As you likely know by now we have began rolling out the Home Health Care Select offering which is now available in 19 states. Where Home Health Care Select is available, the legacy Home Health Care is not. Below is a map showing which version is available where. Over the next several months, we will slowly be replacing the original HHC with Select in the orange states above. One Monday, you will be able to identify offerings by name within the Agent Resource Center (ARC). Home Health Care Select Brochure #goldencareagent #manhattanlife #mac
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Inforce LTCI Rate Adjustments Effective October 1, 2023
Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective October 1, 2023. *The state of Rhode Island requires a 90-day notification period for all policyholders. Therefore, the effective date for the affected RI policies indicated below will be November 1, 2023. For details on yearly rate adjustment percentages, view the supplemental grid here. Impacted Forms Impacted States LTC04G Arizona & Rhode Island LTC04I Arizona & Rhode Island LTC04I7 Arizona &
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Understand Your Role in the Claims Process
When the need for long-term care services arises, the agent is often the first person the policyholder contacts. That’s why it’s important for you to know how the claims process works in order to understand your role. Making initial contact- The insured may contact you as their first step. Gathering information- A representative from Mutual of Omaha’s claims department will talk with the insured to gather more information. Explaining how the policy works- Not all LTC policies are the same. Determining benefit eligibility- Each policy states how the insured is eligible for benefits. Paying the claim- After the elimination period
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2024 Chairman’s and President’s Conference Qualification Details
To: From: Date: ManhattanLife Associates Todd Hayden Chief Marketing Officer & Senior Vice President August 3, 2023 ManhattanLife is pleased to announce our qualifying criteria for our 2024 incentive trip(s). Please note use of the word ‘trip(s)’ as we are one of few carriers that offer multiple convention opportunities, and it is our way of rewarding our agents for their business and their loyalty. In June, we welcomed over 160 President’s Club qualifiers (and guests) to the Four Seasons Resort in Punta Mita, Mexico; later this month, nearly 280 qualifiers (and guests) will convene at the Rome Cavalieri Waldorf
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Exciting News: LTC Policyholders Now Have Enhanced Customer Access Features
Exciting News, LTC policyholders now have an enhanced experience when signing into Customer Access. Once they sign in, they will no longer need to log in to two websites to access their LTCi policy. *For any policyholders who have previously saved a link to their LTC account as their default web page they will be directed to sign in to Customer Access. Through Customer Access, policyholders will have features available to help them manage their account information such as: Update personal & billing information Enroll in automatic deduction Review policies or request duplicate documents initiate claims online View claim status
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Humana Achieve Has New Rates in South Carolina!
We are excited to announce that Humana Achieve has refreshed their Medicare Supplement rates in South Carolina starting with coverage effective August 1, 2023 — providing you with more competitive monthly premiums for your clients! Below is the updated Outline of Coverage for South Carolina: SC Outline of Coverage As a reminder, Humana Achieve Medicare Supplement plans offer: Credit cards accepted for both initial and monthly premium payments 12% enhanced household premium discount — applicant need only reside with an adult 18+ years of age Ability for clients to receive an additional $2 per month discount when setting up
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ManhattanLife Lighthouse Series
Short-Term Care training is now available in the Vimeo training library! Link found below. OmniFlex Short-Term Care Don’t forget, Home Health Care Select is now available in 19 states. Home Health Care Select Frequently Asked Questions (FAQ): OmniFlex Short-Term Care Q. Is OmniFlex Issue or Attained Age? A. Issue Age Home Health Care Select Q. For dual policy holders, does the HHCS prescription benefit pay out in addition to the STC prescription drug benefit? A. Yes If you have any questions or need assistance, don’t hesitate to contact our ACES team. You can reach us at 888-441-0770, or
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California is Here for Aflac Med Supp!
Exciting News! Aflac’s Medicare Supplement has expanded to California as part of their commitment to reach more people nationwide! Availability Map California Outline of Coverage #goldencareagent #medicare
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Home Health Care Select is here!
We are excited to introduce our latest product innovation,
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Recover Cash | Now available in Connecticut
NOW AVAILABLE IN CONNECTICUT! Insurance Benefits for Confinement in a Nursing Home, Assisted Living Facility or in Your Client’s Home Recover Cash is now available in Connecticut on GTL’s Agent Portal and available soon on the e-App! Guarantee Trust Life Insurance Company has reinvented Recover Cash Short-Term Care Insurance to not only help cover out-of-pocket expenses when receiving short-term care, but also to provide innovative support and cash benefits for family caregivers provided by TCARE! Prescription Drug Benefit Rider (included for Recover Cash in Connecticut!) $10 Generic • $25 Brand Name Payable without regard to eligibility for STC services; Benefits
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