Our Commitment to the LTCi Market

October 11, 2021 | by | Comments Off on Our Commitment to the LTCi Market

Long-Term Care Insurance Our Commitment Endures   Through two World Wars, the Great Depression and all the economic challenges since, we have kept the promises we’ve made to our customers, helping us build a company known for its trustworthiness and fortitude. We sold our first long-term care insurance policy in 1987. Since then, we’ve been committed to delivering long-term care solutions to our customers, and we continue to invest resources into growing and refining our LTCi business year over year. The following content was designed to help you promote MutualCare® Solutions to clients confidently, knowing that Mutual of Omaha will
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: Custom Solution, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Custom Solution, MutualCare Secure Solution, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, omaha, and Secure Solution.

Next Steps in the LTC Application Process

September 22, 2021 | by | Comments Off on Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: application process, interview, Long-Term Care, long-term care insurance, LTC, LTC protection, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, next steps, and omaha.

Find Ways to Help LTC Claims Go Smoothly

September 13, 2021 | by | Comments Off on Find Ways to Help LTC Claims Go Smoothly

Agents can be extremely helpful during during the claims process. Here are some recommendations for ways you can help the entire process go smoothly for your clients: Make sure you are familiar with the benefits of the policy so you can remind your clients and their families how it works and what services may be covered. This includes: A general understanding of all policy benefits A specific understanding of hospice care and respite care benefits since these are particularly stressful situations where agents typically get involved Become familiar with the claims intake process so you can help clients initiate a
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: insurance, insurance policy, Long-Term Care, long-term care claims, long-term care insurance, LTC, ltc claims, LTC insurance, LTC Planning, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, omaha, and policy.

Long-Term Care Insurance Case Monitoring Update

July 20, 2021 | by | Comments Off on Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha is pleased to announce the long-term care back-office data entry of applications has returned to normal processing times. Applications and all case status updates are now visible on Sales Professional Access (SPA), including application received date. Note: Due to the ongoing influx of business, telephone interview availability is limited. Currently, interviews are being schedule 2-3 weeks out from when requested by underwriting. We encourage you and your agents to check SPA to review your case status updates as our teams work diligently to process your LTCi cases as quickly as possible.
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: assessment, case submission, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTC application, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, omaha, policy, WA Cares Fund, WA LTSS Trust Act, and WA Trust Act.

Long-Term Care Insurance Case Monitoring Update

June 29, 2021 | by | Comments Off on Long-Term Care Insurance Case Monitoring Update

From the Desk of Allen Gregoire Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently your case status appearing on Sales Professional Access (SPA). Our teams are working diligently to process LTCi cases as quickly as possible; however, until they are entered into our system, we are unable to confirm the application received date. We encourage you to check the website for updates rather than calling
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: assessment, case submission, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTC application, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, omaha, policy, WA Cares Fund, WA LTSS Trust Act, and WA Trust Act.

Updated MutualCare® Solutions Product Guide

June 29, 2021 | by | Comments Off on Updated MutualCare® Solutions Product Guide

The MutualCare® Solutions Product Guide has been updated to offer clarification on several items, including: Page 19, General Guidelines: Added subsequent applications to page under “Watch the Date.” Page 33, Long-Term Care Training: Updated copy language. Page 37, Care Coordination Services: Updated copy language. The new guide is now available. Please discontinue use of old versions and order new through normal ordering channels.   Updated MutualCare® Solutions Product Guide   #goldencareagent #mutualofomaha
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, omaha, policy, and product guide.