Washington State Underwriting Update We are pleased to announce that we are making good progress with Washington State applications. All cases submitted in good order are under review or actively being underwritten with completed prescription drug check reports and medical records on order. Telephone interviews Due to the volume of applications received our normal timing of telephone interviews is delayed. Please be assured that all interviews will take place in an orderly fashion. The applications received in the last two weeks of accepting Washington State business are experiencing the most delays. We ask for your patience in those cases. When
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Next Steps in the LTC Application Process
Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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NGL EssentialLTC – Underwriting Update
Underwriting Update Since the Washington Cares Fund has generated a large influx of LTC business, we wanted to provide you with an update on our processing times and expectations. Normally, most cases have an underwriting decision reached within 45 to 60 days. Due to the increase of Washington State applications, you may instead see underwriting decisions take 55 to 70 days. There are some underwriting decisions that may exceed the 70-day timeframe because of factors beyond our control, such as difficulty obtaining medical records, or in rare instances, applicants who are unwilling to conduct an interview. With these types of
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What YOU Wanted to Hear About NGL’s Underwriting
Find out what NGL’s underwriting is all about Join our Chief Underwriter, Paul Weber on Wednesday, October 13, 2021, at 12 p.m. CST for an hour long session to go over National Guardian Life Insurance Company’s (NGL) overall underwriting philosophy, our ideal applicant and we’ll discuss all that YOU told us you wanted to hear. The topics we’ll be covering were either compiled from surveys or were a direct result of conversation with the field. Click here to register. Our goal is transparency — we want to be sure you know what to expect when you submit an NGL LTCi
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NGL EssenitalLTC – Massachusetts Forms Update
Massachusetts Forms Update Recently the commonwealth (state) of Massachusetts revised their consumer Medicare guide, A Massachusetts Consumer’s Guide to Medicare. Additionally, there is also an update to the title of the Medigap guide, 2021 Choosing a Medigap Policy: A Guide to Health Insurance for People with Medicare. Both of these are required to be left with applicants prior to completing a Massachusetts application. In order to reflect the change, the MassHealth (Medicaid) Exemptions Acknowledgement Form NLTC-ACK-MA, which needs to be submitted with every Massachusetts application, has been updated. Beginning Friday, September 10, 2021, the updated documents must be used for
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The Changing Landscape of Long-Term Care Planning
LTCi Remains Firmly Rooted as Viable Option When it comes to planning for LTC, consumers have more choices than ever before. But if they’re looking for the least expensive option, more comprehensive and generous benefits and other features like care coordination and inflation protection, then a traditional LTCi policy may be their best option. Traditional Policy Advantages: The least expensive way to fund long-term care services, providing strong value for the consumer Benefits are more comprehensive and generous than those provided by combined products Flexible policies provide coverage during the progression of care Provides known coverage amounts on day one
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Find Ways to Help LTC Claims Go Smoothly
Agents can be extremely helpful during during the claims process. Here are some recommendations for ways you can help the entire process go smoothly for your clients: Make sure you are familiar with the benefits of the policy so you can remind your clients and their families how it works and what services may be covered. This includes: A general understanding of all policy benefits A specific understanding of hospice care and respite care benefits since these are particularly stressful situations where agents typically get involved Become familiar with the claims intake process so you can help clients initiate a
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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NGL EssenitalLTC – Washington State Sales Announcement
Washington State Sales Announcement As stated in previous communications, the Washington Cares Fund has generated an influx of business that has reached levels beyond NGL’s processing capacity. In order to continue to accept business for other states, restrictions were put into place only allowing certain 10-Year and Single Payment applications to be submitted. Even with these restrictions, NGL has continued to see an increased volume of Washington State applications. Due to this, NGL has made the difficult decision to stop all sales of EssentialLTC in Washington State effective immediately. There is an exception for pre-approved multi-life executive carves outs with
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It’s a $100,000 Question
The social media post available here is compliance-approved and ready to use on Facebook and LinkedIn as long as it is not changed or altered in any way. Keep in mind it must be used exactly as described. STEP 1 — Copy and paste the approved text below into your status: Could you afford to pay $100,000 a year* for nursing home care? Most people can’t. Use Mutual of Omaha’s calculator to see the cost of services in your state. https://www.mutualofomaha.com/long-term-care-insurance/broker-calculator *Based on the national average of $109,231.20 per year for a private room in a nursing home. Source: Mutual
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Mutual of Omaha Consumer Video
This short video tells a compelling story. Use it to get people thinking about the future and talking about their potential need for long-term care services. Show it in a face-to-face setting. Include it as a kick-off to an LTC seminar. Attach it to an email prior to meeting with a client. Use it to generate interest to people will want to meet with you. Be sure to show the correct version — the one that’s approved for use with consumers in your state. View the flyer. A Short Video Approved for Use With Consumers #goldencareagent #mutualofomaha
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