Thrivent LTC Updates

e-App Enhancements and DOI opt-out

On March 27, 2021, Thrivent will go live with a few enhancements to the LTC e-App:

  • A prompt to collect physician information on the Preliminary Declaration of Insurability screen will now occur when choosing NOT to complete (opting out of) the Declaration of Insurability in eApp. This requirement allows Thrivent to order medical records where required for age protocol on receipt of the application, rather than having to wait until the applicant can schedule and complete the tele-DOI.
  • A question was added to the Proposed Insured screen: Does spouse/partner/family member have a long-term care or nursing home contract with Thrivent? This streamlines the process for Thrivent to recognize that the client is eligible to receive the 20% couples discount (versus a 5% discount if the spouse/partner/family member does not have existing Thrivent, AAL or LB LTCi policy – or is not applying).
    Note: This is not a new question on the application, but the change will bring the e-App in line with the paper app to help ensure that qualifying applicants receive the proper discount.

Scheduling Telephone Interviews

NEW: Clients and producers can now schedule telephonic interviews online at https://connect.ltcg.com/scheduler/appointment/Thrivent. Producers are free to schedule on your client’s behalf or pass this web address on to your client.

See the underwriting brochure for details on when a phone assessment is needed, and what it entails.

View Underwriting Brochure


Select Consumer Marketing Materials now available in FormsPipe

In iPipeline, Thrivent has added a “Marketing” section to the drop-down menu. Now, in addition to the application materials found in the “New Business” section, you can find some of the most requested Point of Sale consumer pieces, including:

  • Consumer Brochure
  • Premium Deductibility Guide
  • Underwriting Process Brochure
  • Thrivent Highlights Flyer
  • State Specific LTC Partnership Program Notices

Access Thrivent Forms


LTC Continuing Education Requirements by State

Thrivent is a carrier partner with ClearCert. Find the the Thrivent CE requirements here: https://clearcert.com/thriventregs
 


 
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