Important Information Regarding LTC Underwriting and New Business

From the Desk of Marty Johnson LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio.   Email Submission of LTC Applications Starting on March
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information Regarding the Underwriting of Pending Applications

From the Desk of Marty Johnson As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products (Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke), effective immediately: If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured or any member of his or
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

GoldenCare Newsletter | March 24, 2020

Read Full GoldenCare Newsletter, March 24, 2020 Edition In this GoldenCare Newsletter Edition From GoldenCare:   Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-date on all the latest and greatest in the industry.    For a list of current topics and to get in on the discussion Click Here. Update Your Contracts LTCCEO Updates: NEW UPDATE!  If you haven’t updated yet or you haven’t got your copy, contact us today to find out how! Current installs: Double click “Check for Updates” on your desktop to receive the latest update or
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Categories: GoldenCare News, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), National Guardian Life, and Thrivent.

“LTC providers getting creative to boost seniors’ morale during pandemic”

“LTC providers getting creative to boost seniors’ morale during pandemic,” by Danielle Brown, McKnight’s LTC News   Quote: “From FaceTime book clubs to hobby boxes, long-term care providers are finding fun and interesting ways to boost resident morale during the coronavirus pandemic, according to the AARP. As visitor access, communal dining and large group activities in long-term care facilities have been forced to shut down to stop the spread of the 2019 novel coronavirus, providers have come up with creative ways to keep seniors engaged and prevent isolation. Numerous state and national provider organizations have created online repositories for helpful
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Categories: Clippings, Industry News, and Long-Term Care.

“FAQs on Medicare Coverage and Costs Related to COVID-19 Testing and Treatment”

“FAQs on Medicare Coverage and Costs Related to COVID-19 Testing and Treatment,” by Juliette Cubanski and Meredith Freed, Kaiser Family Foundation Quote: “More than 60 million people ages 65 and older and younger adults with long-term disabilities are covered by Medicare. Due to their older age and higher likelihood of having serious medical conditions than younger adults, virtually all Medicare beneficiaries are at greater risk of becoming seriously ill if they are infected with the new coronavirus that causes COVID-19. COVID-19 is an infectious respiratory disease, which currently has no vaccine or cure. Diagnosis of COVID-19 is confirmed through testing, and treatment varies
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Categories: Clippings, Industry News, and Long-Term Care.

COVID-19 Notice for NM Residents Applying for an LTC Rider

Due to the recent spread of COVID-19, effective immediately, New Mexico is requiring an additional notice if the Long-Term Care Rider is sold with an IUL policy. The attached notice must be included and left with the client. Our Long-Term Care Rider application kits have been updated to include the new notice. If you have any New Mexico Long-Term Care Rider application packets already printed, please also include this notice. This notification impacts New Mexico only, no other states. Current policyholders in New Mexico who have an IUL policy with a Long-Term Care Rider will also be sent this notification.
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Our LTCi e-App is so Convenient You May Never Go Back to Paper

Using the LTC e-App not only ensures everything is completed in its entirety before you hit “submit,” but also helps you keep submitting business without meeting face-to-face. When you start using the e-App, you’ll discover there’s a lot to like. Visual cues indicate your progress and prompt you for missing information. There’s a simple e-signature process. And an auto-save function means your information is never lost. Get started now and download our LTC e-App Quick Start Guide here   If you have questions, please contact your Account Executive or Sales Director.   Our LTCi e-App is so Convenient You May
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Rate Adjustments Effective June 1, 2020

Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective June 1, 2020: Block of Business Impacted States LTC04I and LTC06UI Massachusetts   For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Get Maximum Benefits for Professional Home Health Care

If staying at home is your client’s top priority, here’s a way to ensure the policy provides maximum benefits for home health care. The Professional Home Health Care rider, available only on a MutualCare® Custom Solution policy, makes additional funds available for long-term care services provided by a nurse or skilled health-care professional. These extra funds allow your client the ability to get the level of care needed, even if it exceeds the policy’s maximum monthly benefit. Here’s How it Works: If the cost for professional home health care services exceeds the policy’s home health care maximum monthly benefit in
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTCi Application Tips

Painting a picture is the best way to ensure your cases are issued quicker When underwriting your LTCi cases, Mutual of Omaha looks at the total picture, including your client’s health, cognitive status and lifestyle. So, the better job you do painting a picture of your client’s situation, the faster the underwriting process will go. Mutual of Omaha knows your LTCi clients are more than a list of diagnoses. Even people with chronic health conditions can be viewed favorably as long as they’re physically and socially active and working with a physician to manage their health. But underwriting has to
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).