E-App User Tips (Med Supp Only)

e-App Signature Process When completing an application using the E-App tool, be sure to finish the entire signature process in order to submit the application to the home office. After obtaining an applicant’s signature, continue following the on-screen instructions until you reach the screen that says “submit to Aetna” and the status reads “submitted.” Otherwise, your application will not be submitted or processed. If you have any questions about the E-App process, just give our Aetna Agent Services team a call at 800 264.4000 option 3, then 1. #goldencareagent #Aetna
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Categories: Aetna and Medicare Supp./Adv..

Reminder: Medicare Supplement electronic policy delivery option available

Have you discussed the benefits of electronic policy delivery with your applicants?  When taking a Medicare Supplement application using the E-App tool, applicants have the option to have their policy delivered electronically.  That means a policyholder can register on the member side of aetnaseniorproducts.com and be able to view and download their policy as soon as it’s active instead of waiting for it to be mailed.  As a registered website user, policyholders can also view claims, view payment status and history, and update contact information. If an applicant requests a duplicate policy be mailed and had previously chosen electronic policy
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Categories: Aetna and Medicare Supp./Adv..

Aetna Medicare Supplement Rate Changes: AL, ND, OR, SD, TN

Rate adjustments have been approved for individual Medicare Supplement plans underwritten by Aetna Health and Life Insurance Company (AHLIC), American Continental Insurance Company (ACI), and Continental Life Insurance Company of Brentwood, Tennessee (CLI). The rate adjustments have been approved in the following states, effective June 1, 2016: Alabama (ACI) North Dakota (ACI) Oregon (CLI) South Dakota (ACI) Tennessee (ACI) For full details, click the link below: Aetna Medicare Supplement Rate Changes: AL, ND, OR, SD, TN #goldencareagent #Aetna
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Categories: Aetna and Medicare Supp./Adv..

Medicare Supplement 5% household premium discount coming to VA

Aetna will begin offering a 5% household discount on individual Medicare Supplement plans issued in Virginia (ACI), starting April 27, 2016. The new discount will apply when two Medicare Supplement applicants reside (12 months or more) in the same household and when both policies are issued in the same state by an Aetna underwriting company. State-specific sales materials have been revised to include a new dual application form and outline of coverage. These new materials and the E-App tool will be available on the agent side of aetnaseniorproducts.com on April 27, 2016. All new applications dated after April 27, 2016
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Categories: Aetna and Medicare Supp./Adv..

Agent Contracting Update

Effective February 15, 2016, agents who become contracted for additional products and/or states will no longer receive the agent reference sheet (which displays the products/states an agent is contracted for) along with the approval to sell email. Agents can access this information at any time on the agent secure side of aetnaseniorproducts.com. Just click My Business on the agent home page, then click My Profile. Our 2/1/16 eBulletin included information about our new e-forms for contracting feature; please note that this feature is only available to Marketing General Agents and General Agents on the agent side of aetnaseniorproducts.com. We are
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Categories: Aetna.

NEW Sales Management Regions

In an effort to continue providing the best service possible to our agents, we have re-aligned our sales management regions. Greg Etchison (former Regional Vice President for the northeast region) has recently accepted a new position within our organization and we’re excited to share those details soon. Click here to download your copy of the revised regional sales management team map, which also includes contact information for your Regional Vice President and Regional Sales Specialist. NEW Sales Management Regions #goldencareagent #Aetna
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Categories: Aetna.

“Aetna Overcomes Obamacare Losses As Medicaid, Medicare Lines Grow,” by Bruce Japsen, Forbes

“Aetna AET +0.00% said its individual commercial health insurance offerings under the Affordable Care Act “remained unprofitable in 2015,” but growth from other government lines of business helped boost overall company profits nearly 40% in the fourth quarter.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): Medicare Advantage saves the day again, but beware the other prop—Medicaid managed care—as it may turn very negative for big health insurers like Aetna. Aetna Overcomes Obamacare Losses As Medicaid, Medicare Lines Grow #goldencareagent #Aetna
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Categories: Aetna, Industry News, and Medicare Supp./Adv..

“Tavenner slams CMS over Medicare Advantage underpayments,” by Virgil Dickson, Modern Healthcare

“CMS’ previous administrator Marilyn Tavenner is criticizing her former agency after a new analysis shows the CMS is underpaying Medicare Advantage plans for the costs of treating individuals with multiple chronic conditions. …  This is the first time Tavenner has publicly criticized her former agency, and it comes at a time when AHIP is facing scrutiny over losing two of its biggest members, Aetna and UnitedHealth Group.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): We’ll keep a watchful eye as these developments bear following. Tavenner slams CMS over Medicare Advantage underpayments #goldencareagent
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Categories: Aetna, Industry News, and Medicare Supp./Adv..

Compliance Update: Medicare Supplement C and F plans

Congressional changes to Medicare Supplement plans for newly eligible Medicare beneficiaries take effect 1/1/2020 when C and F plans will no longer be available to newly eligible Medicare beneficiaries. State regulators have received a number of questions after consumers were mistakenly advised that these plans need to be replaced now. As a result, they have recently published consumer alerts advising consumers that Medicare Supplement C and F plans may continue to be sold to Medicare beneficiaries through 12/31/2019 and that these plans can be continued as long as Medicare eligible (prior to 1/1/2020) members want them. Compliance Update: Medicare Supplement
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Categories: Aetna and Medicare Supp./Adv..

Aetna Tips for getting your new business processed faster

During this busy time of year, we receive a high volume of faxed applications. When submitting an application via fax, be sure to send the entire application at once. The information will appear in the new business reports on the agent side of aetnaseniorproducts.com within 24 hours of faxing the application. Resending the same application via fax slows down the time it takes to process all applications, so if you don’t see your new business on the agent website within 24 hours, you can give our New Business team a call at 800.264.4000 option 3, then 2. We also offer
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Categories: Aetna and Medicare Supp./Adv..