solicitation bans for the month of July 2020: On both Friday, July 3, 2020 and Saturday, July 4, 2020: Alabama, Louisiana, Pennsylvania, Rhode Island, Utah, and Mississippi prohibit unsolicited marketing calls to residents in observance of Independence Day. On Friday, July 24, 2020: Utah prohibits unsolicited marketing calls to residents in observance of Pioneer Day. Holiday Telephone Solicitation Bans for the month of July 2020   #goldencareagent #mutualofomaha
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Understanding the Value of a Care Coordinator

Arranging for long-term care services is no easy task. Wouldn’t it be great if your clients and their loved ones had someone they could count on to guide them every step of the way? The Long-Term Care Rider on our fully-underwritten Indexed Universal Life products offers care coordination services at no additional cost. So when a client initiates a claim, they have immediate access to a licensed health-care professional who will assess their situation, develop a personalized plan of care and help arrange for services. During the sales process, it is important to help your understand how the rider works
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).