Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective January 1, 2024: Georgia & Alabama Policy Forms Impacted 2024 Non-Lifetime Benefit Period Increase 2024 Lifetime Benefit Period Increase LT50 13.1% 15.0% NH50 13.1% 15.0% HCA 13.1% 15.0% LTA 13.1% 15.0% NHA 13.1% 15.0% Indiana Policy Forms Impacted 2024 Non-Lifetime Benefit Period Increase 2024 Lifetime Benefit Period Increase LT50 10.0% 22.0% NH50 10.0% 22.0% HCA 10.0% 22.0% LTA 10.0% 22.0%
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e-Signature Enhancements Are Live
Effective October 11, 2023, the following enhancements have been made to all client signatures on our electronic application: Text message signature process is available There is less scrolling and no required pop-ups The number of clients has been reduced throughout the signature process The products available for this application process include IUL Express, Term Life Express, Living Promise Whole Life and Children’s Whole Life. Check out our job aid flyer and training video for more information. We’ve also added the text message delivery method for client signatures to our Guaranteed ADvantage Accidental Death and our Fully Underwritten Life applications. If
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1099 Forms Available on SPA
As the end of the year fast approaches, sign up to receive your 1099s electronically. If you want to have electronic access to your 2023 1099, follow the below instructions and consent prior to 12/31/2023. This will allow you to have access to your 1099 anytime during the year. Notification will be sent in January as soon as the 1099s are available. The detailed instructions for producers accessing 1099s are provided on the home page of SPA. Please note: If a producer has chosen and created a Compensation PIN for SPA already, they will not be able to view their
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Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Revamped: Living Promise Record Keeper
The Living Promise Record Keeper now has a fresh new look. This workbook is intended for your clients to use to keep all their important contact information, documentation and end of life decisions in one place. It’s a great piece to provide your Living Promise clients with so they can get their affairs in order for their loved ones. The booklet can also be customized with your contact information on the back page. To order with your information on the back cover contact Mutual of Omaha’s Sales Support at 1-800-693-6083. Revamped: Living Promise Record Keeper #goldencareagent #mutualofomaha
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Premium Draft Updates for Simplified Issue
Due to a variety of reasons, there are times when we are unable to successfully draft initial premiums. To limit potential impacts and fees that may occur for clients, we will now limit the number of premium draft attempts to three for our simplified issue products to place coverage in force. If we are unsuccessful in drafting the initial premium after three attempts, the policy will be canceled. The proposed insured may reapply for coverage with updated bank information or once any challenges with their account have been resolved. We want to continue to be a good partner and are
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September is Life Insurance Awareness Month
September is Life Insurance Awareness Month! Use this time to review your clients’ current coverage or to determine potential clients’ needs. Below are a few resources we’d encourage you to use as tools to guide discussions, presentations, and planning this month. Resources: 2023 Prospecting Postcard: Send this postcard to potential clients and let them know why life insurance is so important. To place an order, contact Sales Support at (800) 693-8063 2023 LIAM Campaign Flyer: Use this flyer to check out our fully stocked library of both consumer and producer facing marketing materials for both our Simplified Issue and Fully
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Enhancements Coming to the Book of Business Tool
As many of you know, you can get a complete list of your in-force policy information in one easy-to-sort file, using Mutual of Omaha’s Book of Business download tool, on Sales Professional Access (SPA). Effective August 30, you will notice some additional enhancements we have made to the Book of Business download tool including the following: Additional data elements when there is a second writing producer on a policy, to match the elements for the base producer Annual Premium, Current Interest Rate, Flat Extra Amount additional fields Additional details in the Plan Type description for Medicare supplement Be sure to
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Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Labor Day Office Closing 2023
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Monday, September 4th in honor of the Labor Day holiday. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long-Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Labor Day, Monday 9/07/2023 Tuesday, 9/5/2023 Tuesday, 9/5/2023 Friday, 9/1/2023 Friday, 9/1/2023 Friday, 9/8/2023 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact
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Contacting Sales Support Made Easy
A brand-new, easy-to-use improvement to the Senior Health and Income Wealth and Planning Sales Support phone lines was implemented on Thursday, August 10th. This new update allows callers to efficiently reach sales support representatives. Calling 800-693-6083 now will present a new menu of options – and all it takes is one button press to get connected with a member of our team: Dial 1 for a directory of departments (for needs such as underwriting, service on an existing policy, contracts and appointments, commissions, or tech support). Dial 2 for Medicare supplement, Medicare Advantage, dental or prescription drug plans. Dial 3
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Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Living Promise Now Provides Even More Protection
United of Omaha’s Living Promise whole life insurance product helps policyholders protect their loved ones from the cost of their final expenses. And now, Living Promise provides even more protection! Effective August 16, 2023, the following changes have been implemented: Level Benefit Plan maximum face amount increased to $50,000 Graded Benefit Plan is available in Arkansas We’ve lowered the age for diabetes for the Graded Benefit Plan to 45. (except in CA, the age is 50) Marijuana is no longer considered an “unlawful drug” for the purposes of the application and underwriting For Transition Rules regarding applications: Electronic and paper
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