Important: Disregard Email from ServiceNow (Thrivent)

Monday, July 8th, Thrivent’s IT ticketing system (ServiceNow) sent some appointed reps an email that was intended for a different group, and we apologize for any confusion or inconvenience this may have caused. At this moment, we are unsure of how many advisors were sent this announcement. The subject line was “Digital Client Servicing Support dashboard has been shared with you” and was meant for an internal Thrivent IT team. The dashboard referenced is not a long-term care insurance system and cannot be accessed outside of Thrivent. If you received that message in error, there is nothing you need to
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Categories: Industry News, Long-Term Care, and Thrivent.

Understanding the Benefits of LTCi vs Medicare and Medicaid

Many people think that Medicare and Medicaid are synonymous with long-term care insurance. However, relying on either of these government-run programs will most likely leave your clients and prospects without the level of care they need or expect. Help your clients make informed decisions about their future health plans by knowing the advantages of a private LTCi policy over Medicare and Medicaid. Check out this sales idea flyer to learn more.   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   Understanding the Benefits of LTCi vs Medicare and Medicaid
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Attention: Illumifin Experiencing Phone Health Interview Delays

Our vendor, Illumifin, has notified the Mutual of Omaha team that they are currently experiencing delays in scheduling of Phone Health Interviews (PHI). Currently, they are experiencing significant application volumes, and the recent holidays — Memorial Day, Juneteenth, and the upcoming 4th of July — have further impacted interviewer availability. Illumifin is taking steps to address the delays and anticipate returning to normal operations by mid-July. However, at present, we are seeing interviews backed up by approximately three weeks. We appreciate your patience and understanding during this time. Please feel free to reach out if you have any questions or
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Understanding Middle Market Buyers: Their Profile and the Necessity of Long-Term Care

The definition of what it means to be “middle market” is a moving target. It depends on where you live and which numbers are used at the top and the bottom of the scale. Generally speaking, middle market buyers fall into the $50k to $150k annual income per household category. They may not live paycheck to paycheck; however, may be reluctant to pay large annual premiums or lump sum payments. These middle market buyers need long-term care solutions that are affordable and manageable. Traditional LTCi is customizable to fit the needs of each individual based on their needs and financial
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Inforce LTCi Rate Adjustments Effective September 1, 2024

Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective September 1, 2024: Indiana Policy Forms Impacted 2024 Overall Rate Increase LTC04G 18.00% LTC04I 18.71% LTC04I7 16.22% LTC09M 10.06% LTC06UI 19.01% LTC09U 12.50%     Oregon Policy Forms Impacted 2024 Overall Rate Increase 2025 Overall Rate Increase 2026 Overall Rate Increase LTC04G 36.69% 17.67% 23.09% LTC04I 36.16% 3.71% 23.22% LTC04I7 38.00% 16.75% 22.89% LTC09M 36.58% 6.29% 18.49% LTC06UI 20.47% 5.00% 20.95%
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Thrivent licensing reminder: States requiring pre-appointment or a fraternal license before selling

Licensing reminder—Plan ahead for states requiring preappointment or a fraternal license While Thrivent has just in time appointment for most states, there are three states where an agent must be appointed before taking an app. There are also four states that require an advisor to have a fraternal license to sell Thrivent products. Appointments: Thrivent currently requires pre-appointments in GA, PA and WI. Fraternal Licenses: Four states (CT, DE, MA and NM) require a Fraternal License prior to being appointed with Thrivent. Obtaining a fraternal license is relatively easy and requires only a nominal fee. Please allow for additional time
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Categories: Industry News, Long-Term Care, and Thrivent.

Documenting A Written Strategy For Extended Care (New Resource)

Documenting a written strategy for extended care As you may know, long-term care insurance isn’t the plan—insurance might help pay for the plan. This new worksheet can help clients think through and document their long-term care wishes. It can help discuss where care would be received and who would provide the care. This worksheet should be completed no matter what the funding source. This is the family’s roadmap. We encourage couples to complete the worksheet individually and then compare notes. This tool can help you, the financial advisor, to customize a funding plan as the client documents their concerns, family
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Categories: Industry News, Long-Term Care, and Thrivent.

Webinar 6/27: Thrivent Highlights, Taxation & Other Valuable Tips

Thrivent offers two powerful Extended Care planning solutions with their traditional LTCi and CareForward™ products. Join us with special guests from Thrivent, Joe Dunford & Anthony Vossenberg as they highlight niches and key market strengths of their traditional LTCi plan. They’ll share taxation tips putting CareForward at the top of your short list. And stay for a special new Sales Strategy being shared at the end! Thursday, June 27 10:00 AM Central Please check that you meet minimum system requirements and have the equipment needed to attend before downloading the latest version of GoToWebinar. Click Here for more information.  
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Categories: Industry News, Long-Term Care, and Thrivent.

There’s No One Size Fits All Insurance Solution

Clients today have several needs when looking for a Long-Term Care Insurance policy. Having a carrier with the flexibility to offer a variety of optional benefits is important. Did you know an inflation protection rider increases policy benefits over time? An advantage of adding inflation protection to a long-term care policy is it allows the benefits to grow each year so by the time your client needs care they will have more money available to help cover expenses.   Take a deeper dive into how an inflation protection rider can benefit your clients.   If you have any questions, please
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Condition-Related Marketing: Off-Label Medication Use

Medication approved by the US FDA (Federal Drug Administration) to treat a specific medical condition but prescribed by your doctor to treat a different condition, is off-label use. This practice is legal and common, and it does impact underwriting. While there are many drugs that are prescribed off-label, several are encountered frequently in LTC Underwriting. Check out the condition-related marketing flyer, Off-Label Medication Use in LTC Underwriting to learn some of the most common medications and their impact on underwriting.   View the flyer here.   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800)
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).