Reminder: Live e-Application Demo For Medicare Products Tomorrow at 2 p.m. Central, Brien Welch from CSG Actuarial will demonstrate how to use the tool’s new e-app feature! Not only can CSG Actuarial be used to quote/compare Medicare products — now it can also be used to submit business! CSG Actuarial: Universal, Multi-Carrier E-Application Demo Wed, May 8, 2019 2:00 PM to 2:45 PM CDT Read Full Invitation Questions? Call the GoldenCare Marketing Team at 800-842-7799! Don’t forget to subscribe to our News Digest for all the latest announcements from the Top Carriers! Check out GoldenCare News
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Special Event | Attention Medicare Agents!
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Who’s Hot in Medicare Supplement?
Lumico is part of Swiss Re, a large, global financial services organization that has been in the insurance business for more than 150 years. Pointing to Lumico’s financial stability and security, A.M. Best gave an “A” excellent rating. Lumico — Insurance Made Clear. Lumico has been rated in the top 5 in overall Medicare Supplement premium rate competitiveness by CSG Actuarial since the product launched in July 2018! CSG Actuarial monitors insurance markets to provide the most up-to-date competitive intelligence in the industry. CSG’s MarketAdvisorTM Quoting Tools include premium rate and underwriting information for more than 300 companies. Who’s
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GTL Launches Offline Quoting Windows 10 App!
The power of GTL’s mobile e-App is now available on your Windows 10 PC! Click here for a walkthrough on how to download Not sure if you have the Windows 10 operating system (OS) on your PC? Click here to find out. Important Things to Know No Microsoft account needed to download the e-App. After logging in once while connected to the internet, you can re-log in and quote offline without having to be connected to the internet for up to 90 days. You can download quotes to your desktop to print off or email to your clients. When
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New contracting process starts June 17 | Marketing Studio training | BenefitsCheckUp
Start date for new enhanced contracting process moves to June 17 We’re in the process of replacing our existing Allina Health | Aetna Medicare contracting system (nomoreforms™) with an improved tool that will expedite the contracting process for MAPD products. Some of the key dates previously announced have changed. The new contracting tool will now be available starting June 17. Read more about what to expect with the new contracting tool. Short blackout period for making contract changes Plan Ahead: From June 3 – 16, there will be a short, temporary blackout period for submitting new contracts and making hierarchy
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Three Additional Call Centers Implement the New Amazon Connect Phone System
Beginning Wednesday, May 1, 2019, the following three call centers will transition to the new Amazon Connect phone system technology: Sales Support Producer Services Distribution Compensation These call centers will continue to use the same menus that exist today; therefore, we do not anticipate any changes to the level of service you will receive. We will closely monitor performance post-deployment and will be ready to make adjustments, if needed. What to Expect The only change you should expect is a change to the voice you will hear when you call in. You will still follow the same steps you
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Medicare News – Omaha Family of Companies
Medicare Supplement: Upcoming Med supp Rate Adjustments Please view the upcoming rate adjustments in ID, IN, MD, OH, TN, and UT. April Don’t Forget Dental Webinar The fourth webinar – Don’t Forget Dental – is scheduled for Tuesday, April 30 at 10:30 a.m. CST. NY Rate Filing Notice Policyholders in New York will be receiving an Initial Notice that Mutual of Omaha will be filing Medicare Supplement rate adjustment with a planned effective date of October 1, 2019. On Company/One State – GA Effective June 1, 2019 only applications underwritten by Mutual of Omaha will be accepted
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GTL Launches Overhauled GTLink with Supply Ordering!
The redesigned GTLink is the new central hub to access everything you need! Check Out the New GTLink • Download/Order Forms • Watch Agent Training Videos • View Your Mailbox • View Recent Business • Access Consumer Marketing • View Your Commissions How to Access the New GTLink: Log in to GTL’s Agent Portal or the e-App on your mobile device Tap the new GTLink button on the home screen (If you have an Apple device, tap the blue GTLink button) Don’t have the GTL e-App? Download it now for your Apple or Android device! GTL Launches
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Medicare News – Omaha Family of Companies
Medicare Supplement: May Modernized Rate Release Please view the upcoming Modernized Rate Release in NJ, CO and MD. The Need for Dental Insurance You have a built-in target market. If you are selling Medicare supplement, there are a number of reasons you should be offering your Medicare clients a dental policy. Mutual of Omaha Georgia Plan Offerings Find out how the 2020 MACRA changes impact the Mutual of Omaha Georgia Product. Consumer MACRA Flyer Now Available! We now have a MACRA flyer you can share with your clients. #goldencareagent #mutualofomaha
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Amazon Connect Telephone System Update
We appreciate the positive feedback we have received on the new Producer call flow that was introduced in late January. We are pleased to report that our Average Speed of Answer (ASA) has stabilized. In March, our ASA was 41 seconds. As a reminder, when calling customer service, simply answer the first question with “Producer” and then provide the product type you are calling on. Once you do this, you will be immediately transferred to the appropriate customer service team. Customer Call Flows We are continuing to work towards determining the best design for our customer call flows. The best
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