E-APP Enhancements This revamped version of the Product Introduction Guide was designed to provide key information regarding: • NGL’s focus on LTCi • NGL’s history & financials • EssentialLTC’s most popular features It also includes a brief explanation of all features within the EssentialLTC product. Use this as your go-to resource for initial information regarding NGL and EssentialLTC. If you have questions, please call NGL at (888) 505-2332 or email status@ngl-essentialLTC.com. EssentialLTC Product Introduction Guide Update #goldencareagent #ngl
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LTC Underwriting Guide Update
First announced in our April 2019 Underwriting Operation teleconference, the LTC field underwriting guide has been updated to include the newest guideline improvement: TENS units are now accepted. What are TENS units? TENS units, or transcutaneous electrical nerve stimulation units, are battery-operated devices used to treat pain. They work by delivering small electrical impulses through electrodes that have adhesive pads attached to a person’s skin and are an excellent noninvasive method for relieving pain. Clients with TENS units currently in use will be rated based on specific health condition. Review the changes on page 53 here, access the guide on
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Rate Adjustments Effective December 2019
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha and we intend to remain a key player in this market for years to come. In order to fulfill this commitment, we actively monitor emerging industry trends as well as our own experience so we can make the adjustments necessary that will allow us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective December 1, 2019: Block of Business Impacted States LTC04G Arkansas, Iowa LTC04I New Mexico LTC06UI Pennsylvania, Iowa, Oklahoma, Ohio, New
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Case Study: A New LTC Producer Uses Underwriting Tools to His Advantage
Don is a new long-term care insurance agent based in St. Louis. As he learns the industry and product, Don has found it useful to carry the MutualCare® Solutions Underwriting Guide as an aid while screening clients. Recently, Don was working with a 65-year-old male applying for the Custom Solution. Having already familiarized himself with the build chart before the meeting, Don knew to quote no better than Class 1 based on the client’s height and weight. However, during the prescreen Don learned of a pre-diabetes diagnosis. Unsure how to proceed, Don consulted the Underwriting Guide. Under “Diabetes” the guide
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In-Force Rate Action Announcement: Washington (Pre-PCS, PCS I, PCS II)
As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Washington has now allowed the following increases: Washington Product Series Increase for Policies with Limited Benefit Periods Increase for Policies with Lifetime Benefit Periods Pre-PCS 27.2% 27.2% PCS I 30% 30% PCS II 30% 30% This rate increase applies to NON-AARP, non-partnership policies only Communications Timeline Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start
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Video Interview with Chief LTC Underwriter Carol Carville
Go behind the scenes with Carol Carville. We hope the video interview with Demerri Bond was helpful and insightful. We’re excited to bring you the next in the series, a candid interview with underwriter Carol Carville. Carol has worked in group medical, life, disability and now long-term care, so her perspective is unique and varied. In the video, she talks about common application mistakes and why the relationships she has with producers in the field is so important to her and our business. Don’t miss it! Video Interview with Chief LTC Underwriter Carol Carville #goldencareagent #mutualofomaha
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Updated E-App Quick Start Guide and FAQs
The long-term care E-App Quick Start Guide and E-App FAQs have been updated with more helpful information. Download the materials below: LTC E-App FAQ LTC E-App Quick Start Guide These materials are also available to order through normal ordering channels. If you have questions, please contact your Account Executive or Sales Director. Updated E-App Quick Start Guide and FAQs #goldencareagent #mutualofomaha
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EssentialLTC E-APP Enhancements
E-APP Enhancements Effective 8/29, the following enhancements were made to the EssentialLTC E-APP: Additional clarity on where to enter the Primary Care Physician’s name and phone number The premium mode selection will only have to be made one time and will carry through to other sections of the E-APP You can now access PDF copies of submitted E-APPS in the Agent Resource Center in YOUR E-APP SUMMARY REPORTS in addition to accessing a PDF copy in the email sent once all required signatures are received More changes to continue to improve our E-APP experience are coming soon! Uploaded Paper Applications
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LTC Post-Issue Requirements: Outstanding Premium
Over the past few weeks you’ve learned the basics about long-term care post issue requirements (PIRs), including an overview of the types, as well as different amendment scenarios. Today we will discuss outstanding premium. If there is any outstanding premium due, below are things to note to meet the post-issue requirements as quickly as possible. Post-Issue Benefit Changes If a benefit change is made post-issue, the original premium is still due by day 60 from issue. The new Premium Statement sent in the new policy kit will list the date the premium is due as “Upon Receipt.” Completed Checks When
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The LTC Rider is Now Approved in the District of Columbia
On September 1, agents selling in the District of Columbia will now have an additional option to help meet clients’ long-term care planning needs. The new Long-Term Care Rider will be available for you on our Income Advantage and Life Protection Advantage Indexed Universal Life (IUL) insurance policies. The LTC Rider provides: Benefits for Nursing Home, Assisted Living, Home Health Care and Adult Day Care Maximum total benefits up to 100% of the initial specified death benefit 1%, 2% or 4% monthly acceleration percentages One-time, 90 calendar-day elimination period Automatic issue of the Chronic Illness Rider if the client doesn’t
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