Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently your case status appearing on Sales Professional Access (SPA). Our teams are working diligently to process LTCi cases as quickly as possible; however, until they are entered into our system, we are unable to confirm the application received date. We encourage you to check the website for updates rather than calling
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated MutualCare® Solutions Product Guide

The MutualCare® Solutions Product Guide has been updated to offer clarification on several items, including: Page 19, General Guidelines: Added subsequent applications to page under “Watch the Date.” Page 33, Long-Term Care Training: Updated copy language. Page 37, Care Coordination Services: Updated copy language. The new guide is now available. Please discontinue use of old versions and order new through normal ordering channels.   Updated MutualCare® Solutions Product Guide   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington Cares Fund – CURRENT AND UPDATED NEWS

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/ Special GoldenCare Training Event With LTC Expert Steve Moses YOU ASKED. WE LISTENED!  The impacts of the COVID-19 pandemic and the Washington LTSS Trust Act are among the top concerns noted by our agents. Join us for an LTCi Industry Impacts presentation with one of the most influential and respected people in long-term
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Announcement Regarding Long-Term Care Insurance in the State of Washington

Details about Washington State’s mandated long-term care law and payroll tax are slowly emerging. Even so there are so many unknowns and the opt-out provisions are vague. With so much left unclear, the looming deadline and things changing so quickly, Mutual of Omaha is responding with caution, taking an observational approach.   From the Desk of Tess Grace Effective immediately, Mutual of Omaha is suspending long-term care sales in the state of Washington. Here’s what you need to know: Applications submitted on or before the end of the day June 16, 2021, will be processed as normal. All pending in-house
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington Cares Fund – Update

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/   Long-Term Care Insurance Case Monitoring Update June 24, 2021 Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington State Long-Term Care Insurance Product Offering Update

In efforts to support the Washington State Cares Fund initiative, Mutual of Omaha implemented underwriting and commission changes for applications received from the state of Washington, including: A 100% chargeback for policies issued May 19, 2021 – November 1, 2021 and lapsing within the first policy year. Declining applications for clients not seen by a physician in the last 24 months. However, due to continually increasing application volumes from the state, Mutual of Omaha must make additional modifications. Effective immediately, we are instituting the following adjustments to the MutualCare® Solutions product offerings for the state of Washington: Increasing minimum issue
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

ATTENTION FLORIDA AGENTS: Optional HHC Rider Now Available

Effective June 1, 2021, Mutual of Omaha implemented pricing and benefit changes in four additional states (DC, FL, ND & SD). In Florida, however, one additional change was made to enhance the product offering. When the MutualCare® Solutions LTCi products were launched in 2013, the Florida State Department of Insurance approved a state-specific version which did not allow the optional Waiver of Elimination Period for Home Health Care rider to be offered. Exciting News! Mutual of Omaha is pleased to announce that, as of June 1, 2021, Florida MutualCare® Solutions LTCi policies can now be sold including this optional rider!
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington State Underwriting and Compensation Updates

The state of Washington recently passed the WA LTC Trust Act, now renamed as the WA Cares Fund. This legislation is intended to provide a limited amount of long-term care coverage for qualified Washington residents by levying an uncapped payroll tax of .58% on all wages beginning January 1, 2022. The state is allowing residents to opt-out of this long-term care payroll tax; however, the employee must attest that he or she has a long-term care insurance policy in force on or before November 1, 2021. Due to the approaching deadline, we are experiencing a significant increase in application volumes.
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Encourage Clients to Purchase LTCi Now, Not Later

Your clients have busy lives. Between family and work obligations, they have a lot going on. So even if they understand the value of long-term care insurance, purchasing a policy often isn’t a top priority. But they may not be aware there’s cost associated with waiting. It’s easy to put things off until tomorrow. But some of life’s decisions are too important to ignore. Waiting to purchase a long-term care insurance policy is one of them. Waiting may mean paying higher premiums down the road. Procrastinating also could lead to the inability to qualify for coverage. That makes this concept
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Reminder: Updated Other Than Applied Processes

As a reminder, effective March 1, 2021, the other than applied processes listed below have been updated. Declined Spouse: When both spouses apply and one is declined, underwriting will issue the approved spouse with a reduction in partner allowance percentage and remove Shared Care, if applicable. No hold will occur. Rate Class or Benefit Selection with Shared Care: When one or both spouses are approved other than applied due to rate class or benefit selection, a communication is sent to the application designated contact notifying them of the required changes. We will hold issue for 7 days. Underwriting Evidence: When
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).