Important Information Regarding the Underwriting of Pending Apps

As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products, effective immediately (Note: Health products include Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke. This does NOT apply to Med Supp applications.): If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Our Underwriting and Case Management Staff are Here for You

Our LTC Underwriting and New Business teams are fully staffed, working remotely and actively accepting and processing your LTCi applications. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments. View the Quick-Start Guide to get started. Our vendors are working to capacity with no delays in issuing or mailing policies; however, due to social distancing, self-imposed quarantine and prioritizing patient care, we are experiencing some delays in face-to-face interviews and obtaining APS’s. That said, we will remain flexible by working with you on keeping your cases open and processing your business.
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

How to Safely Conduct Business

As we shared with you on March 16, 2020, Mutual of Omaha is practicing social distancing to help protect the health and safety of our associates and ensure uninterrupted service to our customers and you. We encourage you to also do your part to slow the spread of the coronavirus. You’re likely rethinking how you can keep yourself and others safe in a business that’s built on relationships with people and, most often, face-to-face interactions. Mutual of Omaha is offering suggestions on how to continue your business in today’s environment while keeping both you and your clients safe and healthy.
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Categories: COVID-19, Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Important Information Regarding LTC Underwriting and New Business

From the Desk of Marty Johnson LTC Underwriting and New Business have received several inquiries for processing alternatives in light of the current situation. The e-Application located on Sales Professional Access remains the best means to submit an application and reduce amendments; however, this email provides information on the following topics: NEW: Email submission of applications and requirements NEW: LTC Policy output options Accepted ways of accepting electronic signatures for new business processing The status of our new business vendors NOTE: This information pertains exclusively to the long-term care product portfolio.   Email Submission of LTC Applications Starting on March
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information Regarding the Underwriting of Pending Applications

From the Desk of Marty Johnson As COVID-19 cases increase within the United States and around the world, Mutual of Omaha is issuing the following underwriting guidance on new and pending applications for life and health products (Accidental Death, Long-Term Care, Disability Income, Critical Illness, Cancer, and Heart Attack & Stroke), effective immediately: If the proposed insured or any member of his or her household has traveled or resided outside of the United States within the past 30 days, the application will be postponed until 30 days following their return. If the proposed insured or any member of his or
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

The Risk is Real

While most people don’t think twice about purchasing auto, homeowners’ or even life insurance, they often fail to realize that their most valuable asset is their ability to earn an income. Suffering a disability for any length of time because of a sickness or injury could have devastating financial consequences for clients. Here are some insights into how real the risks are: At least 51 million working adults in the United States are without disability insurance other than the basic coverage available through Social Security. Only 48 percent of American adults indicate they have enough savings to cover three months
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Supplementing Disability Income Insurance Coverage

Some consumers may have a disability income policy insurance through their employer, it’s important to ask them about how the policy would pay. Consider whether the policy’s monthly benefits would begin to pay benefits soon enough. Clients need to understand their existing coverage to help solve the protection gap. One solution is to supplement current employer coverage with an individual short-term disability income insurance. Short-term coverage can help pay monthly benefits sooner than an employer’s long-term disability insurance policy. And it can pay up until the time employer-sponsored benefits begin. As a producer, you can provide more complete income protection
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).

Introducing Mutual Perks for Mutual of Omaha Policyholders

Everyone loves a good deal. Whether it’s a discount at a favorite store or restaurant, savings on eyeglasses and hearing aids, a reduced rate on a home mortgage or a low-cost gym membership, the Mutual Perks program is designed to help some of your clients keep more money in their pockets. What’s Included in the Mutual Perks Program? Coupons & Discounts – Discounts at local restaurants and retailers, as well as a variety of national online merchants – many of the places where your customers already spend their dollars. Provided via AccessPerks Health & Fitness Programs – Also known as
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, and Mutual of Omaha (& Affiliates).

Paper Application Submission via Email

In November, we streamlined the submission process for all Life products and Health products (excluding Medicare Supplement, Medicare Advantage, Prescription Drug Plans and Long Term Care) by introducing the ability to submit paper applications and additional requirements via email. As a reminder, when utilizing the email options to submit either new business or additional requirements: Attachments must be in TIF or PDP file format (pictures are not accepted) Emails or attachments cannot be password protected Email subject lines must include either “New App” or the Policy Number “XXXXXXXXX” Multiple attachments must be for the same case file in the email
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Save Time with the DI Tele-Application!

The DI tele-app facilitates a faster application process, you don’t have to ask medical questions, and reduces the need for call-backs to your customers by allowing our trained nurses to gather your clients’ medical information. Advantages of the DI Tele-app Simplifies the sales process for both the agent and the client Don’t have to ask awkward medical questions Quicker issue time Fewer attending physician statements Client answers medical questions only once by a trained nurse regarding activities, health habits, occupation(s), and medical history Materials Available Next Steps brochure If you have any questions, please contact Mutual of Omaha’s Sales Support
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Categories: Disability Income Insurance, Industry News, and Mutual of Omaha (& Affiliates).