Are You Filling Gaps in Coverage?

    You may have sizeable groups of clients with gaps in their coverage, particularly those with high deductible health insurance plans and those with elimination periods in their disability insurance. We have a great option to fill that need. Cancer & Heart Attack/Stroke policies are a perfect complement to existing health or DI coverage. And since they pay cash benefits upon diagnosis, they’re ideal for clients who are concerned about meeting deductible requirements or waiting for DI coverage to begin. Likewise, those immediate funds can be helpful for Med supp clients, who may have more comprehensive medical coverage but
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Labor Day Office Closing

Mutual of Omaha and its affiliates (United of Omaha, Companion Life Insurance Company, United World) will be closed on Monday, September 4th for Labor Day. We will be open on Columbus Day; however, the cut-off dates, times and pay schedules will be affected by the holiday. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff (excluding LTC) 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Labor Day, Monday 9/4/2017 Friday 9/01/2017 Friday 9/01/2017 Wednesday 8/30/2017 Thursday 8/31/2017 Tuesday
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

URGENT! Critical Update for GTL’s e-App!

Update Your i-Pad and Android Applications! In our continued effort to offer the best user experience, on August 20, 2017, we launched some improvements to our iPad and Android applications. It is critical for you to update your app prior to starting a new business application. Please update the e-App from the App Store or Google Play for your Apple or Android devices. Contact GTL’s Sales Support with any questions at 1-800-323-6907 or agency@gtlic.com. URGENT! Critical Update for GTL’s e-App!   #goldencareagent #gtl
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.

Mutual of Omaha’s Quoting Solutions

Whether you’re in the office or the field, we make it easy to pull quotes for your clients – without logging in. Our Mobile Quotes web tool has recently been updated and offers an easier, faster option when you want to pull a quote online. Need a quote while you’re on the go? Mutual of Omaha’s ”Quotes for Sales Professionals” mobile app makes life easier by allowing you to quote on your mobile devices. Simply search Mutual of Omaha and download the “Quotes for Sales Professionals” in the App Store or in Google Play. The following products are available for
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Important Compensation Reminder

Please keep addresses up to date. There are many opportunities for General Agents to receive information regarding Compensation Schedule changes, including commission rate changes, compliance changes, and more. When the General Agent’s mailing or email address is not kept current, it results in returned mail. If any mail is returned to Mutual of Omaha due to any address discrepancy, Mutual of Omaha will note the return of mail, and discontinue sending out any additional commission schedule notifications. Please contact Producer Services at Producer.Services.Support@mutualofomaha.com should you wish to update your address or email address; or send an email to broker.compensation@mutualofomaha.com, if
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Critical Advantage Express and Simplified Underwriting

With a Critical Advantage policy, your clients get coverage that pays a lump-sum benefit upon diagnosis of a covered condition. It also offers two underwriting programs to give your clients the benefits they need faster. It also means you get paid faster. Express underwriting for Critical Advantage covers benefit amounts of $10,000 to $50,000. It has simple yes/no knock-out questions to make applying easy and fast. Simplified underwriting is for benefit amounts from $51,000 to $100,000. Simplified underwriting also has simple yes/no knock-out questions in addition to a MIB, Pharmaceutical inquiry and possible telephone interview. No matter which program, you’ll
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Categories: Critical Illness and Mutual of Omaha (& Affiliates).

Critical Advantage Introduces the e-App

On August 14, 2017, Mutual of Omaha will release a new Critical Advantage electronic application to make doing business with us even easier. The new e-App will allow you to complete and submit your Critical Illness, Cancer and Heart Attack and Stroke applications online. e-App Advantages and Features Here are just a few of the advantages and features you will discover when you use the e-App: Ensures applications to be completed in good order Ensures you’re using correct forms Allows for e-signature email, e-signature face-to-face or wet signature Provides a paperless “green” experience Visuals to indicate your progress and prompt
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Categories: Critical Illness and Mutual of Omaha (& Affiliates).

AIG Operations: Service Improvement Plan Hits Key Milestone

Service Times Cut By More Than Half … And More Improvements Are On The Way Several months ago we announced an ambitious undertaking to transform our service model with the goal of improving your experience and the quality of work delivered, and reducing turnaround times. Our pledge was that by June 30, we would be within time standards of our service level agreements (SLAs) for our key functional areas. We pursued this goal by adding and training new staff, reviewing and improving our processes, implementing system enhancements, and having departments work overtime to deliver on our promises. As a result
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Categories: Accident Insurance, American General, and Critical Illness.

LTC Concept Material

Since having a good sales story is a key component to the sales process, we offer a collection of material that will help develop that story. The LTC concept material provides training, prospecting and client brochures to help with your sale. Training materials are short flyers that will help you learn about the concept, how to offer it to your clients, and who to target. Prospecting material are postcards you can use to reach out to new clients. Once you are ready to speak to your client, the brochure gives detailed information explaining how the concept can help meet their
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Categories: Critical Illness and Mutual of Omaha (& Affiliates).

Billing Enhancements to Customer Access Site

On July 18th, we improved the tools your clients can access when visiting the Customer Access site. By simply logging on to Customer Access, clients will be able to do the following and these will now occur in real time (1-2 business days). Billing/Bank Information  Update bank information if they are paying via auto deduction  Set up or remove automatic deduction  Update billing information and/or re-start billing on policies using automatic deductions  Change frequency of billing (example: annual to semi-annual)  Change withdrawal date of premiums If you have any questions, contact Mutual of Omaha’s Customer Contact Center Support at 1-800-775-6000.
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).