CMS Requires New Verbal Disclaimer to be Read During Telephonic Sales Calls

The disclaimer announced in the 2023 CMS Final Rule extends to telesales calls and must be read within the first minute of the call. This disclaimer now applies to all third-party CY2023 materials as well as telesales calls beginning October 1, 2022. This rule was implemented after CMS reviewed beneficiary complaints and listened to the sales organizations’ telephonic enrollments. From this, CMS determined that many beneficiaries are confused about the enrollment process as well as the plan choices available to them. This disclaimer was created to help clear up that confusion. DISCLAIMER: “We do not offer every plan available in
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Good News | Our Call Recording Solution Is LIVE!

  MedicareCENTER’s Call Recording Goes Live TODAY! This powerful and completely FREE platform is made just for agents like you, built with features to help you succeed on your AEP journey and beyond! Now that MedicareCENTER offers powerful, easy-to-use and FREE Call Recording solutions, you will have everything you need to make compliance and success a breeze — all in one place. Call Recording Launch Flyer Visit MedicareCENTER Now →     If you’re already appointed through GoldenCare, but are not yet taking advantage of all we have to offer, call your Regional Director at 800-842-7799!        
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Categories: GoldenCare News and Industry News.