We are excited to announce an enhancement to the SecureCare Universal Life underwriting process: Beginning June 1, clients can receive text message notifications directing them to schedule their tele-interview. The tele-interview itself will still need to be completed over the phone, but the texts can be helpful reminders that a tele-interview is needed, making it easier to schedule an assessment and get in touch with an interviewer. How will this work? LTCG will still contact customers the same amount of times they do today, however, a contact attempt will now be defined as either a phone call or text message.
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Life Insurance, Technology, Securian Financial | May 13, 2021 New! Text messaging feature to help customers start their tele-interview To make the underwriting process more convenient for our customers than ever before, we are excited to announce the introduction of text message notifications. In partnership with APPS, we are piloting text messages to customers who need to complete a tele-interview. The tele-interview will still need to be completed over the phone, but the text can be a helpful reminder that a tele-interview is needed, making it easy for your clients, to get in touch with an interviewer. How will this
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