Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Thursday, July 4th and Friday, July 5th for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Thursday 7/4/2019 and Friday, 7/5/2019 Monday 7/1/2019 Monday 7/1/2019 Friday 6/28/2019 Friday 6/28/2019 Friday 7/5/2019 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have
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Protecting One’s Largest Investment
Unfortunately, many of your middle-income clients are more likely not prepared for a disruption in their pay – nearly 70 percent of Americans have less than $1,000 in savings and more than one-third have no savings at all. Priority Income Protection® can be their safety net. By providing up to $4,000 in monthly disability income insurance benefits, it’s perfect for middle-income clients. And an easy quote e-application, the application process couldn’t be simpler. Have questions or need a quote? Visit mutualofomaha.com/pip. Protecting One’s Largest Investment #goldencareagent #mutualofomaha
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Get rewarded for Critical Advantage and DI sales
Gear up for more sales in 2019! Every qualifying Critical Advantage and Disability Income Insurance application you submit between June 1 to November 30, 2019, you may be eligible for an extra reward! Cross the finish line and win big! For contest information, click here. If you have any problems or questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. Get rewarded for Critical Advantage and DI sales #goldencareagent #mutualofomaha
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Memorial Day Office Closing 2019
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Monday, May 27th for Memorial Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Memorial Day, Monday 5/27/2019 Tuesday 5/28/2019 Tuesday 5/28/2019 Friday 5/24/2019 Friday 5/24/2019 Friday 5/31/2019 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales
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It’s Disability Insurance Awareness Month!
Whether you are brand new, seasoned in DI sales, or a life producer ready to cross-sell, start talking DI. Here are tips to get you going: To start the DI conversation, focus on the need, not the product. You can start by asking questions like: What is most important to you? How do you spend your money? Once you’ve learned what interests them, get clients to think about what would happen to the things they value in the event an illness or injury puts them out of work and stops their income. Ask: What would happen if you could no
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Disability Insurance is Key
May is Disability Awareness Month What if your clients were suddenly unable to work because of an injury or illness? How will they manage mortgage or rent payments, buy groceries or pay bills? Here’s a video from the LIFE Foundation that you can show clients the importance of owning a disability insurance policy. Click on the image below. Disability Insurance is Key #goldencareagent #mutualofomaha
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Can your clients live 3 years without a paycheck?
May is Disability Awareness Month If your clients become disabled and are unable to work, their income stops. The average length for a long-term disability absence from work lasts 34.6 months. Can your clients continue to pay bill if they miss that many paychecks? Check out this real-life story from Monica. She had a successful career, fantastic son, and great future ahead. But all of this changed when disability struck and changed her life forever. Click on the image below. Can your clients live 3 years without a paycheck? #goldencareagent #mutualofomaha
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May is Disability Insurance Awareness Month
May is Disability Insurance Awareness Month It’s one of the things people rely on the most – their paychecks. Without a reliable income, how do they pay their bills? Buy groceries? Take care of their mortgage or rent payments? May is Disability Insurance Awareness Month. This is a great time to talk to your clients about how disability insurance can protect their lifestyle, their assets, and most importantly–their families. If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. May is Disability Insurance Awareness Month #goldencareagent #mutualofomaha
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Three Additional Call Centers Implement the New Amazon Connect Phone System
Beginning Wednesday, May 1, 2019, the following three call centers will transition to the new Amazon Connect phone system technology: Sales Support Producer Services Distribution Compensation These call centers will continue to use the same menus that exist today; therefore, we do not anticipate any changes to the level of service you will receive. We will closely monitor performance post-deployment and will be ready to make adjustments, if needed. What to Expect The only change you should expect is a change to the voice you will hear when you call in. You will still follow the same steps you
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Amazon Connect Telephone System Update
We appreciate the positive feedback we have received on the new Producer call flow that was introduced in late January. We are pleased to report that our Average Speed of Answer (ASA) has stabilized. In March, our ASA was 41 seconds. As a reminder, when calling customer service, simply answer the first question with “Producer” and then provide the product type you are calling on. Once you do this, you will be immediately transferred to the appropriate customer service team. Customer Call Flows We are continuing to work towards determining the best design for our customer call flows. The best
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