When the need for long-term care services arises, the agent is often the first person the policyholder contacts. That’s why it’s important for you to know how the claims process works in order to understand your role. Making initial contact- The insured may contact you as their first step. Gathering information- A representative from Mutual of Omaha’s claims department will talk with the insured to gather more information. Explaining how the policy works- Not all LTC policies are the same. Determining benefit eligibility- Each policy states how the insured is eligible for benefits. Paying the claim- After the elimination period
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Exciting News: LTC Policyholders Now Have Enhanced Customer Access Features
Exciting News, LTC policyholders now have an enhanced experience when signing into Customer Access. Once they sign in, they will no longer need to log in to two websites to access their LTCi policy. *For any policyholders who have previously saved a link to their LTC account as their default web page they will be directed to sign in to Customer Access. Through Customer Access, policyholders will have features available to help them manage their account information such as: Update personal & billing information Enroll in automatic deduction Review policies or request duplicate documents initiate claims online View claim status
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Stack the Competition
In today’s market it’s more important than ever to consider the financial strength and stability of the company you choose to do business with. Three Ways Mutual of Omaha Comes Out on Top When it comes to finding the right long-term care solution for a client, you have more options than ever. Here are three things we think will put Mutual of Omaha’s LTCi at the top of your list. Commitment to Traditional LTCi Training and Support Strength and Experience Take a look at three reasons why Mutual of Omaha comes out on top in the LTCi space. Stack
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Protecting Things That Matter Most With LTCi
Our long-term care consumer video is a good way to show people how an LTCi policy can help them protect the things that are most important – spending time with family, staying in the home they love, and using their nest egg to make retirement dreams come true. Showcase the video to get people thinking about the future and their potential need for long-term care. For more information and linked videos per state check out the flyer. Protecting Things That Matter Most With LTCi #goldencareagent #mutualofomaha
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How LTCi can help maintain independence
Sharing how LTCi can help maintain independence Many people purchase long-term care coverage because they hope to remain independent as long as they are able. As you enter July and celebrate Independence Day, share this message with your clients. Our Four Truths of Long-Term Care consumer flyer provides four simple talking points to help engage your clients in a discussion about Extended Care planning. Download 4 Truths #goldencareagent #thrivent #ltc
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Thrivent and LTCG/illumifin holiday closures
Thrivent and LTCG/illumifin holiday closures Thrivent and our underwriting partners at LTCG/illumifin will be closed July 4th in observance of Independence Day. #goldencareagent #thrivent #ltc
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LTC Application Placement
From the Desk of Amanda Blackburn Your Good Health Matters when it comes to qualifying for a Mutual of Omaha LTC policy. There are many factors that go into evaluating an application for long-term care insurance -your medical history, your current health, the medications you take, your daily activities. The more you know, the better equipped you’ll be to determine whether or not to submit your application for long-term care insurance. Check out the below flyer to learn more! Your Good Health Matters Amanda Blackburn LTC Sales Director (800) 693-6083 Contact Me #goldencareagent #mutualofomaha
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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New LTC Wellness Program
Better Living Longer is an Aging-in-Place Platform that connects millions of families with transformative services they may need in or around their homes. What’s Included in the Helper Bees Program? Educational resource library with information on preventive care tips, fall prevention, vision care, health & fitness programs with many other articles. It also provides policyholders with a variety of in-home services. Linking them with vetted providers that allows policyholders to explore and purchase services, home accommodations, errand running, transportation, meal service, along with several other options. When Will The Helper Bees be Available? The program will be available on the
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LTC Care Coordination
Arranging for long-term care services is no easy task. When a loved one needs help with everyday activities, families often have to act quickly. Mutual of Omaha’s LTCi policies contain a care coordination benefit that helps families manage their loved one’s long-term care. Take a look at our Care Coordination Sales Idea to keep you and your client on the same page. LTC Care Coordination #goldencareagent #mutualofomaha
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Inflation Protection
Historically, the cost of long-term care services has increased by approximately 5 percent per year, and that trend is expected to continue. Adding an inflation protection rider is a good way to ensure the policy your clients purchase today provides adequate coverage 20 years down the road when they’re likely to need care. Read more on what Mutual of Omaha has to offer. Inflation Protection #goldencareagent #mutualofomaha
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