Starting December 14, when two Medicare Supplement policies with a household discount are issued on the same day, both policies will be mailed together, addressed to the primary policyholder. Both policyholders’ ID cards will be mailed together in a seperate envelope from the policies. This change will not apply to household policies that are mailed to the agent. If you have any questions, you can contact our Agent Services team. #goldencareagent #Aetna
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And that’s a wrap on this Annual Election Period! It never ceases to amaze me how quickly those 54 days fly by each year. On behalf of the entire Aetna Medicare team, I’d like to personally thank you for your dedication this selling season. We recognize and truly appreciate the valuable role you play in assisting Medicare beneficiaries and helping them enroll, all while adhering to critical compliance and legal guidelines. Congratulations on your AEP success! Our partnership with you doesn’t end here. We look forward to supporting you throughout the lock-in selling season too. We’re here to help. Just
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We recently started processing and paying administrative fees for January 2017 enrollments submitted during the Annual Election Period (AEP). Information on administrative fee payments can be found in the Aetna Medicare Producer Guide and in Appendix A of your 2017 Aetna Medicare Marketing Agreement (i.e., contract). Rates are in the Schedule 1 attached to your contract. Here’s a quick look at how we pay administrative fees: Initially, you’ll receive a partial payment (i.e., the renewal rate) for all enrollments up front. This partial payment amount is the renewal rate in effect as of the policy effective date. If CMS confirms
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The Aetna Medicare Broker Services Department is open Monday through Friday from 8 a.m. – 8 p.m. Eastern Time. Representatives will also be available on Saturday, December 3 from 8 a.m. – 3 p.m. Eastern Time. Contact us at 1-866-714-9301 or brokersupport@aetna.com.   #goldencareagent #Aetna
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Important guidance for end of AEP enrollments The 2017 Medicare Annual Election Period (AEP) ends on Wednesday, December 7. All Medicare AEP marketing efforts must cease on that date. Make sure you follow the guidelines below when submitting your final AEP enrollments to us. Remember, we’re here to support your great finish for AEP. Please contact us if you need any assistance. Dec. 7 All AEP applications from beneficiaries for a January 1, 2017 effective enrollment must be completed, signed, dated and received by the agent no later than 11:59 p.m. December 7, 2016. You may not backdate the member
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