You may have noticed substantial delays with the mail you receive through the US Postal Service (USPS). One of our concerns related to our business is the potential delay between the time mail is postmarked and the time it is received. This could cause issues for customers who receive renewal notices and pay premiums by mail. With that in mind, the Maryland Insurance Administration (MIA) has issued Bulletin 21–08 to direct agents and advisors to work with policyholders affected by this type of delay. The MIA asks agents and advisors to actively monitor and implement measures to avoid, to the
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Underwriting and New Business Notifications
UNDERWRITING UPDATES As many of our valued partners know, we discontinued sales of individual, standalone long term care insurance products on March 31, 2021. Also, acceptance of applications under approved multi-life cases (worksite and association) will end on June 30, 2021. However, please know that our underwriters are still focused on servicing the needs of your submitted applications. As a result, there are a few underwriting updates to process your business as quickly as possible during the transition: Our prequalification hotline hours at 866-297-7414 will be 12–5 p.m. CT. You can still email ltc_prequalify@transamerica.com at any time. We will no
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Reminder: Transamerica to Discontinue Selling LTC
TRANSAMERICA TO DISCONTINUE STANDALONE LONG TERM CARE As a reminder, Transamerica will discontinue the sale of individual, standalone long term care insurance (LTCI) products on March 31, 2021. Also, acceptance of applications under approved multi-life cases (worksite and association) will end on June 30, 2021. The impacted products are TransCare® II and TransCare® III. These changes will not affect any LTCI policies previously issued to existing customers. The administration and service of in force policies will stay the same, and customers shouldn’t see a change in their experience. LTCG, a trusted leader in the LTCI business, will remain the administrator
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Transamerica Discontinues Selling LTC
TRANSAMERICA TO DISCONTINUE STANDALONE LONG TERM CARE As announced December 10, 2020, on Capital Markets Day by Aegon CEO Lard Friese, Transamerica will discontinue sales of our individual, standalone Long Term Care (LTC) business on March 31, 2021. In addition, acceptance of applications under approved multi-life cases (worksite and association) will end on June 30, 2021. LTC riders on life insurance policies are not affected. The only impacted products are TransCare® II and TransCare® III. It’s important that you know your clients with existing policies are not impacted. Their customer experience will stay the same, and they will not experience
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Important Transamerica Update
The Transamerica companies are part of the worldwide group of Aegon companies. As an international life insurance, pensions, and asset management company based in The Hague, Aegon has businesses in over 20 markets in the Americas, Europe, and Asia. Aegon Capital Markets Day: Leader in investment, protection, and retirement solutions December 10, 2020, 07:00 CET At today’s Capital Markets Day, Aegon CEO Lard Friese announces the company’s new strategy and financial targets for the period 2021 to 2023. Financial Targets 2021 — 2023 Reduce gross financial leverage to EUR 5.0 to 5.5 billion Implement expense savings program of EUR 400
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Transamerica: Dementia Field Guide
Protecting wealth for an aging America As a financial professional, the question isn’t “if,” but “how many” of your clients will be affected by Alzheimer’s and dementia. Help your clients understand and address the financial implications of this damaging disease. Through our collaboration with the Massachusetts Institute of Technology (MIT) AgeLab, we’ve developed several comprehensive pieces designed to illustrate the costs associated with Alzheimer’s disease and other forms of dementia. Transamerica is a proud supporter of the MIT AgeLab. LEARN MORE If you have any questions, please contact your Transamerica support team: 888-545-2713. #goldencareagent #transamerica
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Transamerica New LTC Social Media Flyer
CONNECT WITH CLIENTS Using These Pre-Built Social Media Campaigns Check out the new LTC social media flyer with all of the resources you need to learn how to market yourself through social media! Reach clients where they are with this pre-built social media kit. We’ve included instructions for use, as well as best practices. Get Guide If you have any questions, please contact your Transamerica support team: 888-545-2713. #goldencareagent #transamerica
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Washington State Long Term Care Trust Act
Important details about the Washington State Long Term Care Trust Act In 2019, Washington Governor Jay Inslee signed the Washington State Long Term Care Trust Act into law, paving the way for a first-in-the nation publicly funded long term care benefit for eligible residents. Get all the details on this law in our new summary flyer. View Flyer If you have any questions, please contact your Transamerica support team: 888-545-2713. Important details about the Washington State Long Term Care Trust Act #goldencareagent #transamerica
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Transamerica Operations Disrupted by Storm
TRANSAMERICA OPERATIONS DISRUPTED BY STORM WE APPRECIATE YOUR PATIENCE On Monday afternoon, severe storms passed through central Iowa and affected our Cedar Rapids operations. Most importantly, we believe our employees are safe despite widespread damage in the area. Power and internet outages are widely reported, which will lead to a few days of uncertainty. In response, Transamerica and our administrative partner, TCS, have enacted our Business Continuity Plan. During this time, several phone lines will be temporarily closed or rerouted to other locations. Lines that remain open will have longer wait times as we try to balance customer support. These
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