Our new brand We are transforming the way we do business, including our brand, to ensure we’re continuing to put our clients at the center of everything we do, and that the experiences you have with Thrivent are better than ever before – from a redesigned website, to new digital tools and streamlined processes that will make things easier for you. Our new brand reflects our fundamental purpose as an organization: we believe humanity thrives when people make the most of all they’ve been given. We’ve also refined our promise to you: we’re here to help you achieve financial clarity,
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LTC Issue Age Restriction Lifted in Select States
From the Desk of Marty Johnson As the stay-at-home orders begin to lift and local businesses start to reopen, we are happy to announce that Mutual of Omaha is also lifting some restrictions on LTC applications where the ability to obtain face-to-face interviews has improved. With this good news, beginning June 15, 2020, Mutual of Omaha will accept LTC applications for clients age 65 and over in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah,
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Updated LTC Cost of Care Numbers
With the rising costs for long-term care services, how can your clients afford not to have long-term care insurance? Mutual of Omaha’s Cost of Care brochure provides an easy-to-read chart of how much long-term care services cost by state. The brochure is a great way to help your clients understand the financial protection long-term care insurance provides. View Cost of Care Study → With these statistics, the evidence is clear: long-term care insurance is essential to protect the financial future of your clients and their families. Not to mention, it keeps them happy, in their home, and
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iPipeline e-App Browser Update
From the Desk of Tess Grace and Marty Johnson At Mutual of Omaha we want to ensure you have the best user experience when you submit your applications. We are continuously working with iPipeline and other vendors to improve the application functionality in regard to using mobile devices and various browsers. In the meantime we want to provide you with a few tips and workaround options should you run into any issues or receive an error message. Term Life Express and Living Promise e-Apps: For the time being, do not submit applications using Safari on Apple devices. We are currently
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Now Available – New BIO for Connecticut Partnership
NEW BENEFIT INCREASE OPTION – NOW AVAILABLE As a reminder, Transamerica launched its new TransCare® II’s 3% Compound Benefit Increase Option on June 1, 2020, available to your clients starting June 1, 2020, for Connecticut Partnership. All the details on this feature (including the consumer and agent brochures) are included here. Any outstanding applications that were signed on or before May 31, 2020, will be accepted through Monday, June 8. After that time, we will only accept the updated application and ask that you submit any outstanding applications this week. If you have any questions, please give us a call
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New Partnership policy states and updated marketing materials
Partnership exchange mailing in Illinois Following the Partnership policy approval in Illinois in 2019, we are happy to announce that the exchange of eligible National Guardian Life Insurance Company (NGL) EssentialLTC policies issued in Illinois began on May 26, 2020. Click here for more information. Updated marketing materials Newly updated marketing materials are now available and ready for you to download from the Agent Resource Center. We will continue to share materials as new ones are created or existing ones are updated with the new NGL logo. Updated documents available: Agent Guide – Information about commissions, underwriting, agent licensing, HIPAA,
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What are LTC Post Issue Requirements?
Below is an illustration of the typical LTC application process: STEP 1 Application Submission STEP 2 Risk Assessment STEP 3 Final Action STEP 4 Policy Delivery STEP 5 PIR Submissions You may think that your work is complete by Step 4: Policy Delivery; however, in some situations post issue requirements (PIRs) are needed. Awareness of potential PIRs will help you maintain customer satisfaction as well as monitor your cases until final policy delivery. So… What is a Post Issue Requirement? PIRs may include one or more of the following items: Outstanding Premium Total premium is due 60 days from
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Video Interview: LTC Underwriting Insights
Meet our underwriter, Bill Spano. Insurance is a family business for Bill Spano- he became an underwriter thanks to the encouragement of his siblings. It seems to be a good fit too, as he enjoys building relationships with agents and brokers, helping them out however he can. Take a couple minutes to check out Bill’s video and you’ll hear him discuss how you can get quick answers to your questions as well as some common application issues. Video Interview: LTC Underwriting Insights #goldencareagent #mutualofomaha #ltc
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LTC Compensation Timing Update
To better align with our other product lines, beginning June 5, 2020, compensation for LTC policies will be paid at the time all Post Issue Requirements (PIRs) are received and the case is considered placed. As a reminder, below are the PIRs that must be received to place the policy in force: Outstanding Premium Monthly EFT drafts will occur on the first renewal date selected by the customer. For all modes other than monthly, a billing statement will be sent with the policy. Total premium is due 60 days from issue. Policy Delivery Acknowledgement A Policy Delivery Acknowledgement (PDA) is
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Rate Adjustments Effective August 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective August 1, 2020: Block of Business Impacted States LTC06UI Colorado For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will receive
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