Policyholder Rerate Letter Update

Mutual of Omaha and its affiliates provide notification to our Medicare supplement policyholders of their upcoming rate adjustments. Notification letters are sent in accordance with state regulations 30 or more days in advance of the effective date of the rate change. As we adjust business practices in response to the Covid-19 virus, we want to assure our Medicare supplement policyholders we are aware that many may be economically impacted. Currently, we are adding the following copy to our re-rate notification letters.   “If you are experiencing hardship due to the coronavirus (COVID-19) pandemic and need additional time to pay your
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Categories: COVID-19, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Email Address on Submitted Applications

This is a reminder to please fill-out your client’s applications completely before submitting for all Mutual of Omaha products. This includes capturing the customer’s email address. We encourage you to use an e-App if it is available for your products. e-Apps are an easy and fast way to submit business and have a field for email address. Most paper applications also have a field for an email address so if you prefer to use a paper application, please make sure you are including the client’s email address if applicable. Thank you for your business.   Email Address on Submitted Applications
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare News – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming Med supp rate adjustments in Connecticut, Missouri and Nebraska.   May Rate Releases View new Med supp rates effective May 1, 2020 in Colorado, Florida and Maryland.   2020 Marketing Credits Program Learn how you can earn credits to pay for business expenses that help build your Medicare supplement and dental business.   Policyholder Rerate Letter Update Medicare supplement policyholder rerate letters now provide for customer service contact for individuals impacted by Covid-19 to discuss their premium payment options.   #goldencareagent #mutualofomaha
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Medicare News – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming Rate Adjustments.   2020 Med Supp Buyer’s Guide You may begin ordering the 2020 Med supp Buyer’s Guide on Monday, April 13.   Important Updates/News: Operating Business in the New Environment Mutual has solutions to help you adapt to the new normal in the time of social distancing.   Change in Policy Output Delivery In response to the Covid-19 virus and its impact to businesses, effective April 10 Mutual of Omaha will begin mailing all Medicare supplement and dental insurance policies direct to customers.   #goldencareagent #mutualofomaha
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Important information from Distribution Compensation

As our Distribution Compensation team members are working remotely due to the Coronavirus, it has given us an opportunity to review some of our processes and modernize our approach with our partners. Effective immediately, if you need to contact broker compensation for any reason, please use the following methods: Phone: 1-800-475-4465 Email: broker.compensation@mutualofomaha.com   NOTE: We are no longer able to receive or process any faxes. Please know we are here to support you and your business. Mutual of Omaha remains fully committed to the industry, to you and our customers. Thank you for your continued trust.   Important information
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

GoldenCare’s CSG Actuarial Tool Now Offers More Value

Great News! Our GoldenCare CSG Actuarial quoting & comparison tool has been expanded to include new features and additional product lines! Users will now have access to the Document Locker and Electronic Scope of Appointment, as well as have the capability to quote & comparison hospital indemnity plans and final expense!   Document Locker and Electronic Scope of Appointment Now you can sign and electronically store Scope of Appointments! CSG Actuarial is helping agents stay compliant and get to the Medicare Advantage sale faster with the Electronic Scope of Appointment and Document Locker. Benefits of using the eSOA: Scopes are
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Categories: GoldenCare News, Hospital Indemnity Plan, Industry News, Life Insurance, and Medicare Supp./Adv..

LTC Update — Staying The Course

As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates. End-To-End Remote Selling The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and
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Categories: COVID-19, Industry News, Medicare Supp./Adv., and Transamerica.

Medicare News – Omaha Family of Companies

Medicare Supplement: Value Add Benefits- Talk It Up Learn more about our value added benefits and what states you can talk about them pre-sale. Texas is the latest state that allows pre-sale communication.   Including MBI on Medicare Supplement Apps Include the MBI on your client’s Medicare supplement app and avoid delays in processing   Medicare Advantage and Prescription Drug Plans: Changes for PDP e-App Over the Phone Enrollments As we practice social distancing, it has changed the way many are doing business. Read about some rule changes regarding the taking of a Prescription Drug Plan enrollment on e-App over
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

CVS Health and its foundations support community and employee needs amid COVID-19 pandemic

Friday, March 27, 2020 WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced the company and its foundations are giving more than $1 million in new investments to address food insecurity and other community needs in response to ongoing challenges presented by the COVID-19 pandemic. The CVS Health Foundation will also match up to $1 million in employee contributions to the CVS Health Employee Relief Fund, a public charity supporting colleagues during unanticipated and unavoidable financial hardships and emergencies. The fund will make $1,000 grants available to employees to address qualifying emergency needs related to the pandemic. CVS Health is
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Categories: Accendo/CVS Health, Aetna, GoldenCare News, Industry News, and Medicare Supp./Adv..

CVS Health announces COVID-19 resources for Aetna members

In response to the rapidly evolving COVID-19 outbreak, CVS Health announced a series of steps designed to support the health and well-being of Aetna members, ensure patient access to medication, and remove barriers to care. Effective immediately: Aetna will waive co-pays for all diagnostic testing related to COVID-19. This policy will cover the cost of physician-ordered testing for patients who meet CDC guidelines, which can be done in any approved laboratory location. Aetna will waive the member costs associated with diagnostic testing for all Commercial, Medicare and Medicaid lines of business. Self-insured plan sponsors will be able to opt-out of
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Categories: Aetna, Industry News, and Medicare Supp./Adv..