Reduced Sales Desk Staff — February 1, 2 and 3 To accommodate our National Sales Meeting and annual training, Tuesday, Feb. 1, through Thursday, Feb. 3, the Care Solutions Sales Desk will be operating with reduced staff. During these three days you may experience longer hold and turnaround times than normal. Normal operations will resume on Friday, Feb. 4. For best service during this time, please email non-urgent requests to GoldenCare at marketing@goldencareusa.com.   Reduced Sales Desk Availability Next Week   #goldencareagent #oneamerica
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Update on year-end processing for Care Solutions applications, including Washington state business As the end of the year approaches, we want to update you on our progress in responding to the significant influx of new business OneAmerica® received, driven in part by pricing and regulatory changes. We understand the impact that continued processing delays have on your business and in serving the needs of your clients. Our goal is to be transparent in our approach to addressing these challenges and set clear expectations about the experience you and your clients will have in the coming months. All submitted business is
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Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map.   A note from Jeff Levin Season’s greetings On behalf of OneAmerica and all of our associates who support Care Solutions, we wish you a very happy holiday season. Thank you for your business, for your partnership, and for the trust you put in us every time you recommend a OneAmerica solution to your clients. Your trust comes with great appreciation and responsibility. We don’t take that responsibility lightly. We will be there when you and your clients need us most, during those moments
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Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map.   Operations updates Prepare for year-end: Review key dates and holiday hours We’re dedicated to helping you have a smooth and successful year-end. To ensure you’re prepared, review our holiday hours, new business processing guidelines for 2021 production, and details about this year’s required minimum distribution waiver.   Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the upcoming holidays,
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Care Solutions Sales & Support Teams DENNIS MARTIN, PRESIDENT, ILFS MARK SCALERCIO, HEAD OF DISTRIBUTION, ILFS   Our Care Solutions business continues to be an important part of the OneAmerica® story, and one of the ways we differentiate and drive value for the distribution partners and customers who depend on us.   Today, we’re pleased to announce an exciting next chapter for Care Solutions, and to share with you that Jeff Levin has accepted a role as our new head of Care Solutions. Jeff has been serving as interim head of Care Solutions since July, and his leadership, vision, experience
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Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map.   Operations updates Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the holiday, the November issue of Care Solutions News will be distributed on Thursday, Nov. 18.   Postal Service delays The Unites States Postal Service (USPS) has implemented new service standards for First-Class Mail, beginning Oct. 1. This may be affecting the timing of mail from OneAmerica being
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Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map.   Tools and resources Start the LTC conversation and make connections with our interactive site Our interactive consumer website was designed to help your existing and prospective clients envision their retirement and begin to understand the impact that a long-term care event could have on realizing that vision. It’s a great way to get them thinking about a concept that might not be top of mind for them or their families. In addition to the social media posts we’ve already provided to help you
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Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map.   Tools and resources 2020 OneAmerica Annual Report: Stronger together In a year like no other, our values kept us anchored to our sole purpose: serving you and your customers. Explore and share our 2020 annual report for more about how 2020 was a year that proved we are stronger when we all come together. Be sure to watch or read our Care Solutions story about the close personal connections we made to help caregivers navigate the pandemic and keep loved ones safe.  
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