WE’RE HOSTING AN LTC WEBINAR SERIES Join your Mutual of Omaha LTC sales and marketing team as we share the “Tools You Can Use” along the sales and marketing process! The event is scheduled for Thursday, October 15, 2020 Start Time: 10:30 AM Central Duration: 30 minutes REGISTER NOW! If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Webinar: Sales and Marketing Process #goldencareagent #mutualofomaha #longtermcare
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The Changing Landscape of LTC Planning
When it comes to planning for long-term care, today’s consumers have more choices than ever before. While nontraditional funding options may work for some people, a traditional LTCi policy remains the best solution for many of your clients. Why Traditional LTCi It’s the Best Value — A traditional LTCi policy can be significantly less expensive than other funding alternatives Coverage is More Comprehensive — Compared to other funding vehicles, it’s the best way to ensure people can get the LTC services they need Benefits Provide Flexibility — Benefits, like a built-in cash option, provide flexibility throughout the progression of
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Two Ways to See Your State’s Cost of LTC Services
Long-term care costs and services don’t just affect those receiving care – it’s the families who often end up with the burden. With no end in sight to rising costs, how can your clients afford not to have long-term care insurance? Mutual of Omaha has been providing you with long-term care costs for years, but if you aren’t sure how much your clients may need, use our Cost of Care Calculator or Cost of Care Brochure to find out. Two Ways to See Your State’s Cost of LTC Services #goldencareagent #mutualofomaha
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Share the LTC Consumer-Approved Video With Clients
This short video tells a compelling story. Use it to get people thinking about the future and talking about their potential need for long-term care services. Include it as a kick-off to an LTC webinar. Attach it to an email prior to meeting with a client. Use it to generate interest so people will want to meet with you. Be sure to show the correct version — the one that’s approved for use with consumers in your state. View the flyer >> Share the LTC Consumer-Approved Video With Clients #goldencareagent #mutualofomaha
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Contracting and Appointments – Service Level Update
We previously notified you that we were experiencing delays in the processing of Contracts and Appointments. We remain committed to providing you with updates regarding the timeframe for which work is being processed. As of September 2, 2020, we are currently working on Contracting and Appointment requests that were received between August 13-17. We will continue to update our phone and email reply messages to reflect the timeframe of work being processed. For more information on what we are doing to improve our service levels and how you are able to help, refer to the mid-August Contracting and Appointments Service
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New Sales Idea: Understanding Elimination Periods
It’s important for clients to understand long-term care insurance and how it can be tailored to meet a client’s specific needs. Talking about elimination periods is part of this process. Download our NEW Sales Idea to learn more! If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. New Sales Idea: Understanding Elimination Periods #goldencareagent #mutualofomaha #longtermcare
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Rate Refresh Partner Allowance Guidelines
Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Updated LTC Underwriting Guide
The LTC field underwriting guide has been updated. Review the Power of Attorney change on page 48 by downloading below or order the updated guide via normal ordering channels. LTC Underwriting Guide Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766 or emailing supplies@goldecnareusa.com for updated hardcopy materials! Updated LTC Underwriting Guide #goldencareagent #mutualofomaha #longtermcare
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Updated Marketing Materials Now Available
Updated marketing materials are now available for states with rate and benefit changes effective September 1, 2020. The details are outlined below. Impacted States: Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming Updated Materials Product Guide MutualCare Custom Brochure MutualCare Secure Brochure Please discontinue use of old materials and order through your normal ordering channels. Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766
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Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
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Rate Adjustments Effective November 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective November 1, 2020: Block of Business Impacted States LTC04G North Carolina and Illinois For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process
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