Thrivent LTC: Temporary app processing delays

Expect temporary LTC application processing delays Work is underway to process unprecedented influx of LTC applications One of Thrivent’s commitments is to provide a consistently high-quality service experience. We’re honoring this commitment by communicating with you transparently about a current service disruption. Since late May, Long Term Care Group (LTCG) has received an unprecedented volume of long-term care (LTC) applications. This volume is causing delays in the processing of LTC applications and the ability to respond promptly to inquiries. What’s causing the influx The Washington State Legislature established a long-term care insurance benefit for all eligible workers funded by a
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Categories: Industry News, Long-Term Care, and Thrivent.

SUSPENDED IMMEDIATELY: Thrivent Long-Term Care Changes In WA

SUSPENDED IMMEDIATELY: Thrivent long-term care sales in WA through independent agents/third party advisors As a leading long-term care insurance carrier, Thrivent has a responsibility to our contract holders and distribution partners to ensure that product offerings are being used in a manner consistent with their original intent to protect clients against the risk of long-term care expenses. Effective 3 PM PDT / 5 PM CDT today (6/17/21), Thrivent will suspend long-term care sales in the state of Washington through independent agents/third party advisors. The details: This cessation of long-term care sales is limited to the state of Washington and to
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Categories: Industry News, Long-Term Care, and Thrivent.

Washington Cares Fund – Update

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/   Long-Term Care Insurance Case Monitoring Update June 24, 2021 Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Upcoming holiday hours and our Summer Schedule

Please note Thrivent Long-Term Care’s upcoming schedule changes: Friday, 5/28: Office closes at 1 pm CDT Monday, 5/31: Closed for Memorial Day Beginning Friday, May 28, we will be switching to our summer office hours. To keep our Team performing at their peak, we will be closing our office at 1 pm CDT on Fridays. If you need quotes, pre-screening, answers to product questions or other assistance for weekend meetings, please contact us before 10 AM Central on Fridays. Through Labor Day, our office hours will be: 8 am – 5 pm CDT Monday-Thursday 8 am – 1 pm CDT
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC: Washington State LTC Update

Washington State LTC Update As a leading long-term care insurance carrier, Thrivent has a responsibility to our contract holders and distribution partners to ensure that product offerings are being used in a manner consistent with their original intent around protecting clients against the risk of long-term care. The Washington State Cares Fund announcement is prompting us to implement changes to ensure that sales of Thrivent LTC are the result of financial advice based on the client’s unique needs, rather than as an available (and temporary) option to avoid a payroll tax. Thrivent will implement the following changes to our long-term
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC: Rider Compatibility Chart

Optional Rider Compatibility Chart Not sure which riders can be added to the same policy? Can you select the Flexible Increase Benefit inflation with the 10-Pay? (No.) Is the Cash Benefit Rider available if you purchase the Return of Premium Upon Death Rider? (Yes.) Thrivent makes it quick and easy to determine rider availability for any scenario. On page 28 of the Producer Guide, you will find the Optional Rider Compatibility Chart seen below. Download Guide For the Optional Rider Compatibility Chart and a complete description of each rider, download the Producer Guide for quick reference. Download Now    
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC eApp Notice

Internet Explorer will no longer be supported Beginning 5/15/21, iPipeline (which hosts the Thrivent eApp), will no longer support the Internet Explorer browser for use with the iGO eApp or Illustrations. If you are using Internet Explorer 11, please switch to one of the following supported browsers: Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Users will see the following notice when logging into iGo:   Top Thrivent eApp Tips Make sure you are using the correct iGo site and login. Different iGo accounts require different access URLs and different usernames. Entering the wrong credentials may result in an error
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent’s Commitment to Long-Term Care Insurance

Thrivent’s Commitment to Long-Term Care Care when you need it. Care where you want it.   Thrivent is committed to helping clients achieve financial clarity and live lives full of meaning and gratitude. A key aspect of financial clarity is helping clients navigate the challenging journey of extended care planning. At Thrivent we believe everyone should consider the impacts of extended care as part of their plan. Thrivent is a membership-owned organization that puts our clients’ needs first; we’re not beholden to Wall Street. Thrivent remains committed to helping our clients find Long-Term Care Insurance (LTCi) solutions that meet their
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC: Annual Report & Updated Producer Guide

Thrivent 2020 Annual Report Every business decision is made with our current and future clients in mind, in fulfillment of Our Purpose and Our Promise. Share the story of Thrivent’s strength and stability: 2020 Financial results overview AM Best Rating Fortune 500 Ranking Assets under management/advisement Total adjusted surplus Thrivent’s response to COVID-19 with resilience and care Download Now   Revised Producer Guide The product reference piece has been re-branded. Most changes were brand-related. The only main change was to remove the Preliminary Declaration of Insurability section at the end (as this form is state specific and could change), and
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Categories: Industry News, Long-Term Care, and Thrivent.

Thrivent LTC Updates

e-App Enhancements and DOI opt-out On March 27, 2021, Thrivent will go live with a few enhancements to the LTC e-App: A prompt to collect physician information on the Preliminary Declaration of Insurability screen will now occur when choosing NOT to complete (opting out of) the Declaration of Insurability in eApp. This requirement allows Thrivent to order medical records where required for age protocol on receipt of the application, rather than having to wait until the applicant can schedule and complete the tele-DOI. A question was added to the Proposed Insured screen: Does spouse/partner/family member have a long-term care or
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Categories: Industry News, Long-Term Care, and Thrivent.