Effective March 3, 2017, we’ve made changes to Forms Depot that make it faster, easier, and more convenient to find and order forms, and to browse and share items from our large catalog of marketing materials. What’s New on Forms Depot? Enhanced interface: You’ll see more options on the home screen to find the form or collateral you need. Advanced search capabilities: In addition to the standard search by Service Type, State, etc., users can now review and search by Favorites, Featured Items, Previous Orders, and Recently Viewed. Users can also launch a new search directly from the Search Results
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AIG New Business Bulletin: Lockbox Addresses for AGL New Business
Now Available! Lockbox Addresses for AGL New Business Applications and Initial Premiums Great news! Our new lockbox system for New Business submissions for Life and A&H products underwritten by American General Life Insurance Company (AGL) is now active and ready for your business. This means faster, more efficient, and more secure handling of your case submissions! The mailing addresses listed below are now effective for all New Business submissions and correspondence for Life and A&H products underwritten by AGL: ✓ New Business applications ✓ Initial premium payments ✓ Related forms Regular Mail Effective March 1, 2017 Overnight Mail
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AIG Operations: Service Improvement Plan 2017
We know there are challenges with new business turnaround times. We are committed to getting it right for you. If you are experiencing challenges with turn-around times or other issues on business submitted with us, please accept our sincere apologies for any disruptions your and your clients have experienced. As you may be aware, we are in the process of upgrading our multiple legacy systems to a state-of-the-art policy administration system, and we realize it hasn’t always been a smooth ride as we fully implement the new system. However, the end result will position us to be a top-tier carrier
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LTCi Quotes on the Go
Did you know LTCi quotes can be run quickly on any Apple or Android device? Our mobile app is convenient and easy to use whenever the need arises, wherever your client or appointment may be. It’s available for a variety of life and health products, but be sure to update the app regularly. (Even if automatic updates are turned off, notifications will still be received.) DOWNLOAD THE APP TODAY > Requires iOS7 or Android 4.0 and up. CURRENTLY AVAILABLE: > Cancer, Heart Attack and Stroke > Children’s Whole Life > Critical Illness > Guaranteed ADvantage > Guaranteed Universal Life Express > Living Promise > Long-Term Care Insurance > Medicare Supplement
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GTL E-App Technical Fix
If you are unable to utilize the quoting portion on our new mobile e-App, we recommend that you delete the application and reinstall the latest version You can redownload the e-App at the App Store for Apple devices or Google Play for Android devices. Redownloading should resolve any issue you may be experiencing. Thank you for your business! Contact GTL’s Sales Support with any questions at 1-800-323-6907 or agency@gtlic.com. #goldencareagent #GTL
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GTL Important E-App Update
iPad & iPhone Users, Please Visit the Apple Store and Update to the Most Recent Version of Our New E-App Prior to submitting your next application, please make sure you download/update the latest version of our e-App which now includes some important bug fixes. Make sure you have automatic updates set on your iPad or iPhone to always have the most up-to-date e-App! Click here to make sure you have automatic updates turned on. Thank you for your business! GTL Important E-App Update #goldencareagent #GTL
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A&H product discontinuation (NM) and Application form changes required (DC)
Due to new regulatory requirements, the following will be implemented for American General Life Insurance (AGL) Accident and Health products offered in New Mexico and the District of Columbia, effective January 23, 2017: New Mexico — Sales of CriticalCare Plus® will be discontinued Transition rules for CriticalCare Plus in New Mexico Beginning January 23, 2017, distribution partners should discontinue active sales of CriticalCare Plus. Effective March 1, 2017, CriticalCare Plus applications from the state of New Mexico will no longer be accepted in the home office. District of Columbia — New supplemental application (AGLC110469-DC) that includes disclosure language, must be
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New Critical Advantage Portfolio to Release Feb. 1, 2017
On Feb. 1, 2017, Mutual of Omaha will be releasing a new Critical Illness, Cancer, Heart Attack and Stroke portfolio: Critical Advantage. Critical Advantage is a Critical Illness, Cancer, Heart Attack, and Stroke insurance policies that provides a lump-sum benefit upon diagnosis. The current Critical Illness and Critical Illness at Work policies will no longer be available starting February 1, 2017. They will be replaced by the Critical Advantage portfolio. Filing for approval in remaining states is continuing. The current Cancer, Heart Attack and Stroke policies will also fall under the Critical Advantage portfolio. The Critical Advantage portfolio is a
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Payment Options for Customers
Exciting news regarding new process related to payments! Policyowner Services is continually looking for ways to enhance the service experience. As you are aware, this year we’ve been looking at several of our high volume requests and enhancing the related processes to make them more efficient. Recently, we’ve had the opportunity to review the way we handle certain types of payments. We are excited to announce the changes we’ve made to Customer Access to allow additional payment processing! For Life and Health policies: A customer will have the ability to submit an electronic payment during the “special offer” or “timely
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GTL’s New Cutting Edge E-Application
Break away from the competition with GTL’s new cutting edge E-Application! Get paid faster by using your iPad, Android device or web browser to submit and deliver electronic policies instantly to your clients. This new platform is easier than ever, works on all devices and allows you to quote multiple products off-line. After December 15th, you can download the GTL E-App from the Google Play store or Apple store OR go to http://gtlic.com/agent-connection.html to use it from your desktop computer. The first time you use the new E-App you will need to click REGISTER to create a new user name
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