Our Sales Support Unit can assist you with product questions, run illustrations, order marketing materials and more! Below you will find their contact number and NEW operating hours. Sales Support Phone: (800) 693-6083 Hours of Operation: Monday – Friday 8:00 a.m. — 5:00 p.m. (CT) Sales Support Has New Hours #goldencareagent #mutualofomaha
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Transamerica Operations Disrupted by Storm
TRANSAMERICA OPERATIONS DISRUPTED BY STORM WE APPRECIATE YOUR PATIENCE On Monday afternoon, severe storms passed through central Iowa and affected our Cedar Rapids operations. Most importantly, we believe our employees are safe despite widespread damage in the area. Power and internet outages are widely reported, which will lead to a few days of uncertainty. In response, Transamerica and our administrative partner, TCS, have enacted our Business Continuity Plan. During this time, several phone lines will be temporarily closed or rerouted to other locations. Lines that remain open will have longer wait times as we try to balance customer support. These
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Improved Sales Support Service Line
As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
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