Mutual of Omaha Broker’s Facebook page

July 26, 2021 | by | Comments Off on Mutual of Omaha Broker’s Facebook page

The Mutual of Omaha Brokerage Sales Team is now on Facebook! At Mutual of Omaha we value you and your business. One of our top priorities is to provide you with the best, most competitive marketing materials we can. In today’s digital world, that includes social media. This private Facebook Group has been designed specifically for Mutual of Omaha’s Brokerage distribution and will provide social media posts for Life, Accidental Death, Annuities, Long-Term Care, Disability and Critical Illness. Additionally, urgent announcements will also be released on our Facebook page. The posts will be pre-approved, and we encourage you to like
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: Agent Service, agent support, Christmas closing, Customer Service, holiday, holiday closing, insurance, mutual of omaha, New Year Holiday, New Years, office hours, omaha, United of Omaha, and United World.

iGO No Longer Supports Internet Explorer 11

May 26, 2021 | by | Comments Off on iGO No Longer Supports Internet Explorer 11

NOTICE FOR INTERNET EXPLORER USERS Starting Monday, May 24, 2021, iGO e-App® will no longer support the Internet Explorer 11 (IE 11) browser. This means some browser features and content, such as the Credit Card Token process, will not be available. Browsers beware If you attempt to use iGO e-App® with IE 11, or any out-of-date browser, you will receive this message:     “Your browser is no longer supported. Some features and content may not work.”   Active Transamerica LifetimeSM & Transamerica Final Expense Solutions cases If you are using IE 11 and trying to complete a Lifetime or
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Categories: Industry News, Life Insurance, and Transamerica.
Tags: agent support, final expense, final expense insurance, insurance, life, Life Insurance, premium, Transamerica, Transamerica Life Insurance Company, whole life, and whole life insurance.

SecureCare Video Resource Library

May 24, 2021 | by | Comments Off on SecureCare Video Resource Library

SecureCare Video Resource Library Why wait to become an expert? Each video in our SecureCare Video Resource Library is designed to help give you the product knowledge, prospecting tools and sales processes you need to get up to speed on SecureCare™ Universal Life and start closing cases. And we’ve recently added new videos and features to help make this library even more user-friendly than before! Now you can sort videos by topic so finding the content that’s relevant to you has never been easier. PLUS we’ve added new videos covering crucial topics such as: Some of our favorite sales ideas
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Categories: Industry News, Life Insurance, and Securian.
Tags: agent support, Financial Professional, Financial Professionals, insurance, Life Insurance, Minnesota Life, Producer, Producer Support, protection, sales support, SecureCare, SecureCare UL, Securian, Securian Financial, Securian Life, and Securian Life Insurance Company.

NEW! Phone number for financial professionals

May 12, 2021 | by | Comments Off on NEW! Phone number for financial professionals

NEW! Phone number for financial professionals We heard you, loud and clear. We pride ourselves on being good listeners. It’s how we align our products and processes with your needs. That’s why we’re excited to announce a new dedicated phone number for you and your team. NEW! dedicated phone line for financial professionals: 833-365-0329 Now you can look forward to: One phone number to access all your annuity and life insurance servicing needs, from new business to claims and everything in between Simple phone menu options – only listen to options applicable to you! Prioritized queuing – get your call
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Categories: Industry News, Life Insurance, and Securian.
Tags: agent support, Financial Professional, Financial Professionals, insurance, Life Insurance, Minnesota Life, Producer, Producer Support, protection, sales support, SecureCare, SecureCare UL, Securian, Securian Financial, Securian Life, and Securian Life Insurance Company.

USPS Mail Delays

May 3, 2021 | by | Comments Off on USPS Mail Delays

You may have noticed substantial delays with the mail you receive through the US Postal Service (USPS). One of our concerns related to our business is the potential delay between the time mail is postmarked and the time it is received. This could cause issues for customers who receive renewal notices and pay premiums by mail. With that in mind, the Maryland Insurance Administration (MIA) has issued Bulletin 21–08 to direct agents and advisors to work with policyholders affected by this type of delay. The MIA asks agents and advisors to actively monitor and implement measures to avoid, to the
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Categories: Industry News, Long-Term Care, and Transamerica.
Tags: agent support, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, operations, premium, Transamerica, Transamerica Life Insurance Company, USPS Mail, and USPS Mail Delays.

Improvements to the Underwriting Call Center Prompts

April 19, 2021 | by | Comments Off on Improvements to the Underwriting Call Center Prompts

Beginning Thursday, April 15th, you will hear new prompts when you contact our Underwriting Call Center. One of the most notable enhancements is if you are calling for an Underwriting Risk Assessment (pre-screening). You will now be able to bypass the Underwriting Call Center and go directly to the appropriate underwriting team for Express Life, Fully-Underwritten Life, Disability Income and Express Health. Why are these changes being made? Mutual of Omaha began introducing the Amazon Web Services phone platform just over two years ago; and, this platform has opened up additional capabilities for our company’s call routing strategies. It also
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Categories: Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
Tags: Agent Service, agent support, call center, Customer Service, insurance, mutual of omaha, Mutual of Omaha Insurance Company, omaha, risk assessment, Sales Team, Underwriting', United of Omaha, and United World.

Attention Medicare Supplement Agents | Revised Application

April 16, 2021 | by | Comments Off on Attention Medicare Supplement Agents | Revised Application

Effective April 14, 2021 our new REVISED application must be used when submitting Medicare Supplement Business via paper application. If you are using the current paper application, it must be signed before April 14, 2021 to be accepted and submitted no later than April 21, 2021 to GTL’s underwriting department. The Medicare Supplement product is available on our E-Application platforms, the Agent Portal, Android, and Apple. This application update on the e-App will be available soon. You can access the new Medicare Supplement paper application by clicking the button below and placing an order on GTLink. Our Medicare Supplement product
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.
Tags: 1099, 1099 form, 1099 tax form, 1099s, agent portal, agent support, commissions, Customer Service, e-App, electronic application, GTL, Guarantee Trust Life, insurance, sales support, and text.

Underwriting and New Business Notifications

April 1, 2021 | by | Comments Off on Underwriting and New Business Notifications

UNDERWRITING UPDATES As many of our valued partners know, we discontinued sales of individual, standalone long term care insurance products on March 31, 2021. Also, acceptance of applications under approved multi-life cases (worksite and association) will end on June 30, 2021. However, please know that our underwriters are still focused on servicing the needs of your submitted applications. As a result, there are a few underwriting updates to process your business as quickly as possible during the transition: Our prequalification hotline hours at 866-297-7414 will be 12–5 p.m. CT. You can still email ltc_prequalify@transamerica.com at any time. We will no
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Categories: Industry News, Long-Term Care, and Transamerica.
Tags: agent support, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, operations, premium, Transamerica, and Transamerica Life Insurance Company.

Reminder: Transamerica to Discontinue Selling LTC

March 18, 2021 | by | Comments Off on Reminder: Transamerica to Discontinue Selling LTC

TRANSAMERICA TO DISCONTINUE STANDALONE LONG TERM CARE As a reminder, Transamerica will discontinue the sale of individual, standalone long term care insurance (LTCI) products on March 31, 2021. Also, acceptance of applications under approved multi-life cases (worksite and association) will end on June 30, 2021. The impacted products are TransCare® II and TransCare® III. These changes will not affect any LTCI policies previously issued to existing customers. The administration and service of in force policies will stay the same, and customers shouldn’t see a change in their experience. LTCG, a trusted leader in the LTCI business, will remain the administrator
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Categories: Industry News, Long-Term Care, and Transamerica.
Tags: agent support, insurance, Long-Term Care, long-term care insurance, LTC, LTCi, operations, premium, Transamerica, and Transamerica Life Insurance Company.