Q: How is the Restoration of Benefits being administered? A: After receiving facility care, or home health care benefits, if the insured has not received any benefits for 180 days, we will restore their benefit period to its original benefit period. This restoration of benefits is regardless of whether or not the insured has used their entire benefit period. The insured would still be subject to the lifetime maximum benefit period outlined in the policy. #goldencareagent #manhattanlife #mac
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Technical Issues ManhattanDirect 2.0
Please be aware that ManhattanLife is experiencing intermittent outages with ManhattanDirect 2.0. Their teams are working to correct this issue as soon as possible and apologize for any inconvenience. If you need immediate assistance or require a paper application, please contact GoldenCare at 800-842-7799. We appreciate your patience. #goldencareagent #manhattanlife #mac
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Recover Cash | Now Available in Indiana!
NOW AVAILABLE IN INDIANA! Insurance Benefits for Confinement in a Nursing Home, Assisted Living Facility or in Your Client’s Home Recover Cash is now available in Indiana on GTL’s Agent Portal and available soon on the e-App! Guarantee Trust Life Insurance Company has reinvented Recover Cash Short-Term Care Insurance to not only help cover out-of-pocket expenses when receiving short-term care, but also to provide innovative support and cash benefits for family caregivers provided by TCARE! View Digital Product Brochure Order Supplies on GTLink Who is TCARE? Watch a short message about TCARE’s history and innovative caregiver support solutions
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Home Health Care Select Now Available in North Dakota
ManhattanLife is pleased to announce that the footprint of their Home Health Care Select plan continues to grow! The enhanced plan is now available in North Dakota! Below is an updated state availability map. HHC Select State Availability #goldencareagent #manhattanlife #mac
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ManhattanLife FAQs Answered
Q: Why does the status for initial applications submitted by new agent’s read “Pending Agent appointment”? A: When new agents submit their 1st application, this is when the background check will be initiated. Background checks usually take 3-5 business days depending on the state. Rest assured, your applications are still being processed while we wait on the background check. Once the background check is completed, an update will occur in the ARC Agent Resource Center. Please remember there is a 24HR Business Day delay from the main system to the ARC System. #goldencareagent #manhattanlife #mac
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ManhattanLife FAQs Answered
Q: Can insured’s use their OmniFlex STC while in a foreign country? A: No. Per the Policy Limitations and Exclusions, confinement, treatment, or care received outside of the United States except for prescription drugs received in Canada are not covered. #goldencareagent #manhattanlife #mac
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Wellabe Debt Recovery Process
Debt Recovery Process As of Oct. 16, 2023, our updated debt recovery process will be effective, and agents’ debts will be addressed accordingly. Generally, a debit balance is created when an agent receives an advance commission, and the policy terminates before that commission was earned. If you have outstanding debts, Wellabe will reach out to you twice over a 60-day period. GoldenCare will be copied on such messages and will also be in communication regarding debt repayment. If payments are continually missed, the agent will have their Agent Agreement terminated and their obligation will be reported to Vector One.
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GoldenCare Newsletter | October 23, 2023
Read Full GoldenCare Newsletter, October 23, 2023 Edition In this GoldenCare Newsletter Edition From GoldenCare: 2023 Update: LTC CEO Complete Sales Toolkit v13.0 Now Available Guest Article: “Medicaid should only be ‘safety net’ for LTC needs, expert says,” by Kathleen Steele Gaivin, McKnight’s Senior Living Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training. Stay up-to-date on the latest products and sales strategies. We’re making it easier than ever to get a hold of us and have your favorite tools available at your fingertips! Click here to DOWNLOAD our
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Good News: AM Best Has Revised GTL’s Outlooks To Positive
AM Best Revises Outlook to Positive for GTL We are excited to announce that AM Best has revised the outlook to positive from stable and affirmed the Financial Strength Rating of A- (Excellent) for Guarantee Trust Life Insurance Company. According to AM Best, the Credit Ratings reflect Guarantee Trust Life’s balance sheet strength, which AM Best assesses as very strong, as well as GTL’s strong operating performance. Read the full communication by clicking the link below: AM Best Revises Outlook to Positive for GTL #goldencareagent #manhattanlife #mac
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New ManhattanDirect 2.0 Payment Selection Walkthrough
We have exciting news to share! The payment section of ManhattanDirect 2.0 has been updated to allow for greater flexibility of payment options during the enrollment process. The steps are outlined below. Upon reaching the ‘Payment’ tab during the enrollment process, you will be greeted with a fresh new payment view. Here, you have the power to preview the rates for the products you have chosen by simply adjusting the ‘Payment Method’ and ‘Billing Frequency’ options. To do so, simply click on the arrow located on the right side of the label, which will reveal a drop-down menu. After you
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